Name: Lahari Vuppalapati

Pronouns: She/Her

Semester of Internship: Summer 2025

Major: Computer Science

Current Class Level: Masters Student

This semester I completed a(n)...: Internship

Internship, Co-op, or Research Site (Company/Organization Name): Kaya Global Inc.

Location of the Organization (City, State): New York, NY

Title of position: Technology Summer Intern

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities:

During my internship at Kaya, I was actively involved in both functional and technical tasks that contributed to real-time AI customer simulation and product workflows. My day-to-day responsibilities included analyzing dialogue flows, testing the AI assistant’s behavior across various automotive scenarios, and ensuring smooth handoffs between AI and human agents. I worked closely with mentors and team members to validate conversation designs, identify bugs, and offer improvement suggestions. I regularly documented findings, clarified task scopes with my mentor, and contributed to building testing processes for new use cases. Over time, I also expressed interest in participating in more technical development efforts, aiming to deepen my understanding of the product and support the engineering team where possible. This internship gave me a hands-on view of how AI solutions are built and validated in a professional environment.

Describe the process of obtaining your position. When did you hear of the position and submit your application?

I obtained this internship position through an internal application process facilitated by the Talent Acquisition team at Kaya. I first learned about the opportunity early in the semester when the team reached out directly. After expressing interest, I proceeded through the interview process, which also included discussions about my background, technical interests, and cultural fit with the team. The interviews were completed by April 2025, and I received an official offer during the second week of May 2025.

What resources did you use to find your current experience?

UMBC Career Center, Handshake, LinkedIn or other social media

What have you enjoyed the most about your position and organization?

The organization fosters a collaborative and supportive environment where asking questions and learning from others is encouraged, which has greatly helped me grow both professionally and personally

How do you believe you have made an impact through your work?

By proactively communicating challenges and helping streamline the workflow when collaboration issues arose, I helped maintain momentum and ensure deadlines were met. 

What advice would you give to another student who is seeking an internship or similar experience?

I would emphasize the importance of starting early and being intentional throughout the process. Begin by identifying your interests and aligning them with potential roles. Tailor your resume / cover letter for each application, highlighting relevant coursework, projects, or personal initiatives. Once you apply, keep track of deadlines, follow up when needed, and prepare well for interviews. Practice articulating your experiences clearly and confidently. After landing the internship, be proactive in your contributions. Take initiative, ask thoughtful questions, and build connections with team members. Approach even the smallest tasks with dedication, as each one contributes to your learning. Show consistent growth, ask for feedback, and express interest in more responsibility when appropriate.

Please provide a short reflection or quote about what you liked most about your position / earning internship credit / working with the Career Center.

What I liked most about my position was the constant feedback and update sessions with my HR, and the active engagement and support whenever we wanted to build or explore something new. The Career Center’s resume review helped me present my experiences more professionally, which gave me the confidence to pursue and secure this opportunity.

Name: Neha Kumari
Pronouns: She/Her
Semester of Internship: Summer 2024
Major: Engineering Management
Current Class Level: Master’s Student
This semester I completed a(n): Internship
Internship, Co-op, or Research Site: Blueprint Robotics
Location of the Organization: Baltimore, Maryland
Title of Position: Intern

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities:
As an Intern at Blueprint Robotics, I worked on optimizing manufacturing processes to improve efficiency and productivity. My day-to-day responsibilities included conducting time studies, analyzing production data using Smartsheet, and identifying areas for process improvement. I collaborated with cross-functional teams and factory floor personnel to implement Standard Operating Procedures (SOPs) that enhanced workflow consistency. Additionally, I developed an inventory tracking system to monitor unused materials, reducing waste and generating additional revenue by selling surplus inventory to resellers. I also engaged in problem-solving initiatives, applying Root Cause Analysis to address production inefficiencies and implement sustainable solutions.

Describe the process of obtaining your position. When did you hear of the position and submit your application?
I first learned about the position at Blueprint Robotics through the Indeed job portal. After reviewing the job description, I found that the role aligned well with my skills and career goals, so I tailored my resume and cover letter to highlight my experience. I submitted my application a few weeks before the deadline and soon received an invitation for an interview. The process included both technical and behavioral questions, where I discussed previous projects and my knowledge of lean manufacturing principles. Shortly after, I received an offer.

What resources did you use to find your current experience?
UMBC Career Center, Alumni Networking, Handshake, LinkedIn, and other social media platforms.

What have you enjoyed the most about your position and organization?
I’ve really enjoyed working on real-world process improvement initiatives that have a direct impact on efficiency and productivity. Collaborating with cross-functional teams gave me valuable insights into manufacturing operations, problem-solving, and quality control. The supportive and innovative environment at Blueprint Robotics made this experience incredibly rewarding.

How do you believe you have made an impact through your work?
Through data analysis and process improvements, I’ve helped optimize production efficiency, reduce downtime, and enhance standard operating procedures. Implementing an inventory tracking system and conducting time studies led to measurable improvements in workflow and productivity. I feel proud to have contributed to streamlining operations and driving results.

What advice would you give to another student who is seeking an internship or similar experience?
Start early and tailor your resume to highlight your most relevant skills. Be proactive—reach out to professionals, network, and use resources like the Career Center. Once in the role, take initiative, ask questions, and go beyond your assigned tasks. Showing enthusiasm and problem-solving skills can leave a lasting impression.

Please provide a short reflection or quote about what you liked most about your position / earning internship credit / working with the Career Center:
My internship at Blueprint Robotics gave me hands-on experience in industrial engineering and process optimization. The Career Center’s guidance helped me refine my resume and connect with the right opportunities, making this valuable experience possible.

Name: Katelyn Kelly

Pronouns: She/Her

Semester of Internship: Spring 2024

Major: Political Science & Media and Communications Studies

Current Class Level: Junior

This semester I completed a(n)...: Internship

Internship, Co-op, or Research Site (Company/Organization Name): World Service Authority

Location of the Organization (City, State): Washington, DC

Title of position: Communication Manager

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities:
As an intern with the World Service Authority, I contribute to the organization’s mission of promoting global human rights and world citizenship. My role primarily involves research, writing, and advocacy efforts that support refugees, stateless individuals, and those seeking international legal protections. On a day-to-day basis, I draft articles and updates for the organization’s newsletter, focusing on topics such as refugee assistance and legal identity documentation. I also assist with outreach efforts, communicating with individuals and organizations to raise awareness about human rights issues. Additionally, I conduct legal and policy research to help support the organization’s initiatives and advocacy strategies.

Describe the process of obtaining your position. When did you hear of the position and submit your application?
Intrigued by the organization’s mission, I researched its work and decided that the role aligned with my academic background and career interests. I submitted my application in late fall, which included my resume and a statement of interest detailing my passion for global justice and media advocacy. Shortly after, I was invited to interview with a representative from the organization. The interview focused on my writing and research skills, as well as my understanding of human rights issues. After discussing how my experience in political science, media, and communications could contribute to the organization, I was offered the position. I eagerly accepted, excited for the opportunity to engage in meaningful work at the intersection of policy, media, and advocacy.

What resources did you use to find your current experience?
LinkedIn or other social media.

What have you enjoyed the most about your position and organization?
What I’ve enjoyed most about my position at the World Service Authority is the opportunity to engage in meaningful human rights advocacy while applying my skills in writing, research, and media. Working on the organization’s newsletter has been particularly rewarding, as it allows me to inform and inspire others about critical issues like refugee assistance and statelessness. I appreciate the organization's global perspective and commitment to helping individuals who often fall through the cracks of traditional legal systems. Additionally, I’ve enjoyed the flexibility and independence of the role, which has allowed me to take initiative on projects and deepen my understanding of international law and advocacy.

How do you believe you have made an impact through your work?
Through my work at the World Service Authority, I believe I have made an impact by helping to amplify the voices of refugees, stateless individuals, and those seeking international legal protections. By writing and curating content for the organization’s newsletter, I have contributed to raising awareness about human rights issues and connecting people with vital resources. My research on international law and policy has supported the organization’s advocacy efforts, helping to inform strategies for assisting individuals in need. Additionally, my outreach efforts have helped strengthen relationships between the organization and other human rights groups, fostering collaboration in the fight for global justice.

What advice would you give to another student who is seeking an internship or similar experience?
My biggest piece of advice for students seeking an internship, especially in advocacy or human rights, is to be proactive and intentional in your search. Look for opportunities that align with your academic background and personal interests, and don’t be afraid to reach out to professors, advisors, or professionals in the field for guidance. When applying, tailor your resume and cover letter to highlight relevant skills—whether it’s research, writing, or public outreach—and emphasize your passion for the work. Networking is also key; engaging with organizations through events, social media, or informational interviews can help you stand out. Once you secure an internship, take initiative, ask questions, and seek out projects that challenge you. Lastly, treat every experience as a learning opportunity, even if it’s outside your comfort zone, because those moments often lead to the greatest personal and professional growth.

Please provide a short reflection or quote about what you liked most about your position / earning internship credit / working with the Career Center.
"I've loved the opportunity to use my writing and research skills to support human rights advocacy at the World Service Authority. This internship has allowed me to engage with global justice issues in a meaningful way. The Career Center was instrumental in helping me refine my application materials and feel confident throughout the process."

Name: Rumsha Khan
Pronouns: she/her
Semester of Internship: Spring 2024
Major: BA in Sociology and Management of Aging Services (Double Major), Minor in Health, Wellness, and Aging
Current Class Level: Senior
This semester I completed a(n): Internship

Internship, Co-op, or Research Site (Company/Organization Name):
Baltimore County Government – Department of Aging, Ombudsman Program

Location of the Organization (City, State):
Catonsville Office (Catonsville Senior Center), Maryland
Training: Bykota Senior Center, Towson, MD

Title of Position: Ombudsman Program Intern

Tell us about your internship, co-op, or research opportunity, including your day-to-day responsibilities:
I’m currently interning with the Baltimore County Department of Aging’s Ombudsman Program. The ombudsmen are the voice for older adults in long-term care facilities—advocating for their rights, addressing their concerns, and empowering them to speak up. I’ve visited various facilities, supported the team in addressing resident concerns, and documented visits to better understand residents’ challenges. I also worked on projects like creating a printable assisted living facility resource and collecting data on resident/family councils.

Describe the process of obtaining your position. When did you hear of the position and submit your application?
As part of the Management of Aging Services degree, an internship was required. Professor Lauren Price shared the Ombudsman Program opportunity with me. After researching the role and feeling aligned with its mission, I applied via the county website and interviewed with Lynn McCamie, who became an incredible mentor. After training, I was placed in the Catonsville office.

What resources did you use to find your current experience?
Faculty connections—specifically Professor Lauren Price’s recommendation—and county government resources.

What have you enjoyed the most about your position and organization?
Everything! Especially building meaningful connections with residents and empowering them through conversation and advocacy. I also appreciated the diverse learning experiences—from webinars to hands-on work—that expanded my understanding of long-term care systems.

How do you believe you have made an impact through your work?
I’ve served as a consistent, compassionate presence for residents, helping them feel heard and respected. I’ve also become more aware of systemic challenges in long-term care and feel inspired to contribute to policy change in the future.

What advice would you give to another student who is seeking an internship or similar experience?
Go in with an open mind and a passion to learn. Engage deeply with the experience, ask questions, and take time to reflect on what this work teaches you about your values and goals. Learn policies—they’re the key to making meaningful change.

Please provide a short reflection or quote about what you liked most about your position / earning internship credit / working with the Career Center:
The Career Center was a huge support throughout my journey. I met with Farhan Nadeem through Handshake, and his personalized resume/cover letter advice made a big difference. The Career Center offers valuable tools and guidance—every student should take advantage of it.