Blackboard Reminder: Update Browsers to Latest Version

Mon, 07 Apr 2025 14:01:38 -0400
blackboard, browser, known-issue

Following the April 2025 Blackboard release, some Blackboard users reported issues (e.g., blank screen, spinning wheel) with Blackboard access. Unsupported browser versions were identified as the cause of the access issue. As a reminder, please ensure that your browser is up to date.

Update April 14: The code updates addressing rendering issues for Safari version 16.3 and earlier have been successfully deployed to production and validated. All functionality is now working as expected. While this fix addresses the recent compatibility issues, Blackboard strongly recommends keeping browsers up to date to ensure access to the latest security patches and performance enhancements.

Supported Browsers for Blackboard

As of April 4, 2025, Blackboard supports the following browsers:

Safari MacOS and iOS: The two most recent major versions (versions 17 and 18)

Chrome: The most recent stable version and two preceding versions (versions 133, 134, and 135)

Firefox: The most stable version and the two preceding versions

Edge: The most recent stable version and the two preceding versions

Why Update Your Browser

If you're using older versions of these browsers, you may encounter difficulties accessing Blackboard or features within the application. Updating your browser ensures compatibility with the latest features on Blackboard, enhances security, and provides a smoother user experience. If your browser does not update automatically, please take time to check your browser for available updates.

How to Check Your Browser Version

Wondering if you're using the right version? Use Blackboard’s Browser Checker to check your browser and browser settings.

Important Browser Settings In addition to using the most current browser version, your browser settings should be updated to allow pop-ups and third-party cookies from Blackboard.

Allow Pop-Ups

Pop-Up blockers should not be enabled in your browser when running Blackboard. For an optimal experience on Blackboard, make sure to disable any pop-up blocker software on your browser or allow your browser to open pop-ups from Blackboard.

Allow Third-Party Cookies

Blackboard relies on some third-party cookies. Please allow third-party cookies for Blackboard and related technologies. See our FAQ about third-party cookies for additional information.

Connect with Instructional Technology

As always, if you have any questions about teaching, learning, and technology at UMBC, please consider the following options:

Check our extensive FAQ collection

What's new in Ultra?|Known Issues

Open a ticket via RT

Follow the Instructional Technology & DoIT myUMBC groups

Request a consult with instructional technology staff

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