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<News hasArchived="true" page="4" pageCount="4" pageSize="10" timestamp="Sun, 19 Apr 2026 23:07:09 -0400" url="https://dev.my.umbc.edu/groups/doit/posts.xml?page=4&amp;tag=security">
  <NewsItem contentIssues="true" id="38221" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/38221">
    <Title>Phishing Scam Alert - Subject: IT Service Help Desk</Title>
    <Tagline>UMBC would never ask "users are to verify there accounts."</Tagline>
    <Body>
      <![CDATA[
          <div class="html-content"><p>A new phishing scam is threatening to deactivate email accounts. This email is not from UMBC. <strong>Do not click this link.</strong></p><p><br></p><p>Here's what's being received:</p><p><br></p><p>"This E-mail is sent by the HelpDesk Expert for IT Support system for Mailbox notification and update purposes. We are conducting an email sweep upgrade due to our new login home page that is coming up soon for your better and faster server. So we are removing all unused email and registration of all active Student/Staff mail account to enable the University create new logins for our 2013/2014 students and staff. So all users are to verify there accounts.</p>
          <p><br></p>
          <p><strong>CLICK HERE:</strong> To go to verification page and follow the instructions on the popup page</p>
          <p><br></p>
          <p>IMPORTANT NOTICE: ACCOUNT OWNER THAT REFUSES TO VERIFY/UPGRADE HIS/HER ACCOUNT WILL LEADS TO YOUR ACCOUNT DE-ACTIVATION WITHIN 48 HOURS PRIOR TO THE URGENT THAT CONTAINED IN THIS SHEET.</p>
          <p><br></p>
          <p>Copyright@2013 Help-desk Technical Support Centre."</p><p><br></p><p><br></p><p><strong>Again: Do Not Click The Link. If you already did, please change your password immediately.</strong></p></div>
      ]]>
    </Body>
    <Summary>A new phishing scam is threatening to deactivate email accounts. This email is not from UMBC. Do not click this link.     Here's what's being received:     "This E-mail is sent by the HelpDesk...</Summary>
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    <Tag>phishing</Tag>
    <Tag>security</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Mon, 11 Nov 2013 12:48:18 -0500</PostedAt>
    <EditAt>Fri, 25 Mar 2016 11:47:31 -0400</EditAt>
  </NewsItem>
  <NewsItem contentIssues="true" id="36838" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/36838">
    <Title>Phishing Scam Alert: Fake Blackboard Notifications</Title>
    <Tagline>Blackboard email notifications do not require you to sign in</Tagline>
    <Body>
      <![CDATA[
          <div class="html-content"><p>A new phishing scam is attempting to fool people into providing personal information by claiming that there is a Blackboard notification waiting for them, and provides a link for logging into Blackboard. <strong>Do not click this link.</strong></p><p>Blackboard email notifications <strong>do not require you to sign in to Blackboard to read them</strong>, the information is provided in the email itself.  Always visit <a href="http://my.umbc.edu">http://my.umbc.edu</a> directly to log into Blackboard or by typing it in the address bar, or using your own bookmarks/favorites.</p><p>Here is an example of the phishing email to watch out for:</p><blockquote><p>Good Morning,</p><p>Your school has posted an important information regarding a course for you.</p><p>You are required to immediately sign in to Blackboard Learn.</p><p><span><span>Click here to sign in to Blackboard Learn</span></span></p><p>Thank you.</p><p>Blackboard Learn Notifications.</p></blockquote><p>Here is another example:</p><blockquote><p>Good Morning,</p><p>An important course form has been posted to you on the Blackboard Learn System.</p><p><span><span>Click here to confirm the form</span></span></p><p>Thank you.</p><p>Blackboard Learn Notifications.</p></blockquote></div>
      ]]>
    </Body>
    <Summary>A new phishing scam is attempting to fool people into providing personal information by claiming that there is a Blackboard notification waiting for them, and provides a link for logging into...</Summary>
    <Website>https://wiki.umbc.edu/display/faq/Blackboard</Website>
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    <Tag>blackboard</Tag>
    <Tag>phishing</Tag>
    <Tag>security</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Thu, 10 Oct 2013 14:09:44 -0400</PostedAt>
    <EditAt>Fri, 25 Mar 2016 11:48:04 -0400</EditAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="13849" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/13849">
  <Title>All Students Required to Create Account Security Questions by May 22</Title>
  <Body>
    <![CDATA[
    <div class="html-content">To facilitate self service, all students will be required to create security questions only they can answer by Tuesday, May 22, so they can access their account and reset their own password. A notice will appear to all students without security questions starting on April 19.
    
    Typically, more than half of DoIT’s weekly Request Tracker (RT) tickets involve a manual password reset by three full time staff members at the Technology Support Center (TSC). Most of these tickets are from students without security questions. As a result, TSC staff can ONLY reset someone’s password with verbal confirmation of secure data in real time, which is often preceded by several “phone tag” voice mail messages to schedule an appointment to do so. Since DoIT resolved more than 23,000 tickets last year (37 percent within a day or less), improving user self-service should increase our capacity to help resolve more complex issues.
    
    To create your own security questions, visit the following Frequently Asked Question (FAQ):
    
    How do I create my security questions to reset a forgotten password?
    <a href="https://wiki.umbc.edu/x/hIAc">https://wiki.umbc.edu/x/hIAc</a>
    
    If you have any questions or need help, please submit an RT Ticket or contact the Technology Support Center (TSC) at 410.455.3838.</div>
]]>
  </Body>
  <Summary>To facilitate self service, all students will be required to create security questions only they can answer by Tuesday, May 22, so they can access their account and reset their own password. A...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/04/all_students_re.html</Website>
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  <Tag>general</Tag>
  <Tag>password</Tag>
  <Tag>security</Tag>
  <Tag>umbc</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <PostedAt>Tue, 17 Apr 2012 13:07:14 -0400</PostedAt>
  <EditAt>Tue, 17 Apr 2012 13:07:14 -0400</EditAt>
</NewsItem>
  <NewsItem contentIssues="false" id="8593" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/8593">
  <Title>Phishing Attacks: How to Spot Fake Emails</Title>
  <Body>
    <![CDATA[
    <div class="html-content">Phishing emails often pretend to be from your bank, credit card company, eBay or PayPal. However, you also get legitimate messages from these companies, so how do you tell the real ones from the fakes? Real emails often contain your name and may start “Dear John Smith”, but phishers don’t know you, so fakes have something general like “Dear customer”. If an email isn’t addressed specifically to you, you should suspect it is a fake.
    
    Many phishing emails talk about technical problems that require you to click a link and enter your account details. Banks, eBay, PayPal, and so on, never lose your details and they don’t need to ask you for them. The links in phishing emails point to fake websites with wrong addresses, so check the status bar when the mouse hovers over a link or the URL in Internet Explorer’s address bar if you do actually find yourself on a phishing site. It is best not to click links in emails because fake addresses can be disguised.
    
    Phishers’ response to advice not to click links in emails is to provide a bogus telephone number and ask people to ring the bank instead. An automated response asks you for your account details, which they then use to relieve you of your cash. Another common attribute of phishing scams is poor English – if an email is badly
    written it is probably a fake.
    
    The best way to avoid being caught out by phishing scams is never to click links in emails relating to sites that might hold sensitive information about you, such as credit card details. If you get a message supposedly from your bank, eBay or PayPal about a problem, just start Internet Explorer and type the usual address into your web browser. Log on and you will soon see if there really is a problem or not.
    
    If you are in doubt about an email’s legitimacy or think you have inadvertently given away your personal details, contact your bank or the company immediately via contacts on their official websites.</div>
]]>
  </Body>
  <Summary>Phishing emails often pretend to be from your bank, credit card company, eBay or PayPal. However, you also get legitimate messages from these companies, so how do you tell the real ones from the...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/09/phishing_attack.html</Website>
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  <Tag>email</Tag>
  <Tag>rt</Tag>
  <Tag>security</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <PostedAt>Mon, 12 Sep 2011 18:15:17 -0400</PostedAt>
  <EditAt>Mon, 12 Sep 2011 18:15:17 -0400</EditAt>
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