DoIT IT Support Changes - Help Desk & AV Moving

Sun, 31 Jul 2011 17:57:51 -0400
blackboard, classroom-technology, email, general

Starting this summer, there will be a number of significant changes occurring in the way DoIT provides support to the campus community. The driver for this change is the new Retriever Learning Center (RLC) that will be opening in the Library this fall. The RLC will have a significant technology component and will provide 24-hour space for students. As part of this DoIT is making significant changes to our Helpdesk and establishing a student-focused unit named the Technology Support Center adjacent to the RLC. This is one of the most exciting and important initiatives for students that has occurred on campus. So, to support the RLC, DoIT will be making the following changes.