Resolved - Blackboard Service Disruption - System Performance

Sun, 22 Sep 2024 23:19:41 -0400
blackboard, outage

At 6:40 PM on September 22nd, Blackboard reported a system performance issue affecting clients in the US East region. This disruption may prevent users from accessing the Blackboard platform. Users who are able to log in may experience degraded performance and difficulty accessing course content and assessments.

As of 11:00 PM, system performance issues remain unresolved.

Blackboard engineers are working to address the issue as quickly as possible. Instructional Technology staff opened a ticket with Blackboard Support and are continuing to monitor the service disruption.

Update:

As of 3:15 am on September 23, Blackboard reports that this incident has been resolved. Please open an RT request for any continuing concerns related to system performance.

This post will be updated with additional information as we receive it.

Connect with Instructional Technology

As always, if you have any questions about teaching, learning, and technology at UMBC, please consider the following options:

Check our extensive FAQ collection

Open a ticket via RT

Follow the Instructional Technology & DoIT myUMBC groups

Request a consult with instructional technology staff

PIVOT | Academic Continuity | Keep On Teaching | Student Technology Resources

Thumbnail-image: Blackboard logo [decorative]