WARNING: This is a development version of myUMBC. All content should be considered for testing purposes only and could be changed or deleted at any time.
myUMBC
Classic
  • Welcome to myUMBC
  • Log In
  • Profile
  • Guide
  • Events
  • Groups
  • Help
Division of Information Technology (DoIT)
Institutional Group • 304 people
  • Home
  • Posts
  • Events
  • Files
The following list of posts is filtered Clear Filter

Posts

2
RT - NEW tagging option for tickets
RT ticket tagging
Whether it's a blog, a wiki, or even Twitter, when you have a system with a lot of information, some method of tagging that information with easy-to-remember words or phrases makes it much easier...
December 18, 2019 · 6:22 AM
0
IMPORTANT
04-18-2019 10:00 pm Downtime for RT
As part of our ongoing commitment to security, DoIT's systems staff  will need to take RT offline for approximately 30 minutes at 10:00pm tonight to perform some system maintenance. I apologize...
April 18, 2019 · 10:28 AM
4
Lunch and Learn With Request Tracker Features Huge Turnout
Users group learns of new features and effective practices
In early October, the Request Tracker (RT) users group met in the newly renovated Engineering Room 023 for an informative session on RT’s upcoming features and overall integration within UMBC....
October 17, 2016 · 12:38 PM
5
How DoIT & OGC Upgraded an 8 Year Old Website
Brand new website features BOX integration and RT support
Brian Thompson, Assistant Dean of the Graduate School and an affiliate member of the Office of the General Counsel (OGC), had a problem. The 8 year old OGC website just wasn't doing its job of...
August 3, 2015 · 10:21 AM
2
RT - Request Tracker downtime on 8/7/2015
On Friday, August 7th starting at 6pm RT (Request Tracker) will be taken down for system maintenance.   The maintenance window will allow staff to apply needed security and application...
July 31, 2015 · 6:13 AM
0
6-9-2015 RT update
I would like to share a few updates to the RT community. First I would like to encourage you to look at this DoIT success story.  Financial Aid leveraged the RT front-end form for their Walk-In...
June 9, 2015 · 10:40 AM
0
DoIT Student Intern Published in Educause Review
Please join me in congratulating Laura Lefavor on her recent article published in Educause Review Online called Beyond the IT Help Desk. EDUCAUSE® is a nonprofit association and the foremost...
August 6, 2013 · 6:17 PM
1
DoIT News Moving to myUMBC Groups
As of today, the DoIT News will be published through the DoIT Group on myUMBC, which in turn feeds the new DoIT site at doit.umbc.edu. As such, we will no longer be maintaining this Movable Type...
July 3, 2012 · 10:19 AM
2
RT System Upgrade June 13
The UMBC Request Tracker system upgrade from version 3.8.7 to version 4.0.5 will occur on Wednesday, June 13, 2012. This will necessitate a system downtime from 5:30am until 7:30am to perform the...
June 4, 2012 · 11:28 AM
0
Resolved: Slow RT (Request Tracker) Performance
UPDATE DoIT staff have identified an issue with the system storage which has been fixed. Please contact DoIT if you are still experiencing the slowness identified earlier today. DoIT has...
January 17, 2012 · 10:43 AM
Pages: 1 2
  • Group
  • Personal

Sort By

  • Pawpular
  • Commented
  • Recent

Filter Posts

Clear Filter

Archived Content

  • Spotlights Archive

myUMBC is a UMBC limited public community forum for information sharing and dialogue. As a public institution, UMBC generally may not limit a community member's right to free speech on this forum. UMBC does not endorse the views expressed or information presented here, unless specifically stated in an official UMBC post. Learn more...

© 2025 UMBC     Directory     Use of Student Data     Equal Opportunity     Safety Resources