This month, Gunner Sudol from Residential Life presented on his three-year examination of different data points of front desk operations in our residence halls. Watch the recording to learn how Residential Life has reviewed some of their staff's most core functions such as guest sign-in, packages, and resource supplies to help inform decision-making around staffing to best support the residential experience here at UMBC.

After watching this video, please take our two question, 15 second evaluation, thanks!

Finally, submit this brief form if you are interested in presenting at a future Assessment 365 event.