SAP Concur Travel System – Entering the Next Phase

Mon, 02 Jun 2025 09:07:09 -0400
bsg, concur, project, sap, travel

DoIT has been working closely with Administration & Finance on the SAP Concur Travel System Implementation! We are excited to begin testing and change management planning. Please see the below message from UMBC Travel:

Dear UMBC Community,

We’re excited to share that the SAP Concur Travel Implementation Project is entering its next major phase: testing and change management planning.

As we move forward, we want to ensure that this transition is not just about technology—but about people. Our goal is to make this change as smooth, transparent, and beneficial as possible for the entire campus community.

What to Look Forward To

With SAP Concur, UMBC will benefit from:

Streamlined travel booking and expense reporting

Mobile access for submitting receipts and managing trips on the go

Improved compliance with travel policies and federal regulations

Integrated international travel support through Terra Dotta and CISI

Better visibility into travel spending and analytics

What Our Change Management Efforts Will Include

To support this transition, we are launching a comprehensive change management strategy that includes:

Stakeholder engagement: Identifying and involving key groups early to ensure their needs are heard and addressed

Targeted communications: Sharing timely, relevant updates tailored to different audiences

Training and support: Offering hands-on sessions, resources, and help channels to guide users through the new system

Feedback loops: Creating opportunities for you to share your experience and help shape the rollout

We’ll continue to keep you informed as we progress. In the meantime, thank you for your engagement and support as we work together to modernize UMBC’s travel experience.