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<News hasArchived="false" page="3" pageCount="7" pageSize="10" timestamp="Mon, 27 Apr 2026 01:21:47 -0400" url="https://dev.my.umbc.edu/groups/doit/posts.xml?page=3&amp;tag=success">
  <NewsItem contentIssues="false" id="150417" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150417">
  <Title>Spring 2025 Student Employee Gritty Award Winners: AV Student Team!</Title>
  <Tagline>Congratulations Roza, Jordan &amp; Josh</Tagline>
  <Body>
    <![CDATA[
    <div class="html-content"><span><h3><span>UMBC AV Team Shines at Maryland History Day</span></h3><br><br><p><span>UMBC’s AV student support team, </span><span><strong>Roza Zareidoodeji, Jordan Pierre-Scott and Josh Cheeks</strong></span><span>,</span><span> delivered exceptional service during this year's </span><a href="https://www.mdhumanities.org/programs/maryland-history-day/" rel="nofollow external" class="bo"><span>Maryland History Day</span></a><span>, showcasing the institution's commitment to professional excellence and earning them the </span><strong><em><span>Spring Semester Student DoIT Gritty Award</span><span>!</span></em></strong></p><br><p><span>Roza, Jordan, and Josh were the backbone of the event's technical operations, meticulously preparing campus facilities and ensuring seamless technological support. Their comprehensive pre-event preparations included detailed equipment checks, from projector functionality to sound systems and wiring integrity.</span></p><br><p><span>Despite challenges like limited power in the Engineering building due to ongoing renovation work, the team maintained a high standard of service. They professionally guided visiting organizations through the technical setup and remained readily available to address any questions or concerns.</span></p><br><p><span>The event utilized most of the campus's classrooms and lecture halls, with the tech team guaranteeing that each space was fully operational and presentation-ready. Their collaborative approach and problem-solving skills demonstrated UMBC's dedication to supporting educational initiatives.</span></p><br><p><span>Attendees from across Maryland experienced firsthand the university's technical proficiency and supportive environment, with the tech team playing a crucial role in the event's success.</span></p><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdMrAVPpzZZCgm2jenRFsTzGfgWSdB2Y0xn-Wc0wK2YdpRocbwG7zbULLEPysYBoFtJX7T9KYOU4hOgCXde-Sd6CKF42tbdNhBipFkgyqNCov9-yJWGOhZWDGS0R28052wndG-l?key=Gios1rPko0PZpzSfGJP0aQ" width="658" height="369" alt="The DoIT Gritty Award Trophy is displayed next to three of the Gritty Award recipients, Roza, Jordan, and Josh" style="max-width: 100%; height: auto;"></span></span></p><br><p><span>For all of your exceptional efforts and commitment to excellence, we are proud to present you all with the Spring 2025 DoIT Student Gritty Award. Congratulations! </span></p><p><span>Thank you, </span><span><strong>Roza Zareidoodeji, Jordan Pierre-Scott and Josh Cheeks</strong></span><span> for your outstanding teamwork and professionalism!</span></p><p><br></p><p><span><strong>The DoIT Community &amp; The DoIT Gritty Committee</strong></span></p><p><br></p><p><span>Erica D’Eramo</span></p><p><span>Ally Hepp</span></p><p><span>Carlos McKinney</span></p><p><span>David Toothe</span></p><p><span>Dondre Hatef</span></p><p><span>Kashka Donaldson</span></p><p><span>Mariann Hawken </span></p><p><span>Nick Beech</span></p><p><span>Tony Finneran</span></p><p><span>Roy Prouty</span></p><div><span><br></span></div></span></div>
]]>
  </Body>
  <Summary>UMBC AV Team Shines at Maryland History Day    UMBC’s AV student support team, Roza Zareidoodeji, Jordan Pierre-Scott and Josh Cheeks, delivered exceptional service during this year's Maryland...</Summary>
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  <Tag>av</Tag>
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  <Sponsor>Division of Information Technology (DoIT)</Sponsor>
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  <PostedAt>Thu, 29 May 2025 09:07:49 -0400</PostedAt>
  <EditAt>Thu, 29 May 2025 09:07:49 -0400</EditAt>
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  <NewsItem contentIssues="false" id="150415" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150415">
  <Title>May Gritty Award Winners: The High Performance Computing Team!</Title>
  <Tagline>Congratulations Greg, Roy and Andy!</Tagline>
  <Body>
    <![CDATA[
    <div class="html-content"><span><p><span>The HPC team, down two staff, performed a large upgrade of the High Performance Computing (HPC) environment. Over $1.7 million in new hardware was purchased, including new HPC CPU nodes, new GPU nodes, and over 2.5 Petabytes of storage. </span><span>The project has significantly enhanced UMBC’s capacity to support high-performance computing (HPC), providing a more secure and robust environment for interdisciplinary and inter-institutional collaborations.</span></p><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdrSba1mjo6dH9eBcvDDb_C704BEHlsOASzsXm5ptZomkmQp6QJ_ME1wroQXz74VYWbxpmP4KejnKg1xtDDTTPk3EWmtsh3I_Z4fAG74gJ5KshhhSAVAt9LyLEokp2nxLf_y5naew?key=CadWFwv4HyJ6NaxYle7PRA" width="688" height="384" alt="The DoIT Gritty trophy is in front of Greg, Roy, and Andy, who are looking at the camera through computing equipment" style="max-width: 100%; height: auto;"></span></span></p><h4><span>Outstanding Contributions</span></h4><p><span>This project would not have been possible without the DoIT Research Computing and Unix teams! Thank you to the following folks for their contributions:</span></p><br><p><span><strong>Roy Prouty</strong></span><span>, Assistant Director for Research Computing. Provided background support for all installation, configuration, and support tasks.</span></p><br><p><span><strong>Greg Ballantine</strong></span><span>, Research Computing Systems Administrator. Greg was hired a few months into the project, but quickly got up-to-speed on HPC administration and development. Greg also took over the storage cluster deployment and has worked to integrate the storage cluster with the computing cluster.</span></p><br><p><span><strong>Andy Leeds</strong></span><span>, Coordinator of Research Computing. Helped to layout the computing cluster internal networks and deploy the first layer of the storage cluster.</span></p><br><p><span>A special, wonderful thank you to the <strong>DoIT Student Employees from the Unix Group</strong>, who did much of the heavy (server) lifting and spent many shifts learning the ins and outs of HPC system administration.</span></p><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXekismlvvP47CKMT4BzK8AIvVYTJ2kC-LBiuffIPTvIkVzI0orIgEhqfRGVNm0zUUfntBeE6XBvWMb-kvnksSwwb2S9LrNZWifzQdvFoy6TEUI8o-ZN_fLOMWegGyZCSFu3_IDH?key=CadWFwv4HyJ6NaxYle7PRA" width="325" height="435" alt="Unix Students, left to right: Danielle Esposito, Max Breitmeyer, Phil Henry, Beamlak Bekele" style="max-width: 100%; height: auto;"></span></span></p><p><span>Unix Students, left to right: Danielle Esposito, Max Breitmeyer, Phil Henry, Beamlak Bekele</span></p><br><p><span><strong>Danielle Esposito</strong></span><span>, Information Systems. DoIT Student Staff. Helped with physical and software installation and worked to establish baseline usage statistics.</span></p><br><p><span><strong>Max Breitmeyer</strong></span><span>, Computer Science. DoIT GA. Helped with physical and software installation, worked to configure the computing cluster management systems, and developed tutorials and documentation for new users.</span></p><br><p><span><strong>Phil Henry</strong></span><span>, Computer Science. DoIT Student Staff. Helped with physical installation and worked to field tickets relating to the new cluster.</span></p><br><p><span><strong>Beamlak Bekele</strong></span><span>, Computer Science. DoIT Student Staff. Helped with physical and software installation as well as serving as the lead user support student staff member.</span></p><br><br><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc4dt_kxRVBa0RB46pVlwDOl21fQFG0huK9IG-ar-nDVcUVVxsii2XW5mc2u_QjuZkuX9UvsmhDKlSoVYog5ABo-whxs2USnBXK5_LQZlwZF71_6gsRT53dzi9offozmijJyz5_Ow?key=CadWFwv4HyJ6NaxYle7PRA" width="325" height="435" alt="New CPU nodes in the bwtech Research Park Data Center." style="max-width: 100%; height: auto;"></span></span><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe6gGpY1ppHIlz-xsVMpt4no3GdOg7wiThYc7iuFraZYCeuoFwR_f5sFQS3UFvZ35O2iuwBI1_KQIoiQAXYXRkKEijVMxvxVvAoBDbPcDFfw_-hCKwhJ3DhBHFcOU1oMYBquyDY5Q?key=CadWFwv4HyJ6NaxYle7PRA" width="321" height="429" alt="Installing 51 new CPU nodes in the bwtech Research Park Data Center." style="max-width: 100%; height: auto;"></span></span></p><p><br></p><h4><span>Deployment</span></h4><p><span>DoIT’s Research Computing team has successfully deployed over 60 new CPU and GPU nodes, along with integrating the high-performance computing environment with the Retriever Research Storage system (RRStor). The infrastructure enhancements support research activities ranging from artificial intelligence development to atmospheric science analysis. </span></p><p><span>This investment, totaling over $2 million, modernizes our research computing infrastructure by replacing aging hardware and introducing major updates to the management and security to the cluster. These updates will aid researchers in meeting security requirements in research grants and improve the capabilities and access to high-performance computing needs. </span></p><h2><span><br></span></h2><h4><span>Key Achievements</span></h4><ul><li><p><span>51 new CPU nodes on chip: 13 high-memory and 38 regular-memory nodes, providing a total of 3264 CPU cores and 32TB of RAM. </span></p></li><li><p><span>12 new GPU nodes on chip: 10 LS40S nodes and two H100 nodes, adding 320 CPU cores and 44 GPU Cards.</span></p></li><li><p><span>Retriever Research Storage System (RRStor): Added 2.5 PetaBytes of storage, leveraging the Ceph distributed file system to enhance data mobility for research workflows, as part of the </span><a href="https://doit.umbc.edu/about/pmo/post/143845/" rel="nofollow external" class="bo"><span>NSF Grant</span></a><span> awarded to DoIT last year.</span></p></li><li><p><span>Modernized software environment: Transition to Red Hat Enterprise Linux 9 (RHEL9), improving system reliability, security, and compatibility with modern software stacks.</span></p></li><li><p><span>Redundant head nodes: Implemented across clusters to eliminate single points of failure, ensuring a more reliable and secure system.</span></p></li><li><p><span>First HPC Bootcamp: Delivered on November 12, 2024, as part of the NSF SCIPE grant, providing hands-on GPU training for over 20 participants from iHARP, IMET, and UMCES.</span></p></li></ul><p><span>The project has significantly enhanced UMBC’s capacity to support high-performance computing (HPC), providing a more secure and robust environment for interdisciplinary and inter-institutional collaborations.</span></p><p><br></p><br><h4><span>Future Plans</span></h4><ul><li><p><span>The DoIT Research Computing team will continue to monitor and support the new systems post-deployment.</span></p></li><li><p><span>Address optimization needs as researchers test and rebuild software stacks for the new hardware environment.</span></p></li><li><p><span>Expand programming opportunities with additional HPC Bootcamps to train new and experienced users in maximizing the HPC environment.</span></p></li></ul><br><br><p><span>A special thanks to </span><span><strong>Vandana Janeja</strong></span><span><strong>,</strong> iHARP Project Lead, and </span><span><strong>Sai Vikas </strong></span><span><strong>Amaraneni</strong></span><span>, iHARP Graduate Student, for their support throughout the process. </span><span>UMBC Faculty Contributors have played a significant role in the initial specifications, testing, and providing insight along the way, as did the </span><span><strong>NSF SCIPE Grant Team</strong></span><span> and the entire </span><span><strong>UMBC Research Community</strong></span><span>, including </span><span><strong>iHARP</strong></span><span>, </span><span><strong>IMET</strong></span><span>, and</span><span><strong>UMCES</strong></span><span>.</span></p><p><span>We would like to extend our gratitude to everyone who contributed to this project's success!</span></p><br><p><span>For all of your exceptional efforts and commitment to excellence, we are proud to present you all with the May DoIT Gritty Award. Congratulations! </span></p><p><span>Thank you, </span><span><strong>Roy, Greg, and Andy</strong></span><span>,</span><span> for your dedication to research computing!</span></p><p><br></p><p><span><strong>The DoIT Community &amp; The DoIT Gritty Committee</strong></span></p><p><br></p><p><span>Erica D’Eramo</span></p><p><span>Ally Hepp</span></p><p><span>Carlos McKinney</span></p><p><span>David Toothe</span></p><p><span>Dondre Hatef</span></p><p><span>Kashka Donaldson</span></p><p><span>Mariann Hawken </span></p><p><span>Nick Beech</span></p><p><span>Tony Finneran</span></p><p><span>Roy Prouty (recused himself from the meeting and voting) </span></p><br><br></span></div>
]]>
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  <Summary>The HPC team, down two staff, performed a large upgrade of the High Performance Computing (HPC) environment. Over $1.7 million in new hardware was purchased, including new HPC CPU nodes, new GPU...</Summary>
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  <Tag>cpu</Tag>
  <Tag>gpu</Tag>
  <Tag>hpc</Tag>
  <Tag>project</Tag>
  <Tag>r-rstor</Tag>
  <Tag>research</Tag>
  <Tag>success</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <Sponsor>Division of Information Technology (DoIT)</Sponsor>
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  <PostedAt>Tue, 27 May 2025 10:58:13 -0400</PostedAt>
  <EditAt>Tue, 27 May 2025 11:25:44 -0400</EditAt>
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  <NewsItem contentIssues="false" id="150342" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150342">
  <Title>Internet2 NET+ Honors UMBC&#8217;s Jack Suess with the 2025 Cloud Superhero Award</Title>
  <Body>
    <![CDATA[
    <div class="html-content"><div><br></div><div><br><span>The <strong>Internet2 NET+ Program</strong> is pleased to announce
    that <strong>Jack Suess</strong>, vice president of information technology and chief
    information officer at the University of Maryland, Baltimore County, is the
    recipient of the <strong><a href="https://www2.internet2.edu/e/66332/l-66332-2025-05-21-n3xghn/n3xgny/741281413/h/Zxafh5bDxkwZMMBqXPHqvCJ04yalSCsa3pvqnP289KU" rel="nofollow external" class="bo">2025 Cloud Superhero Award</a></strong>. Jack was honored at the
    Higher Education Cloud Forum in New York on Tuesday, May 20.</span></div><div><span><br></span></div><div><span><img alt='An animated and cartoonlike images similar to the famous Dr. Seuss with the text "The Cloud Super Hero of UMBC Town Mr. Suess"' style="max-width: 100%; height: auto;"></span></div><div><span><br></span></div><div><span>The award recognizes community members who possess cloud superpowers and
    share them with the research and education community.<br>
    <br>
    Jack’s contributions to the cloud community include co-chairing the
    EDUCAUSE/Internet2 Security Task Force, chairing the REN-ISAC Advisory Group,
    chairing the InCommon Steering Committee, serving on both the Internet2 and
    EDUCAUSE boards, and serving on both the NET+ and Community Engagement
    professional advisory groups.<br>
    <br>
    To learn more about Jack’s accomplishments and contributions, read the
    full <a href="https://www2.internet2.edu/e/66332/l-66332-2025-05-21-n3xghn/n3xgny/741281413/h/Zxafh5bDxkwZMMBqXPHqvCJ04yalSCsa3pvqnP289KU" rel="nofollow external" class="bo"><strong>2025 Cloud Superhero Award announcement</strong></a> on the
    Internet2 website.</span></div><div><span><br></span></div><div><span><img alt="Damian Doyle, (left) University of Virginia’s deputy CIO, and Jack Suess, (right) vice president and CIO of UMBC, pose during the May 20th award ceremony" style="max-width: 100%; height: auto;"></span></div><div><span><br></span></div><div><span><span>Damian Doyle, (left) University of Virginia’s deputy CIO, and Jack Suess, (right) vice president and CIO of UMBC, pose during the May 20th award ceremony.</span></span></div><div><span><span><br></span></span></div><div><span><br></span></div><div><span><span><a href="https://www2.internet2.edu/e/66332/l-66332-2025-05-21-n3xghn/n3xgny/741281413/h/Zxafh5bDxkwZMMBqXPHqvCJ04yalSCsa3pvqnP289KU" rel="nofollow external" class="bo"><strong>LEARN MORE ABOUT JACK SUESS</strong></a></span><br>
    <br>
    </span></div></div>
]]>
  </Body>
  <Summary>The Internet2 NET+ Program is pleased to announce that Jack Suess, vice president of information technology and chief information officer at the University of Maryland, Baltimore County, is the...</Summary>
  <Website>https://internet2.edu/internet2-net-plus-honors-jack-suess-with-the-2025-cloud-superhero-award/</Website>
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  <Sponsor>Division of Information Technology (DoIT)</Sponsor>
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  <PostedAt>Wed, 21 May 2025 15:29:00 -0400</PostedAt>
  <EditAt>Wed, 21 May 2025 17:40:25 -0400</EditAt>
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  <NewsItem contentIssues="false" id="150328" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150328">
    <Title>Congratulations to the Class of 2025!</Title>
    <Body>
      <![CDATA[
          <div class="html-content"><div><span><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXezCV30mwX3M7gevgdeh3QSoN7MI_xpPd6GpQ6JwJfyIPUb_e_ZWQqJeW-thbesLbT8prAMDg9OkmUY_r9lg9qwG-qyM6oY4yPnIg73bSfiEVsCoAoDSceRxRqb_y7KEu6yE54x?key=i05pKos5I4aXof8VGtR5kA" width="471" height="1061.4593855420264" alt='A gold frame with the text "Congrats to our DoIT Grads!" and several pictures of graduates.' style="max-width: 100%; height: auto;"></span></span></span><h3><span><span><span><span>Congratulations to DoIT's graduating student employees! </span></span></span></span></h3></div><div><br></div><p>We are so proud of all of your accomplishments and can't wait to see what amazing adventures you will have in the future!<br><br><span><strong><a href="https://my3.my.umbc.edu/groups/doit/posts/149518" rel="nofollow external" class="bo"><span><strong>Anna Plass</strong></span></a>:</strong><span>Journey in Information Systems and Cybersecurity<br></span></span><span><span><strong>Beamlak Beleke<br></strong></span></span><span><span><strong>Ben Guess<br></strong></span></span><span><strong><a href="https://my3.my.umbc.edu/groups/doit/posts/150257" rel="nofollow external" class="bo"><span><strong>Courtney Burkett</strong></span></a><span>:</span></strong><span> Career Growth &amp; Cybersecurity Journey in Desktop Support<br></span></span><span><span><strong>Danae Darden<br></strong></span></span><span><span><strong>Eli Kramer-Smyth<br></strong></span></span><span><a href="https://my3.my.umbc.edu/groups/doit/posts/149721" rel="nofollow external" class="bo"><span><strong>Ethan Cheung</strong></span></a><span>: Journey to Cybersecurity: From DoIT to MITRE<br></span></span><span><a href="https://my3.my.umbc.edu/groups/doit/posts/150166" rel="nofollow external" class="bo"><span><strong>Indu Akula</strong></span></a><span>: </span><span>Mastering User Experience<br></span></span><span><a href="https://my3.my.umbc.edu/groups/doit/posts/149253" rel="nofollow external" class="bo"><strong><span>Joshua </span><span>Cheeks</span></strong></a>:<span> Building Connections at DoIT: A Student's Journey to Success<br></span></span><span><a href="https://my3.my.umbc.edu/groups/doit/posts/149954" rel="nofollow external" class="bo"><span><strong>Kaleb Graham</strong></span></a><span>: From Student to Sports Broadcaster<br></span></span><span><a href="https://my3.my.umbc.edu/groups/doit/posts/150258" rel="nofollow external" class="bo"><span><strong>Kimberly Herritt</strong></span></a><span><strong>:</strong> </span><span>Student Experience at UMBC DoIT: Work, Learning, &amp; Fun<br></span></span><span><span><strong>Dr. Laura Mateczun<br></strong></span></span><span><strong><a href="https://my3.my.umbc.edu/groups/doit/posts/150168" rel="nofollow external" class="bo"><span><strong>Kyle Taylor</strong></span></a><span>:</span></strong><span>Behind the Scenes: College Basketball Broadcasts at UMBC<br></span></span><span><strong><a href="https://my3.my.umbc.edu/groups/doit/posts/149722" rel="nofollow external" class="bo"><span><strong>Nick Benner</strong></span></a><span>:</span></strong><span>From AV Specialist to Graduation: My Journey in IT at UMB</span><span>C<br></span></span><span><strong><a href="https://my3.my.umbc.edu/groups/doit/posts/150158" rel="nofollow external" class="bo"><span><strong>Pratik Cholkhane</strong></span></a><span>:</span></strong><span> Mastering Business Intelligence &amp; Project Management at UMBC<br></span></span><span><strong><a href="https://my3.my.umbc.edu/groups/doit/posts/149031" rel="nofollow external" class="bo"><span><strong>Sydney Kumordzie</strong></span></a>:</strong><span>Navigating the World of AV Services: A Journey of Friendship and Experience</span><span> DoIT <br></span></span><span><a href="https://my3.my.umbc.edu/groups/doit/posts/149723" rel="nofollow external" class="bo"><span><strong>William Brooks</strong></span></a><span>:</span><span> Navigating the Cybersecurity: Insights from a CS Major</span></span></p></div>
      ]]>
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    <Summary>Congratulations to DoIT's graduating student employees!       We are so proud of all of your accomplishments and can't wait to see what amazing adventures you will have in the future!  Anna...</Summary>
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  <NewsItem contentIssues="false" id="150257" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150257">
    <Title>DoIT Student Digital Stories: Courtney Burkett</Title>
    <Tagline>Career Growth &amp; Cybersecurity Journey in Desktop Support</Tagline>
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      <![CDATA[
          <div class="html-content"><span><p><span>Courtney shares her 8-year journey in desktop support at UMBC, highlighting career growth, technical skills, and future goals in cybersecurity.</span></p><a href="https://youtu.be/c1IdNdJwq68" rel="nofollow external" class="bo"><br></a><p><span><span><a href="https://youtu.be/c1IdNdJwq68" rel="nofollow external" class="bo"><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeKboHaFZeWktfUov0kp3-4at5IauqOuRYFpfHSSFH-Jff0PRBVhHYM-oq4YujgLNPSITSqjbFmYmFpeW-IJLFjbtjugztdjheYlI07lBhrZNUjxYcZXXWShO8l8wAYDURG6O--?key=YaUWuY70o39-PjehRB4zEw" width="624" height="357" alt="Courtney is smiling and waving to the camera from behind her computer screens at her desk." style="max-width: 100%; height: auto;"></a></span></span></p><h3><span><strong>Navigating a Career in IT Support: Lessons from Eight Years at UMBC</strong></span></h3><br><p><span>Building a successful career in information technology is rarely a straight path. It’s a journey marked by learning, adaptation, and the relationships you forge along the way. Courtney Burkett’s story, as shared in her candid reflection on eight years at the University of Maryland, Baltimore County (UMBC), offers a compelling look at what it takes to thrive in desktop support and beyond. From her beginnings as a specialist to her current role as manager for desktop support (client services), Courtney’s experience is a testament to the power of flexibility, continuous learning, and the value of human connection in the tech world.</span></p><br><p><span>In this article, we’ll explore the key themes from Courtney’s journey: the importance of technical growth, the impact of networking, the necessity of flexibility, and the role of memorable experiences in shaping a fulfilling career.</span></p><p><br></p><br><h4><span><strong>The Path to IT Management: From Specialist to Leader</strong></span></h4><br><p><span>Courtney’s career at UMBC began in a specialist position within the Division of Information Technology (DoIT). With an undergraduate degree in graphic design from Stevenson University, she entered the world of desktop support seeking to expand her technical expertise. This transition wasn’t just about changing job titles—it was about embracing a new set of challenges and acquiring skills that would open doors in the future.</span></p><br><p><span>Her initial role provided the foundation for her growth. As she moved from specialist to coordinator and eventually to manager, Courtney’s journey was marked by a willingness to learn and adapt. The fluidity of her career path at UMBC highlights a crucial lesson for anyone entering the IT field: be open to new opportunities, even if they take you outside your comfort zone.</span></p><br><br><h4><span><strong>Building Technical Expertise: Gaining Hands-On Experience</strong></span></h4><br><p><span>Courtney’s time at UMBC has been defined by a commitment to building technical knowledge. She highlights several key areas where she’s developed expertise, including:</span></p><br><ol><li><p><span>Building software packages and working with System Center Configuration Manager (SCCM).</span></p></li><li><p><span>Imaging computers and managing hardware deployments.</span></p></li><li><p><span>Understanding phone infrastructure through VoIP projects.</span></p></li></ol><br><p><span>These hands-on experiences have not only enhanced her technical skill set but also increased her confidence in tackling complex IT challenges. For anyone looking to advance in IT support, Courtney’s journey illustrates the value of seeking out practical, real-world learning opportunities.</span></p><br><br><h4><span><strong>The Power of Networking and Relationships</strong></span></h4><br><p><span>Courtney attributes much of her career growth to the relationships she’s built at UMBC. She encourages new employees—whether students or full-time staff—to branch out, make connections, and network across the campus community.</span></p><br><p><span>In her words, “I’ve met some amazing people here at UMBC and I truly believe that the connections and the networks and the relationships I’ve made have really helped elevate my career and really get me to where I am today.”</span></p><br><p><span>Networking isn’t just about advancing your career; it’s about building a support system, learning from others, and creating opportunities for collaboration. In the often fast-paced world of IT, these relationships can make all the difference.</span></p><br><p><span>Courtney’s experience also highlights the long-term value of professional relationships. She notes that people she met a decade ago have reappeared in her life, sometimes in unexpected ways. This underscores the importance of treating every interaction as an opportunity to build lasting connections.</span></p><br><p><span>For those just starting out, her advice is clear: don’t underestimate the power of networking. The relationships you build today may open doors tomorrow.</span></p><p><span><br></span></p><h4><span><strong>Customer Service: The Heart of Desktop Support</strong></span></h4><br><p><span>While technical expertise is essential in desktop support, Courtney emphasizes that customer service is equally important. Her role requires not only solving technical problems but also building rapport with users and colleagues.</span></p><br><p><span>Being approachable, responsive, and empathetic can set you apart in IT support. Courtney’s success as a manager is rooted in her ability to connect with people, understand their needs, and provide solutions that make a difference.</span></p><br><h4><span><strong>Memorable Projects and Team Experiences: Leading the VoIP Phone Deployment</strong></span></h4><br><p><span>One of Courtney’s standout memories from her time at UMBC is her first major project: deploying VoIP phones at the Columbus Center in 2017. This project introduced her to the complexities of phone infrastructure and provided valuable experience that would serve her well in future initiatives.</span></p><br><p><span>Even years later, colleagues still seek her expertise on VoIP systems—a testament to the lasting impact of hands-on project work. For IT professionals, taking ownership of projects and seeing them through to completion can be both rewarding and career-defining.</span></p><br><h4><span><strong>Pursuing Further Education and Future Goals</strong></span></h4><br><p><span>Courtney’s commitment to growth extends beyond her day-to-day work. She’s set to graduate with a master’s degree in Information Systems, with a focus on cybersecurity. This advanced education is not only a personal achievement but also a strategic step toward her future goals.</span></p><br><p><span>Her interest in cybersecurity reflects a broader trend in IT, where security expertise is increasingly in demand. By aligning her education with industry needs, Courtney is positioning herself for continued success and new opportunities.</span></p><br><p><span>With her master’s degree and hands-on experience, Courtney hopes to transition into cybersecurity, focusing on incident tracking and mitigation. Her journey illustrates the importance of setting long-term goals and taking deliberate steps to achieve them.</span></p><br><p><span>For those considering a similar path, her story is a reminder that career growth is a continuous process. Whether through formal education, on-the-job learning, or networking, every step you take brings you closer to your aspirations.</span></p><br><br><h4><span><strong>Shout-Out!</strong></span></h4><p><span>Courtney will be graduating in May 2025 from UMBC, with an MS in Information Systems. </span><span>Congratulations Courtney!</span></p><br><p><a href="https://youtu.be/c1IdNdJwq68" rel="nofollow external" class="bo"><span>Watch her complete video here!</span></a></p><br><p><span>The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.</span></p><div><span><br></span></div></span></div>
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    <Summary>Courtney shares her 8-year journey in desktop support at UMBC, highlighting career growth, technical skills, and future goals in cybersecurity.     Navigating a Career in IT Support: Lessons from...</Summary>
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  <NewsItem contentIssues="false" id="150258" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150258">
  <Title>DoIT Student Digital Stories: Kimberly Herritt</Title>
  <Tagline>Student Experience at UMBC DoIT: Work, Learning, &amp; Fun</Tagline>
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    <div class="html-content"><span><p><span>Kimmie Herritt shares her journey at UMBC Division of Information Technology (DoIT), balancing work, studies, and fun, while gaining skills and preparing for a career at PWC.</span></p><a href="https://youtu.be/naM4pKEfiZM" rel="nofollow external" class="bo"><br></a><p><span><span><a href="https://youtu.be/naM4pKEfiZM" rel="nofollow external" class="bo"><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf1cxg5zOLR9GXHTPiyR5Vyh4HVFzORqWuWt0tW08gpmFejjHRqDkH789L0bc-t8LNgWEVM-ORErSqT3DJENmuuOeYNuTabd6U-ra_7QDtTTo74qpjn8lS9X5EnZCSKIHw_FroT?key=714wIJOHi_JicOOLXaasTg" width="624" height="365" alt="Kimmie smiling at the camera with a light yellow geometric background behind her." style="max-width: 100%; height: auto;"></a></span></span></p><h3><span>Navigating College Life and Career Growth: Lessons from a Student’s Journey in Information Systems</span></h3><br><p><span>Kimmie’s academic journey is rooted in her pursuit of a Bachelor of Science in Information Systems. This field, which sits at the intersection of technology and business, is increasingly vital in today’s digital world. But Kimmie didn’t stop at her major; she leveraged her time at UMBC to expand her skill set and interests.</span></p><br><p><span>Recognizing the value of a multidisciplinary approach, Kimmie completed a certificate in User Experience (UX) Web and Mobile Design. This credential not only complements her technical knowledge but also equips her with the tools to design intuitive and user-friendly digital products—a skill highly sought after in the tech industry.</span></p><br><p><span>In addition, she pursued a minor in Management and Entrepreneurship. This combination of technical, design, and business acumen positions her as a versatile candidate ready to tackle complex challenges in the workforce.</span></p><br><h4><span>Gaining Real-World Experience: Working at DoIT</span></h4><br><p><span>While academic achievements are crucial, real-world experience is equally important. Kimmie’s role at DoIT as a student desktop support specialist provided her with hands-on experience that textbooks alone can’t offer.</span></p><br><p><span>Kimmie describes her time at DoIT as “super fun,” thanks in large part to the vibrant office culture. The team is a melting pot of students from various majors—computer engineering, computer science, business technology administration, and information systems. This is a rich environment where knowledge is shared, and humor is never in short supply.</span></p><br><p><span>A positive workplace culture can make all the difference in a student job. Kimmie credits her boss, Courtney Burkett, and her co-workers for creating an atmosphere where everyone feels welcome and valued. The camaraderie extends beyond work tasks, with desks filled and laughter echoing through the office as they share stories, watch funny videos, and discuss coursework.</span></p><br><p><span>Kimmie’s responsibilities at DoIT included troubleshooting a variety of technical issues—re-imaging computers, fixing printer problems, and managing software updates. These tasks not only honed her technical skills but also taught her the importance of patience, problem-solving, and clear communication.</span></p><br><h4><span>Building Bonds Beyond the Office</span></h4><br><p><span>Work isn’t just about tasks and responsibilities; it’s also about building relationships. One of Kimmie’s fondest memories is the team’s tradition of food gatherings. Each spring, the group ventures out to an unlimited sushi restaurant—a ritual that has become a highlight of their time together.</span></p><br><p><span>These outings are more than just meals; they’re opportunities to bond, share laughs, and create lasting memories. The playful competition to see how long the receipt can get is a testament to the team’s spirit and sense of fun. Such traditions help foster a sense of belonging and make the workplace feel like a second home.</span></p><br><h4><span>Advice for New Student Employees: Embrace the Experience</span></h4><br><p><span>Drawing from her own journey, Kimmie offers valuable advice to new DoIT employees—and, by extension, to any student stepping into a new role.</span></p><p><span><br></span></p><ol><li><span>Be Outgoing and Open to Learning: Kimmie emphasizes the importance of being outgoing and willing to engage with everyone in the office. Building relationships with co-workers, regardless of their age or background, can lead to unexpected friendships and learning opportunities.</span></li><li>Connect with Full-Time Staff: She also encourages new employees to interact with full-time staff. These individuals often have a wealth of experience and insights to share, and forming connections with them can open doors to mentorship and professional growth.</li><li>Embrace New Skills: Every job is a chance to learn something new. Whether it’s mastering a technical process or developing soft skills like communication and teamwork, being proactive about learning can set you apart and prepare you for future challenges.</li><li>Balancing Work, Academics, and Life: As a last-semester senior, Kimmie found herself with a lighter course load—just three classes—which allowed her to dedicate more time to her job at DoIT. This balance between academics and work is a common challenge for many students, but Kimmie’s experience shows that it’s possible to thrive in both areas with the right approach.</li></ol><br><br><h4><span>Looking Ahead: Preparing for Life After Graduation</span></h4><br><p><span>As graduation approaches, many students face the daunting question: What’s next? Kimmie’s plans offer a blueprint for how to transition from college to career while staying true to personal passions. Kimmie has secured a position at PWC in Philadelphia as a Digital Assurance and Transparency Associate. This role will allow her to apply the skills she’s developed in information systems, user experience, and management in a professional setting. Her experience at DoIT has played a role in preparing her for this next step. Student jobs and internships provide not only technical skills but also the confidence and adaptability needed to succeed in the workforce.</span></p><br><br><p><span>Every student’s journey is unique, shaped by the choices they make and the opportunities they seize. Kimmie Herritt’s experience at UMBC is a shining example of how to make the most of your time in college—by pursuing academic excellence, gaining real-world experience, building meaningful relationships, and preparing for a fulfilling future.</span></p><br><p><span>As you navigate your own path, remember that college is more than just a stepping stone to a career. It’s a time to discover who you are, what you’re passionate about, and how you want to make your mark on the world. Embrace the journey, seek out new experiences, and don’t be afraid to chart your own course. The lessons you learn and the memories you make will stay with you long after graduation.</span></p><br><br><h4><span><strong>Shout-Out!</strong></span></h4><p><span>Kimmie will be graduating in May 2025 from UMBC, with a BS in Information Systems. </span><span>Congratulations Kimmie!</span></p><br><p><span><a href="https://youtu.be/naM4pKEfiZM" rel="nofollow external" class="bo">Watch her complete video here!</a></span></p><br><p><span>The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.</span></p><div><span><br></span></div></span></div>
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  <Summary>Kimmie Herritt shares her journey at UMBC Division of Information Technology (DoIT), balancing work, studies, and fun, while gaining skills and preparing for a career at PWC.     Navigating...</Summary>
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  <PostedAt>Mon, 19 May 2025 11:35:59 -0400</PostedAt>
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  <NewsItem contentIssues="false" id="150168" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150168">
  <Title>DoIT Student Digital Stories: Kyle Taylor</Title>
  <Tagline>Behind the Scenes: College Basketball Broadcasts at UMBC</Tagline>
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    <div class="html-content"><span><p><span>Kyle Taylor shares his experience assisting college basketball broadcasts at UMBC, highlighting connections made and advice for new media studio employees.</span></p><br><p><a href="https://www.youtube.com/watch?v=A_3pKwFHKYI" rel="nofollow external" class="bo"><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdQelxdfSNi2KE9ZWvS1cTEevkKb23sMFUldxnKEJi7Bcu4Xlp1RKS2qQwRYAAa_XS1MEgv0FqD8PpM4HTMuy71e_IonyxN32B6Z_oVw81RP738r9m4qaAJzDcqtGy1OdxODBWqDw?key=-TFCQfqq6n4RSdQj1vsGUg" width="624" height="359" alt="Kyle is working in the sound booth at the athletic fields." style="max-width: 100%; height: auto;"></span></span></a></p><p><br></p><br><p><span>The journey through college is often marked by new experiences, evolving passions, and the search for personal and professional growth. For many students, balancing academics with real-world opportunities can be a transformative experience. In this article, we dive into the story of Kyle Taylor, a senior majoring in Media and Communication Studies at UMBC, whose work in the New Media Studio has not only enriched his college years but also helped him discover new dimensions to his dreams and ambitions. Through his eyes, we explore the significance of practical experience, the power of connections, and the value of embracing the unknown.</span></p><br><h3><span>Discovering a Passion: From Basketball Dreams to Media Production</span></h3><br><p><span>For Kyle, basketball was more than just a sport; it represented a lifelong dream. Like so many young athletes, he once aspired to play collegiate basketball. The thrill of watching college games as a child fueled an ambition that shaped much of his early life. However, as he moved beyond high school and into the world of higher education, Kyle found himself at a crossroads. While he did not end up on the court as a player, his passion for the game persisted.</span></p><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf-DgOu46b0kTGE9LrSJl0aAMc-03yewp9_umfGJJ6ipl5JiZksaIe4NfXGdJqcbPxdCsdDisWPMb-mYYO38TQtEvtH5a6-iqeI3gwutbLpz8rupTHdcDVNOkka1Hcog3rXmW1A?key=-TFCQfqq6n4RSdQj1vsGUg" width="624" height="356" alt="Kyle is standing behind video equipment, recording a sporting event in the athletic center" style="max-width: 100%; height: auto;"></span></span></p><h3><span>Embracing New Roles: Behind the Camera</span></h3><br><p><span>Working at UMBC's New Media Studio in the Division of Information Technology (DoIT) provided Kyle with a new lens—quite literally—on basketball and sports in general. Rather than chasing the ball on the court, he found himself behind the camera, assisting with broadcasts for Division I sports like basketball, lacrosse, and soccer. This new position offered its own kind of excitement and satisfaction.</span></p><br><p><span>As Kyle described, being part of the broadcast production team was a "surreal" experience. The chance to contribute to something he had admired as a child—college basketball broadcasts—bridged the gap between his childhood dreams and his collegiate reality. Even if he wasn’t scoring points on the floor, he was still part of the action, enabling him to channel his passion for sports into the realm of media.</span></p><br><h3><span>The Power of Experience: Learning and Growing in the Media Studio</span></h3><h4><br></h4><p><span>The New Media Studio at UMBC isn't just a workplace; it's a space for learning and growth. Here, students like Kyle have the chance to hone practical skills that enhance their classroom studies. Working on live broadcasts, managing equipment, and collaborating with a diverse team contribute to a deeper understanding of the media landscape.</span></p><br><p><span>These experiences go far beyond technical know-how. They foster problem-solving, quick thinking, and adaptability—traits essential in any fast-paced, creative profession. For Kyle, the studio became a training ground where lessons from the classroom came alive in real-world situations.</span></p><br><h3><span>The Value of Teamwork</span></h3><br><p><span>Producing a successful sports broadcast is a team effort that requires coordination, communication, and mutual respect. Kyle's role involved more than operating cameras or editing footage; it meant working closely with others, understanding each person's strengths, and pitching in wherever needed. This spirit of collaboration not only enhanced the final product but also created memorable shared experiences.</span></p><br><p><span>In recounting his favorite memories, Kyle emphasized the connections he built while working in the studio. Whether through casual conversations or intense moments during a live broadcast, these relationships enriched his college journey and provided a network of support and friendship.</span></p><br><h3><span>Navigating College as a Commuter</span></h3><br><p><span>College can be a challenging time for any student, but commuters face unique obstacles. Without the built-in community that often comes with living on campus, finding one’s place can require extra effort. Kyle’s story reflects this reality. Despite his commuter status, he researched ways to get involved and maximize his college experience.</span></p><br><p><span>Joining the New Media Studio granted him access to a hub of activity and creativity. Through his work, he found a sense of belonging and purpose. It’s a testament to the importance of seeking out opportunities beyond the classroom, especially for students who might otherwise feel disconnected from campus life.</span></p><br><h3><span>Making Meaningful Connections</span></h3><br><p><span>Kyle credits his work in the media studio with helping him forge "meaningful connections"—not just for professional development, but socially as well. Sharing a passion or responsibility can quickly turn colleagues into friends and mentors. These relationships often last long after graduation, shaping careers and opening unexpected doors.</span></p><br><p><span>For Kyle, these connections were particularly valuable as a commuter. Through shared work and common goals, he became part of a larger community, enhancing both his education and his personal life.</span></p><br><h3><span>Advice for Future Media Studio Employees</span></h3><br><p><span><strong>1) Embrace the Process and Enjoy the Journey</strong></span></p><br><p><span>One of the most valuable lessons Kyle offers to newcomers is simple: have fun with the process. In any job, especially one tied to personal passions, it's easy to get caught up in perfectionism or stress over little details. But Kyle's approach is refreshingly enthusiastic—by enjoying the work, you not only perform better but also grow more as a person.</span></p><br><p><span>This advice speaks to the heart of professional development. When students engage authentically and remain receptive to learning, they tend to get the most out of every experience. The process itself becomes a series of discoveries, each mistake and success contributing to long-term growth.</span></p><br><p><span><strong>2) The Importance of Networking</strong></span></p><br><p><span>Kyle also highlights the value of connecting with faculty and staff at UMBC. In particular, he urges others to reach out and get to know the people around them, both within the media studio and across campus. As he points out, one never truly knows the hidden talents or experiences of colleagues and professors.</span></p><br><p><span>Networking isn’t just about advancing your career. It’s about building a support system, opening yourself to new ideas, and discovering opportunities you never anticipated. The willingness to connect can lead to unforeseen collaborations and learning moments.</span></p><h3><span>Shout-Out!</span></h3><p><span>Kyle will be graduating in May 2025 from UMBC, with a BA in Media and Communications Studies. </span><span>Congratulations Kyle!</span></p><br><p><a href="https://youtu.be/A_3pKwFHKYI" rel="nofollow external" class="bo"><span>Watch his complete video here!</span></a></p><br><p><span>The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.</span></p><div><span><br></span></div></span></div>
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  <Summary>Kyle Taylor shares his experience assisting college basketball broadcasts at UMBC, highlighting connections made and advice for new media studio employees.         The journey through college is...</Summary>
  <Website>https://www.youtube.com/watch?v=A_3pKwFHKYI</Website>
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  <NewsItem contentIssues="false" id="150166" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/150166">
  <Title>DoIT Student Digital Stories: Indu Akula</Title>
  <Tagline>Mastering User Experience</Tagline>
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    <![CDATA[
    <div class="html-content"><span><p><span>Indu Ravali Akula shares her enriching experience at UMBC, focusing on accessible design, collaboration, and her future goals in tech and design.</span></p><br><p><span><span><a href="https://www.youtube.com/watch?v=AZjY62hj0GI" rel="nofollow external" class="bo"><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf0qa7oKjPnL0ywG_twBSnIhqg-sBAfAAs0jQHdOAmbHpdOFQXgmfjqqoD-wOpV-DkGs-POC4MMIefBHxzTB1PbpO8Bv8_7B-NUoCwglrxvy24JHP7SZQr11dJuCIjEOVJ-rE3P2w?key=jxTu4qeF3MfR28lx09Dk3w" width="624" height="360" alt="Indu is working on a laptop at a desk." style="max-width: 100%; height: auto;"></a></span></span></p><br><h3><span>A Journey in Human-Centered Computing: Personal Growth and Professional Development</span></h3><br><p><span>In the rapidly evolving field of technology, the importance of user-centered solutions has gained unprecedented significance. As technology continues to shape our daily lives, the role of individuals dedicated to making these experiences seamless, meaningful, and accessible is ever more vital. This article explores the inspiring journey of Indu Ravali Akula, a master's student in human-centered computing and a developer within the Division of Information Technology (DoIT) at the University of Maryland, Baltimore County (UMBC). Her experiences illuminate the profound benefits of embracing curiosity, adaptability, and collaboration in both academic pursuits and professional development.</span></p><br><h4><span>The Role of Human-Centered Computing</span></h4><p><br></p><p><span>Human-centered computing is an interdisciplinary field focused on designing, implementing, and evaluating computational systems with the people who use them in mind. Unlike traditional technological approaches, which may prioritize technical efficiency or innovation for its own sake, human-centered computing puts human needs, behaviors, and experiences at the forefront.</span></p><h4><span><br></span><span>Joining the Division of Information Technology: A Transformative Experience</span></h4><p><br></p><p><span>One of the most rewarding aspects of Indu’s role at DoIT has been working with a diverse group of professionals from various backgrounds and disciplines. This diversity not only exposed her to different perspectives but also taught her the value of collaboration in solving complex problems.</span></p><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdH-SK_uM9Y4_25U0ry8MlZF0ji1FzvzLqNvo1OH9ZJsPgocUGRPsYjWpuk55OlhVV3VQVb_nYMwFW30Oh0AmZdxxJrGWr078QzricsCe7nPbJp3_g73G2NQSIRsi2MteWk7mIFkw?key=jxTu4qeF3MfR28lx09Dk3w" width="624" height="359" alt="Indu is walking past the statue of UMBC's retriever dog mascot, True Grit" style="max-width: 100%; height: auto;"></span></span></p><p><span><br></span></p><h4><span>Contributing to Impactful Projects</span></h4><br><p><span>Throughout her DoIT experience, Indu played an active part in numerous projects focused on enhancing user experience, optimizing internal workflows, and improving form systems. These initiatives weren’t just routine technical upgrades—they were fundamental in creating streamlined processes for multiple communities at UMBC. Witnessing firsthand how her work contributed to positive change gave her a sense of purpose and motivation.</span></p><br><h4><span>Developing Core Skills</span></h4><br><p><span>Indu highlights several core skills she cultivated during her time at DoIT:</span></p><br><ol><li><p><span><strong>Accessible Design</strong></span><span>: </span><span>Learning to create documents and systems that are inclusive and accessible to all users, regardless of their abilities.</span></p></li><li><p><span><strong>Simplification of Complex Documentation</strong></span><span>:</span><span> Distilling complex information into clear, user-friendly documents, ensuring that essential details are not lost in translation.</span></p></li><li><p><span><strong>Collaborative Problem Solving</strong></span><span>: Working as part of a team to address multifaceted challenges, drawing on the unique strengths of each member.</span></p></li></ol><br><p><span>These skills are not just valuable for her current role—they form a foundation she intends to carry into all future professional endeavors.</span></p><br><h4><span>Advice for New Students</span></h4><br><p><span>Based on her journey, Indu offers astute advice for those aspiring to join DoIT or similar organizations:</span></p><br><ol><li><p><span><strong>Embrace Curiosity</strong></span><span>: Don’t hesitate to ask questions. Curiosity is the lifeblood of innovation and improvement.</span></p></li><li><p><span><strong>Take Initiative</strong></span><span>: Stepping forward to take on tasks and challenges accelerates personal and professional growth.</span></p></li><li><p><span><strong>Value Supportive Environments</strong></span><span>: Seek out teams and workplaces where support and encouragement are part of the culture.</span></p></li></ol><br><p><span>Indu emphasizes that being open to learning experiences and actively participating in new initiatives sets the stage for exponential growth.</span></p><br><h3><span>Looking Ahead: Career Aspirations and Ambitions</span></h3><p><br></p><p><span>After graduation, Indu plans to work in the design or technology industry to build additional experience. Her ultimate ambition is to establish her own branding and design agency—a space where innovative experiences and tools are crafted to solve real-time problems while enhancing user engagement and satisfaction. Her vision is anchored in creating experiences that matter—solutions that not only function well but also improve people's lives in measurable ways. By combining her technical expertise with a keen understanding of user needs, she hopes to leave a lasting legacy in the fields of design and technology.</span></p><br><p><span>By embracing curiosity, prioritizing user needs, and surrounding oneself with supportive mentors and colleagues, anyone can transform their educational experiences into a springboard for innovation and positive change. As Indu looks ahead—envisioning a future in branding, design, and user-centered innovation—she represents the transformative impact that thoughtful, empathetic, and engaged technologists can have on the world.</span></p><br><br><h3><span>Shout-Out!</span></h3><p><span>Indu will be graduating in May 2025 from UMBC, with an MS in Human Centered Computing. </span><span><strong>Congratulations Indu!</strong></span></p><br><p><a href="https://youtu.be/AZjY62hj0GI" rel="nofollow external" class="bo"><span>Watch her complete video here!</span></a></p><br><p><span>The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.</span></p><div><span><br></span></div></span></div>
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  <Summary>Indu Ravali Akula shares her enriching experience at UMBC, focusing on accessible design, collaboration, and her future goals in tech and design.      A Journey in Human-Centered Computing:...</Summary>
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  <PostedAt>Thu, 15 May 2025 10:51:12 -0400</PostedAt>
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  <Title>DoIT Student Digital Stories: Pratik Cholkhane</Title>
  <Tagline>Mastering Business Intelligence &amp; Project Management at UMBC</Tagline>
  <Body>
    <![CDATA[
    <div class="html-content"><span><p><span>Pratik shares his rewarding experience as a student business intelligence analyst at UMBC, gaining hands-on skills in Tableau, data insights, and project management.</span></p><a href="https://www.youtube.com/watch?v=EiJcIJ1l1Cg" rel="nofollow external" class="bo"><br></a><p><span><span><a href="https://www.youtube.com/watch?v=EiJcIJ1l1Cg" rel="nofollow external" class="bo"><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcFzdw8H5Zave_Stz0J8RqQiZRQijEmZA-aXk-RqLI9zMe96I67gonqAd7RvQlsaogK-Ck-MuWaD8XWlSu0gnPvwwd7JLfcAGvhDmxLZSm6y8r-QwureHZAhqF9AyQ4I_GXyZpRxQ?key=5ycW7AhSGKKTvIlvWMCXYg" width="624" height="359" alt="Pratik smiling and walking on a pathway at UMBC’s campus" style="max-width: 100%; height: auto;"></a></span></span></p><br><h3><span>Embarking on a Journey in Business Intelligence: Reflections and Lessons from a Student Analyst</span></h3><br><p><span>Aspiring professionals often find that their academic journey is most rewarding when paired with practical, real-world experience. This fusion of education and hands-on training not only informs effective career choices but also plants the seeds for lifelong growth and confidence. Pratik Cholkane’s story offers a glimpse into how a master's student’s immersion in business intelligence has shaped his evolving career and personal development. Below, we delve into the nuances of his experience, valuable advice for future students, and the lessons learned that pave the way for a successful career in IT project management and business analysis.</span></p><br><h3><span>The Academic Foundation</span></h3><br><p><span>For many students, pursuing a master’s degree signifies more than academic dedication; it's also a conscious step toward professional distinction. Pratik is currently pursuing a Master’s degree in Engineering Management at UMBC, with a specialization in Project Management. His academic path integrates technical expertise with strategic leadership—an in-demand combination in today’s rapidly evolving industries. The program’s rigorous curriculum equips students to effectively manage cross-functional teams, streamline workflows, and drive innovation within technology-driven environments.</span></p><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdXaLejNzOTIf_bIlNo64mbClujG0czB4gK71Mca6OyRTPbZ740ySY-zw1FPGQXbdYKHRHx2d-7VgNMp21NX9CW0-rWgGEfWjyWznWaYcJGOchsUa27yxXqjLTL_e-zm5qo_D6qJg?key=5ycW7AhSGKKTvIlvWMCXYg" width="624" height="345" alt="Pratik working on multiple computer screens" style="max-width: 100%; height: auto;"></span></span></p><h3><span><br></span></h3><h3><span>Engaging with Business Intelligence at DoIT</span></h3><br><p><span>Complementing his studies, Pratik joined the Division of Information Technology’s (DoIT’s) Business Services Group as a student business intelligence analyst. The role was more than a line item on his resume; it was a transformative opportunity that brought theoretical knowledge to life. Under the mentorship of leaders like Mr. Kevin Joseph and direct supervision from Miss Jennifer, Pratik was introduced to a spectrum of business intelligence (BI) tools and methodologies while serving actual clients within the university ecosystem.</span></p><br><p><span>The primary focus? Delivering insightful business intelligence solutions to various university departments. From designing interactive Tableau dashboards to composing dynamic reports, each task required a blend of technical expertise and communication skills. The dashboards didn’t just present raw data—they provided actionable insights that empowered decision-makers to address challenges, optimize resources, and amplify efficiencies across departments.</span></p><br><h3><span>Going Beyond the Classroom</span></h3><br><p><span>Pratik highlights how his experience at DoIT profoundly enhanced his understanding of the business analyst's role. While academic coursework provided the foundational theories and frameworks of data analysis and project management, it was the hands-on, real-world exposure that revealed the critical nuances—collaborating across teams, engaging stakeholders effectively, and transforming complex datasets into compelling, decision-ready narratives.</span></p><br><p><span><strong>Crucially, Pratik learned:</strong></span></p><br><ol><li><span><strong>Understanding the day-to-day realities of a business analyst</strong></span><span>:</span><span> Beyond data extraction and visualization, he learned the importance of contextual awareness—grasping the environment in which data-driven decisions are made.</span></li><li><span><strong>Mastering data management and manipulation</strong></span><span>:</span><span> Working with real-world datasets, Pratik developed practical skills in cleaning, structuring, and analyzing data—core competencies that form the foundation of effective business intelligence.</span></li><li><span><strong>Converting data into actionable insights</strong></span><span>:</span><span> He discovered that the true value of business intelligence lies not in producing reports, but in interpreting them—uncovering trends, identifying anomalies, and surfacing strategic opportunities that inform smarter decisions.</span></li></ol><br><h3><span>Building Professional Confidence</span></h3><p><span><br></span></p><p><span>The experience at DoIT extended far beyond technical skill development—it significantly enhanced Pratik’s self-confidence, a crucial asset as he transitioned from academia to the professional world. Through cross-functional collaboration, regular interaction with supervisors, and accountability for high-impact projects, he gained greater assurance in his analytical capabilities and began to see himself not just as a contributor, but as a future leader.</span></p><br><h3><span>Memorable Moments</span></h3><br><p><span>While technical skills power much of the work in business intelligence, positive social exchanges are equally pivotal. Pratik fondly remembers a particular "bingo session" held during one of the group’s lunch and learn events—a regular occurrence at DoIT. Far from being mere social diversions, these sessions proved to be wellsprings of engagement, community-building, and informal learning.</span></p><br><p><span>Participating in bingo may seem trivial, but it had far-reaching effects: making connections with colleagues, lowering barriers between departments, and fostering a collaborative spirit. For Pratik, these moments of camaraderie and engagement brought joy, built lasting memories, and underscored the importance of workplace culture in personal development.</span></p><br><h3><span>The Power of Lunch and Learn Sessions</span></h3><br><p><span>Pratik’s advice to incoming students is clear: take full advantage of lunch and learn sessions. These are not just events for idle chatter—they represent unique opportunities to:</span></p><br><p><span>- Meet peers from different departments</span></p><p><span>- Share and gain insights on projects, tools, and methodologies</span></p><p><span>- Learn in a relaxed, supportive environment</span></p><br><p><span>Such collaboration doesn’t just enhance technical knowledge; it also stimulates creativity, builds confidence, and prepares students for the collaborative dynamics of real-world projects.</span></p><br><h3><span>Connecting Across Departments</span></h3><br><p><span>One of the major revelations during Pratik’s tenure at DoIT came from collaborating with students from diverse academic backgrounds. Business intelligence and project management are inherently interdisciplinary—success relies not just on technical prowess, but also the ability to communicate, empathize, and problem-solve together.</span></p><br><p><span>By working alongside peers from other departments, Pratik expanded his outlook. He experienced firsthand how diverse perspectives embellish problem-solving, spark innovation, and bring about holistic solutions to complex challenges.</span></p><br><h3><span>Embracing Diversity for Comprehensive Solutions</span></h3><br><p><span>The DoIT ecosystem serves as a dynamic microcosm of the broader professional landscape. For Pratik, it was both exhilarating and enriching to engage with the fast-paced environment and its many moving parts. These cross-functional experiences equipped him with the skills to navigate complex project management responsibilities while fluently bridging the worlds of data, technology, and business.</span></p><p><span><br></span><span>Through his journey, Pratik arrived at a pivotal insight: success isn’t solely defined by the nature of the work, but by the people you collaborate with and the environment in which you operate. At DoIT, he found the ideal blend of both—a supportive team and a culture that fostered learning, inclusion, and innovation. This synergy not only accelerated his professional development but also enriched his personal growth in meaningful ways.</span></p><p><br></p><h3><span>Seeking Full-Time Roles</span></h3><p><span>As he approaches graduation, Pratik is strategically leveraging the knowledge and experience gained during his time at DoIT to propel his transition into a full-time career. With a strong interest in IT project management and business analysis, he is drawn to roles that align the analytical rigor of his academic foundation with the practical skills cultivated through his work as a student analyst.</span></p><p><span>Pratik’s preparedness extends beyond technical expertise—it encompasses professional confidence, a robust network, and a proven track record of performance. Together, these qualities position him as a well-rounded and competitive candidate in today’s evolving job market.</span></p><br><h3><span>The Importance of Specialized Skills</span></h3><br><p><span>Pratik’s journey highlights the value of aligning academic pursuits with real-world industry demands. Over two years of focused graduate education, complemented by hands-on experience in developing business intelligence solutions, have equipped him to make a meaningful impact as an IT Project Manager or Business Analyst. Both roles require a strong grasp of data workflows, effective stakeholder communication, and a mindset geared toward solution-oriented thinking—areas where Pratik has consistently demonstrated strength and readiness.</span></p><br><h3><span>Appreciating Opportunities</span></h3><p><span>Professional growth is rarely a straight path—it’s forged through challenges, opportunities, and the lessons learned along the way. Reflecting on his time at DoIT, Pratik expresses deep gratitude for an experience that has profoundly shaped his outlook and capabilities. This journey has given him not only technical skills, but also a strategic edge—one that positions him confidently as he transitions into the professional world.</span></p><h3><span>Building Confidence for the Job Market</span></h3><p><span>More than anything, Pratik’s role as a Business Intelligence Analyst has bolstered his confidence to succeed in a competitive job market. By working with real data, solving complex problems, and collaborating across departments, he has gained practical experience that extends beyond the classroom. This foundation ensures he’s not just prepared to enter the workforce—but to contribute, lead, and grow from day one.</span></p><br><h3><span>Lessons for Aspiring Business Intelligence Professionals</span></h3><p><span><strong>1. Prioritize Hands-On Experience</strong></span></p><p><span>While theoretical knowledge lays the groundwork, true expertise in business intelligence and project management is developed through real-world application. Pursue internships, assistantships, or project-based roles during your studies to translate classroom concepts into practical skills.</span></p><p><span><strong>2. Embrace Cross-Functional Collaboration</strong></span></p><p><span>In today’s complex work environments, effective problem-solving requires diverse perspectives. Collaborating with individuals from other departments or disciplines enhances your ability to navigate ambiguity, communicate across roles, and lead with empathy and insight.</span></p><p><span><strong>3. Engage in Informal Learning Opportunities</strong></span></p><p><span>Learning doesn't only happen in classrooms. Participate in events such as “lunch and learns,” workshops, or team-building activities. These informal settings foster creativity, spark new ideas, and make professional development both engaging and enjoyable.</span></p><p><span><strong>4. Master Data Visualization Tools</strong></span></p><p><span>Proficiency in tools like Tableau is essential in a data-driven world. These platforms do more than visualize information—they help transform complex data into clear, actionable insights that drive strategic decisions.</span></p><p><span><strong>5. Seek Mentorship and Learn from Leaders</strong></span></p><p><span>Mentorship accelerates growth. Pratik’s experience highlights the invaluable guidance that supervisors and experienced professionals can offer. Their insights provide context, direction, and a broader understanding of the field—making it essential to actively seek and nurture these relationships.</span></p><p><span><strong>6. Practice Reflection and Cultivate Gratitude</strong></span></p><p><span>Every experience—whether a success or setback—offers something to learn. Regular reflection helps strengthen self-awareness and confidence, while a mindset rooted in gratitude fosters resilience and a lifelong commitment to growth.</span></p><h3><span>The Road Ahead: Building on Experience</span></h3><br><p><span>Pratik’s journey is emblematic of the growth many students experience when they combine targeted education with immersive, real-world roles. As the line between classroom and workplace blurs, success increasingly belongs to those who embrace collaboration, prioritize continuous learning, and seek out hands-on challenges.</span></p><br><p><span>Armed with practical skills, interdisciplinary connections, and hard-won confidence, today’s students stand poised to meet the demands of IT project management and business analysis with enthusiasm and resilience. Whether guiding organizations through complex transformations or uncovering the insights hidden in data, the future belongs to those ready to learn, adapt, and lead.</span></p><br><p><span>As Pratik prepares for his next chapter, his reflections remind all aspiring professionals that the true measure of success lies not just in credentials or titles, but in the ability to learn, connect, and grow with each new opportunity.</span></p><br><h3><span>Catalysts for Professional Growth</span></h3><p><span>Pratik’s journey offers valuable lessons—pursuing hands-on experience, embracing collaboration, seeking mentorship, and approaching each opportunity with gratitude. These principles are universally relevant, reminding students across disciplines that true professional growth thrives at the intersection of curiosity and opportunity.</span></p><p><span>The fields of business intelligence and project management are both dynamic and ever-evolving. Students who commit to continuous learning, actively engage in real-world practice, and lead with humility and purpose position themselves not just to succeed—but to lead, innovate, and inspire in the careers ahead.</span></p><h3><span>Shout-Out!</span></h3><p><span>Pratik will be graduating in May 2025 from UMBC, with an MS in Engineering Management. </span><span><strong>Congratulations Pratik!</strong></span></p><br><p><a href="https://youtu.be/EiJcIJ1l1Cg" rel="nofollow external" class="bo"><span>Watch his complete video here!</span></a></p><br><p><span>The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.</span></p><div><span><br></span></div></span></div>
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  <Summary>Pratik shares his rewarding experience as a student business intelligence analyst at UMBC, gaining hands-on skills in Tableau, data insights, and project management.      Embarking on a Journey in...</Summary>
  <Website>https://www.youtube.com/watch?v=EiJcIJ1l1Cg</Website>
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  <Title>DoIT Student Digital Stories: Kaleb Graham</Title>
  <Tagline>From Student to Sports Broadcaster</Tagline>
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    <div class="html-content"><span><p><span>Kaleb Graham shares how working with UMBC sports broadcasting helped him discover his passion and build connections for a future in sports media.</span></p><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXddS_HFxQ6mKqD7srF-d1syZOnlGMFTcDhEsLTKt7PG16nvHNv4A3f9K38-eSvwmta9Z_7rQHZM2Apk6OjlJWZkpiND3UuFVOVahfHGN-aKbDlVbm61-klIv4fM6QO5uEBCEgnT_A?key=Mu0KWCix82z135f49xvYnQ" width="624" height="296" alt="Kaleb wearing a UMBC Retrievers sweatshirt, walking about the lacrosse field with players in the background." style="max-width: 100%; height: auto;"></span></span></p><p><br></p><br><h3><span>Finding Direction Through Experience: Kaleb Graham’s Journey in Visual Arts and Sports Broadcasting</span></h3><br><p><span>Navigating college life can be a daunting experience, especially when you are uncertain of your future career path. For Kaleb Graham, a visual arts student with a concentration in cinematic arts, this journey has been defined by exploration, connection, and the willingness to embrace new experiences. His story not only illuminates the valuable opportunities available to students who eagerly immerse themselves in campus life but also offers relatable advice to anyone beginning their own academic or professional adventure.  </span></p><br><h4><span>From Uncertainty to Opportunity</span></h4><br><p><span>Like many students, Kaleb arrived at the University of Maryland, Baltimore County (UMBC) unsure of the trajectory he wanted his life to follow. He openly admits that he “came here not knowing exactly what I wanted to do.” This uncertainty did not paralyze him—instead, it sparked a journey of discovery underscored by curiosity and openness to possibility.</span></p><br><p><span>For Kaleb, opportunity found its roots in involvement. Joining the women’s basketball team as a practice player was his entry point into a world that would later branch into surprising directions. Soon, he transitioned into the role of team manager, where new responsibilities offered insight and exposure to the moving parts of collegiate sports.</span></p><br><h4><span>The Power of Connection: Meeting Mentors and Role Models</span></h4><br><p><span>Campus life thrives on relationships. For Kaleb, a pivotal moment came when he encountered Dustin—a key figure in the university’s event life—during a classroom visit. Having noticed Dustin at athletic events before, the classroom interaction bridged the gap between acquaintance and mentor. It was this human connection that eventually opened the door to further hands-on experiences.</span></p><br><p><span><span><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdhMWPkr-z5tHliqXU3bfwV4t2zdVO4vWVWtSPNnKQKFYP_FuEHI78aBAUjKrRwkHRtGr4soEI6mrt7PO_xZnlBjQmsAZWjXY8DPnsbVxDaEVf_Qco9trmPnZBjsaSZwds2Z---cA?key=Mu0KWCix82z135f49xvYnQ" width="624" height="399" alt="Kaleb standing with Steph Curry." style="max-width: 100%; height: auto;"></span></span></p><br><p><span>One of the standout memories from Kaleb’s UMBC tenure came as a direct result of seizing opportunities provided by his growing network. When a Steph Curry event came through campus, Kaleb’s involvement with the women’s basketball team placed him in a position to work the event. Not only did he witness one of his sports heroes up close, but he also had the once-in-a-lifetime experience of shaking the hand of the legendary NBA star. These moments, he notes, are the serendipitous rewards that emerge from diligent engagement and genuine connection within one’s community.</span></p><br><h4><span>Stepping Behind the Camera: Evolution in Broadcasting</span></h4><br><p><span>Kaleb’s experience was not limited to the athletic court. His role gradually shifted toward the technical, creative world of sports broadcasting. This progression began with observation—shadowing seasoned broadcast staff, learning the ropes through replay operations, and understanding the rhythm of live event coverage.</span></p><br><p><span>Yet, watching was only the beginning. Kaleb was quickly trusted with hands-on responsibilities, moving from replay operations to running live cameras during soccer season broadcasts. The dynamic environment and technical challenges further fueled his enthusiasm. Each new responsibility was both a learning experience and an opportunity to refine personal interests.</span></p><br><h4><span>The Value of Exploration: Advice for New Student Employees</span></h4><br><p><span>Reflecting on his path, Kaleb emphasizes the importance of experiential breadth. “Don’t be afraid to try everything,” he advises. For him, sampling a variety of roles and duties was key to developing a holistic understanding of the field and, more importantly, to discovering what truly resonated within.</span></p><br><p><span>This willingness to engage with different aspects of student employment not only built functional skills but also cultivated confidence. By resisting the urge to specialize prematurely or restrict himself to familiar boundaries, Kaleb gained a clearer sense of his abilities, preferences, and goals. Knowledge of diverse operational tasks provided the flexibility and resilience that are crucial in the ever-evolving world of post-graduate employment.</span></p><br><h4><span>The Role of Networking in Professional Growth</span></h4><br><p><span>Looking back, Kaleb recognizes that the connections he made throughout his undergraduate career were instrumental in shaping his future. “This impacted my future by introducing me to people… as well as just opening up what I like to do,” he reflects. These relationships not only fostered opportunities but also offered platforms for feedback, encouragement, and inspiration.</span></p><br><p><span>Through these professional and personal bonds, Kaleb found a supportive environment where his interests could thrive. The collegiate setting functioned as a microcosm of the broader professional world, where collaboration, trust, and goodwill can unlock doors previously unknown.</span></p><br><h4><span>Combining Passions: Sports and Visual Arts</span></h4><br><p><span>A defining feature of Kaleb’s story is the successful intersection of athletic enthusiasm and artistic aspiration. A self-described lifelong sports fan, Kaleb’s education in cinematic arts provided the technical foundation and creative lens through which he could reinterpret and document athletic events.</span></p><br><p><span>By merging an abiding love of sports with an academic focus in visual arts, Kaleb forged a unique niche that satisfied both personal passion and professional ambition. The experience of working live athletic broadcasts gave him invaluable insight into storytelling, camera operation, and live production—all skills transferable far beyond UMBC.</span></p><br><h4><span>Shaping the Vision for the Future</span></h4><br><p><span>As graduation approaches, Kaleb reflects positively on his journey, “helping me figure out what I like to do and just giving me an avenue to continue to do what I like once I graduate.” The clarity gained from years of exploration and involvement has paved a way forward—one rooted in creativity, teamwork, and the electric atmosphere of live sports.</span></p><br><p><span>His sights set on continuing in the realm where sports and the visual arts intersect, Kaleb is well-prepared to leverage the experience, skills, and network he has cultivated during his university years.</span></p><br><p><span>---</span></p><br><h3><span>Lessons for Students: How to Maximize Your College Experience</span></h3><br><p><span>Kaleb’s journey, though personal, contains universal truths and actionable lessons for students everywhere. Whether you’re just starting out or looking to reinvigorate your academic journey, the following themes from Kaleb’s narrative provide a roadmap for maximizing the value of your college years.</span></p><br><h4><span>Embrace Uncertainty as Opportunity</span></h4><br><p><span>It’s natural to feel unsure about your long-term goals. Rather than succumbing to anxiety, use this period of uncertainty as an opportunity to explore different interests and roles. Embracing the unknown can unlock avenues of growth that rigid plans often overlook.</span></p><br><h4><span>Say “Yes” to New Experiences</span></h4><br><p><span>Growth flourishes in unfamiliar terrain. Volunteering for new duties, joining campus organizations, or simply striking up a conversation with a stranger at an event can all lead to transformative experiences. The willingness to step outside your comfort zone—like Kaleb did by joining the basketball team and later the broadcasting crew—can reveal hidden talents and passions.</span></p><br><h4><span>Prioritize Connection and Community</span></h4><br><p><span>Building relationships is as crucial as academic achievement. Mentors, peers, and staff can offer guidance, support, and real-world opportunities that textbooks cannot provide. Being known within your campus community opens doors and fosters belonging.</span></p><br><h4><span>Seek Hands-On Learning</span></h4><br><p><span>Classroom knowledge is invaluable, but experience is the crucible in which skills are honed. Whenever possible, seek out internships, jobs, or volunteer roles that allow you to apply theoretical knowledge to real-world challenges. The practical learning Kaleb gained via live broadcasts provided a foundation of technical expertise and confidence.</span></p><br><h4><span>Integrate Your Interests</span></h4><br><p><span>Don’t be afraid to combine passions—even those that seem unrelated. Whether it’s art and athletics, science and communication, or any other pairing, the intersection is often where innovation and fulfillment thrive. Kaleb’s merging of visual arts and sports is a testament to the creative potential of cross-disciplinary engagement.</span></p><br><h4><span>Reflect and Adjust</span></h4><br><p><span>Throughout your journey, take time to reflect on your experiences. What tasks do you enjoy most? Where do you feel most energized? Honest self-assessment allows you to adjust your trajectory and continue moving toward roles that fit your evolving sense of purpose.</span></p><br><p><span>---</span></p><br><h3><span>A Blueprint for Success: Student Engagement in Action</span></h3><br><p><span>To ground these lessons, let’s examine in more detail how Kaleb implemented them during his time at UMBC, providing a blueprint any student can adapt to their own context.</span></p><br><h4><span>Early Involvement: Finding Your Footing</span></h4><br><p><span>Arriving on campus, Kaleb didn’t immediately wait for the perfect opportunity; he sought out ways to get involved. Playing as a practice player for the women’s basketball team placed him in close contact with student athletes, coaches, and administrators. This early involvement was less about resume-building and more about finding a sense of place within a large university setting.</span></p><br><h4><span>The Ripple Effect of Participation</span></h4><br><p><span>By participating actively, Kaleb didn’t just receive assignments; he created them. Transitioning from player to manager, he voluntarily took on additional roles and challenges. Each new role brought him new contacts, skills, and credibility—eventually leading to one of his greatest experiences: working the Steph Curry event.</span></p><br><h4><span>Shadowing and Learning on the Job</span></h4><br><p><span>Not content to simply coast on established roles, Kaleb took initiative within the broadcasting department. Rather than assuming he had to know everything from day one, he chose to shadow experienced team members. Watching, asking questions, and learning the ropes prepared him for direct involvement in camera operation and live production.</span></p><br><p><span>This cycle of observation, participation, and feedback echoes best practices for any emerging professional. Humility in learning, combined with confidence in trying, is a recipe for growth.</span></p><br><h4><span>Adapting to New Challenges</span></h4><br><p><span>The broadcast environment is a fast-paced, high-stakes setting. Stepping behind the camera during soccer season demanded quick thinking, technical knowledge, and composure under pressure. Kaleb embraced these challenges as opportunities to sharpen his abilities. This adaptability is not only useful in sports broadcasting—it’s essential in any rapidly-changing industry.</span></p><br><h4><span>Giving Back: Advice to the Next Generation</span></h4><br><p><span>Kaleb’s journey came full circle when he began offering advice to incoming student employees. Encouraging others to “try everything,” he highlights the reciprocal nature of university life: you receive as you give, and the knowledge you accumulate is only truly valuable when shared.</span></p><br><p><span>---</span></p><br><h3><span>Long-Term Impact: How Campus Experience Shapes Career Trajectory</span></h3><br><p><span>Reflecting on the impact of his college years, Kaleb identifies two main outcomes: clarity of passion and an expanded professional network. These benefits, subtle at first, compound over time, shaping the direction and velocity of post-graduate life.</span></p><br><h4><span>Discovering What You Love</span></h4><br><p><span>The patchwork of jobs, internships, and volunteer stints that defined Kaleb’s college experience weren’t random—they represented a process of iterative discovery. Each role tested assumptions and clarified ambitions. By graduation, the pattern was clear: roles that merged creativity (visual arts) with the camaraderie and excitement of sports brought him the greatest satisfaction.</span></p><br><h4><span>Building Professional Relationships</span></h4><br><p><span>While technical skills may open doors, it is often relationships that keep them open. The mentors, colleagues, and friends Kaleb met through the women’s basketball team and broadcasting services continue to be sources of advice, support, and opportunity.</span></p><br><h4><span>Preparing for a Future Beyond College</span></h4><br><p><span>Kaleb’s narrative is ultimately one of preparation, self-awareness, and hope. The skills, experiences, and relationships built during his years at UMBC are tools he will carry into the professional world. The confidence gained from shaking Steph Curry’s hand, operating cameras during high-pressure moments, and leading by example have armed him with both competence and resilience.</span></p><br><p><span>---</span></p><br><h3><span>Conclusion: Embracing the Journey</span></h3><br><p><span>Kaleb Graham’s story reminds us that college is more than a collection of classes—it’s a vibrant laboratory for personal and professional growth. Through intentional involvement, a willingness to try and fail, and the cultivation of meaningful connections, students can chart their own unique paths, prepared to thrive in whatever fields await them.</span></p><br><p><span>Whether you’re an aspiring professional, a current student, or considering new ways to engage with your environment, the lessons from Kaleb’s journey—openness, commitment, and courage—offer a guiding light. Every handshake, every event, every shadowing opportunity is a step toward clarity, competence, and purpose. Embrace the unknown, build your community, and discover where your passions and talents intersect. The future, as Kaleb demonstrates, is shaped one bold step at a time.</span></p><br><h3><span>Shout-Out!</span></h3><p><span>Kaleb will be graduating in May 2025 from UMBC, with a BA in Visual Arts. </span><span>Congratulations Kaleb!</span></p><br><p><a href="https://youtu.be/yScaSHG7vQU?feature=shared" rel="nofollow external" class="bo"><span>Watch his complete video here!</span></a></p><br><p><span>The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.</span></p><div><span><br></span></div></span></div>
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  <Summary>Kaleb Graham shares how working with UMBC sports broadcasting helped him discover his passion and build connections for a future in sports media.         Finding Direction Through Experience:...</Summary>
  <Website>https://www.youtube.com/watch?v=yScaSHG7vQU</Website>
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