Known Issue: Students Can't Access Bb Course Files

Wed, 07 Sep 2011 08:53:26 -0400
blackboard, internet, known-issues, news, teaching-and-learning

DoIT is tracking a problem that has emerged in a dozen Fall 2011 Blackboard courses in which students see the following error:

Workaround Actually, the files DO exist in the course, but need to be re-linked (NOT re-uploaded). We understand this is a challenging problem and workaround at a very hectic time of year. We have submitted a support ticket into Blackboard, which is working to dentify the cause of this problem. We will update UMBC Bb instructors as we learn more.