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Division of Information Technology (DoIT)
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Posts

1
RT Security Update
Over the last 10+ years DoIT has developed nearly 200 forms for various offices across campus, providing enhanced business processing options. These forms deliver a better user experience, and a...
June 26, 2020 · 12:15 PM
0
IMPORTANT
5-4-2020 DocuSign Limit Exceeded issue
UMBC offices are leveraging DocuSign at a rapid adoption rate, especially since COVID-19, and today we experienced an issue related to the volume of requests. For those who experienced the...
May 5, 2020 · 2:10 PM
2
RT - NEW tagging option for tickets
RT ticket tagging
Whether it's a blog, a wiki, or even Twitter, when you have a system with a lot of information, some method of tagging that information with easy-to-remember words or phrases makes it much easier...
December 18, 2019 · 6:22 AM
0
11-15-2019 5:00 pm Downtime for RT
As part of our ongoing commitment to security, DoIT's Unix Infrastructure group will be conducting its quarterly system patching on Friday, November 15th between 5:00pm-6:00pm for the RT system....
November 13, 2019 · 10:00 AM
1
DocuSign update presented to UMBC President's Council group
UMBC Leadership, led by Dr. Freeman Hrabowski, invited members of the DocuSign community to the President's Council on April 1, 2019 to provide an update on the progress of DocuSign as a workflow...
April 9, 2019 · 2:30 PM
1
Digital Workflow Promotes More Comunication and Efficiency
OFAS Utilizes DocuSign to Expedite the Financial Aid Process
For months now, newly accepted students have been facing the important decision of where to attend college. For most, one of the biggest factors will be how much money they are able to secure in...
February 27, 2019 · 10:35 AM
0
01-07-2019 RT upgrade issue
Please note that there was a database error for RT messages at 12:21pm today. Within 20 minutes the tech team identified and fixed the issue.  The tickets were still created however the...
January 7, 2019 · 12:57 PM
1
IMPORTANT
01-05-2019 RT (Request Tracker) NOW available
DoIT staff (Ray Soellner, Toren Smith, Ed Rude, and Tim Champ) led by Jeremy Gude and Paul Riddle have completed the migration of RT to the Cloud (AWS).  This upgrade/migration will address...
January 5, 2019 · 5:00 PM
0
01-05-2019 Downtime for Request Tracker (RT)
For several months DoIT staff have been working diligently on a project to transition RT to a hosted environment (Cloud) in Amazon Web Services (AWS). The goal is to address volume related...
December 19, 2018 · 1:08 PM
9
Graduate Assistantship Forms Transitioning to DocuSign!
Digital Workflow Offers Expanded Functionality
The Graduate School has been using DocuSign as their e-signature and digital workflow platform, replacing many of their paper forms with electronic forms that can be submitted, signed, processed...
December 10, 2018 · 10:41 AM
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