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  <NewsItem contentIssues="false" id="11182" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/11182">
  <Title>SP2012 Blackboard Drop-in Sessions</Title>
  <Body>
    <![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester
    
    The following drop in sessions will be held in Engineering 025. A DoIT staff member will be available to work one-on-one with with users who show up during the designated times. Please note that this is not a formal Blackboard training class.  Users may show up or leave at any point during these sessions.
    
    Additional dates and times may be added as demand warrants.</div>
]]>
  </Body>
  <Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester  The following drop in sessions will be held in Engineering 025. A DoIT staff member...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/sp2012_blackboa.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>hybrid</Tag>
  <Tag>teaching-and-learning</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <Sponsor>Division of Information Technology</Sponsor>
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  <PostedAt>Mon, 09 Jan 2012 13:31:22 -0500</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="11044" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/11044">
  <Title>SP2012 Bb Courses Auto Created and Enrolled</Title>
  <Body>
    <![CDATA[
    <div class="html-content">Following yesterday's <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">announcement</a> of a new "<a href="http://library.blackboard.com/ref/df5b20ed-ce8d-4428-a595-a0091b23dda3/Content/_admin_server_backup/backup_snap_about_snapshot_tool.htm" rel="nofollow external" class="bo">snapshot</a>" data synchronization process between SA and Blackboard, DoIT reports that a Bb course shell has been auto created and enrolled for all Spring 2012 courses in the Schedule of Classes. As previously <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">announced</a>, all Bb course shell enrollments are being updated daily at 9 a.m., pending further development and testing of the new process.
    
    <strong>Reminder</strong>: All Bb course shells are unavailable (to students) until the instructor of record <a href="https://wiki.umbc.edu/x/VoAc" rel="nofollow external" class="bo">makes the course available</a>. 
    
    If you have questions or concerns not addressed by this update, please consult the specific <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">Blackboard Help</a> section of the <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">IT support FAQs</a> or submit a Request Tracker (RT) ticket via the <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">myUMBC Help menu</a> or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
    
    Sincerely,
    
    John Fritz
    Asst. VP, Instructional Technology &amp; New Media
    UMBC Div. of Information Technology (DoIT)</div>
]]>
  </Body>
  <Summary>Following yesterday's announcement of a new "snapshot" data synchronization process between SA and Blackboard, DoIT reports that a Bb course shell has been auto created and enrolled for all Spring...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/sp2012_bb_cours.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>general</Tag>
  <Tag>news</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <Sponsor>Division of Information Technology</Sponsor>
  <PawCount>3</PawCount>
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  <CommentsAllowed>false</CommentsAllowed>
  <PostedAt>Thu, 29 Dec 2011 09:12:59 -0500</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="11038" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/11038">
    <Title>WT2012 Bb Courses Enrolled Daily at 9 a.m., For Now</Title>
    <Body>
      <![CDATA[
          <div class="html-content">To resolve <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/doit_reports_is.html" rel="nofollow external" class="bo">reported issues</a> with Winter and Spring 2012 Blackboard courses, DoIT has successfully tested Blackboard's "<a href="http://library.blackboard.com/ref/df5b20ed-ce8d-4428-a595-a0091b23dda3/Content/_admin_server_backup/backup_snap_about_snapshot_tool.htm" rel="nofollow external" class="bo">snapshot</a>" process for automatically creating and enrolling all UMBC Bb courses based on updates to the Student Administration (SA) system. As a result, all Winter 2012 Bb course enrollments have been updated today, and will continue to be updated at 9 a.m.</div>
      ]]>
    </Body>
    <Summary>To resolve reported issues with Winter and Spring 2012 Blackboard courses, DoIT has successfully tested Blackboard's "snapshot" process for automatically creating and enrolling all UMBC Bb courses...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Tag>news</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Wed, 28 Dec 2011 09:42:44 -0500</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="11030" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/11030">
    <Title>DoIT Reports Issues Creating WT &amp; SP 2012 Bb Courses</Title>
    <Body>
      <![CDATA[
          <div class="html-content">While the campus Blackboard server was <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_lear.html" rel="nofollow external" class="bo">successfully upgraded</a> on Friday, December 23, DoIT has encountered issues with the planned auto-creation of Winter and Spring 2012 Bb course shells. We are still investigating the issue, but as of today here is a status update:</div>
      ]]>
    </Body>
    <Summary>While the campus Blackboard server was successfully upgraded on Friday, December 23, DoIT has encountered issues with the planned auto-creation of Winter and Spring 2012 Bb course shells. We are...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/doit_reports_is.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Tag>news</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Mon, 26 Dec 2011 20:07:43 -0500</PostedAt>
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  <NewsItem contentIssues="false" id="11015" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/11015">
    <Title>Blackboard Learn 9.1 SP 6 Upgrade Completed</Title>
    <Body>
      <![CDATA[
          <div class="html-content">The <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/10/1222_bb_upgrade_1.html" rel="nofollow external" class="bo">scheduled upgrade</a> for the Blackboard Learn 9.1 system was completed at approximately 2:30 pm on Friday, Dec. 23, and the system was made available to the campus community at that time.
          
          We thank you for your patience during this scheduled downtime.</div>
      ]]>
    </Body>
    <Summary>The scheduled upgrade for the Blackboard Learn 9.1 system was completed at approximately 2:30 pm on Friday, Dec. 23, and the system was made available to the campus community at that time.  We...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_lear.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Tag>hybrid</Tag>
    <Tag>teaching-and-learning</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <PostedAt>Fri, 23 Dec 2011 14:22:13 -0500</PostedAt>
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  <NewsItem contentIssues="false" id="10903" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/10903">
  <Title>Blackboard Acknowledges Delay in Processing of Safe...</Title>
  <Body>
    <![CDATA[
    <div class="html-content">Full Title: Blackboard Acknowledges Delay in Processing of Safe Assign Reports<strong>UPDATE:</strong> Blackboard <a href="http://www.umbc.edu/blogs/oit-news/SA3.pdf" rel="nofollow external" class="bo">released a final support bulletin</a> on Friday, December 23, regarding the performance of Safe Assign.   They report that all of the backlogged papers have been processed and that processing times are back to normal (24-48 hours).  If instructors have papers without SA reports generated in 48 hours, it is possible that the papers are corrupted, and Blackboard suggests that they should now resubmit those papers.
    ----------------------
    
    
    <strong>UPDATE: </strong> Blackboard <a href="http://www.umbc.edu/blogs/oit-news/Bbsupport2.pdf" rel="nofollow external" class="bo">released an updated support bulletin</a> on Monday, December 19, regarding the performance of Safe Assign.  Though new submissions are on the decline, there is still a significant delay in processing papers, and faculty should expect reports within 3-5 days. As previously announced, they request that papers not be resubmitted unless they have verified that an error with them has occurred.
    ----------------------
    
    On Wednesday, December 14, <a href="http://www.umbc.edu/blogs/oit-news/Blackboard%20Support%20Bulletin%20-%20SA.pdf" rel="nofollow external" class="bo">Blackboard released a support bulletin</a> that provided an update on the Safe Assign paper processing delay that has happened over the past several weeks.  They confirmed that there is still a global backlog of papers waiting to be processed, and that reports will take 3-5 days to generate.   They reiterate that the worst thing instructors or students can do is to resubmit a paper, as that will move the paper to the back of the processing queue.  If you have papers that have not received Originality Reports within 5 days of their submission date, please submit an<a href="https://my.umbc.edu/help" rel="nofollow external" class="bo"> RT ticket </a>and include your name, the Bb course, the specific assignment, and the paper ID.
    
    Thank you for your patience.</div>
]]>
  </Body>
  <Summary>Full Title: Blackboard Acknowledges Delay in Processing of Safe Assign ReportsUPDATE: Blackboard released a final support bulletin on Friday, December 23, regarding the performance of Safe Assign....</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_ackn.html</Website>
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  <Tag>blackboard</Tag>
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  <Tag>known-issues</Tag>
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  <PostedAt>Thu, 15 Dec 2011 15:26:01 -0500</PostedAt>
  <EditAt>Thu, 15 Dec 2011 15:26:01 -0500</EditAt>
</NewsItem>
  <NewsItem contentIssues="false" id="10669" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/10669">
    <Title>UMBC Blackboard Update: WT2012</Title>
    <Body>
      <![CDATA[
          <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the <a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>. You  can also contact the Technology Support Center (formerly the Help Desk) at 410.455.3838 or submit an RT (Request Tracker) ticket via the <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">myUMBC Help menu</a> or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
          
          <strong>HEADLINES</strong>
          
          1. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/reminder_to_fa2.html" rel="nofollow external" class="bo">Reminder to FA2011 Faculty to Download Bb Gradebook, Bb Upgrade on 12/22</a>
          2. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_coll.html" rel="nofollow external" class="bo">Blackboard Collaborate Replacing Wimba</a>
          3. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/11/course_redesign.html" rel="nofollow external" class="bo">Course Redesign/ Hybrid Course Redesign Workshop, 1/20</a>
          4. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/11/fyi_educause_mi_3.html" rel="nofollow external" class="bo">FYI: EDUCAUSE Mid-Atlantic Regional Conference 1/11 – 1/13</a>
          5. <a href="http://www.umbc.edu/blogs/digitalstories/2011/10/umbc_digital_storytelling_work.html" rel="nofollow external" class="bo">FYI: 1/18 - 1/20 Digital Storytelling Workshop</a></div>
      ]]>
    </Body>
    <Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/umbc_blackboard_10.html</Website>
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    <PostedAt>Mon, 05 Dec 2011 05:43:09 -0500</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="10625" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/10625">
  <Title>Blackboard Collaborate Replacing Wimba</Title>
  <Body>
    <![CDATA[
    <div class="html-content">As <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/10/1222_bb_upgrade_1.html" rel="nofollow external" class="bo">previously announced </a>in October, DoIT will be installing <a href="http://www.blackboard.com/platforms/collaborate/overview.aspx" rel="nofollow external" class="bo">Blackboard Collaborate 11</a> during the Bb upgrade window starting on December 22 at 10 pm. <a href="http://www.blackboard.com/platforms/collaborate/overview.aspx" rel="nofollow external" class="bo">Bb Collaborate 11</a> is the new web-based conferencing system following Bb's acquisition of Wimba and Elluminate in Summer 2010. It allows faculty to incorporate live, multi-way audio and video, a basic whiteboard with mark-up, application and desktop sharing and other tools for interactivity. A <a href="http://try.bbcollaborate.com/trial/register.go" rel="nofollow external" class="bo">free 30-day trial of Collaborate 11</a> is available to any faculty member wishing to preview it, by signing up at <a href="http://try.bbcollaborate.com/trial/register.go" rel="nofollow external" class="bo">http://try.bbcollaborate.com/trial/register.go</a>. DoIT staff will introduce Bb Collaborate 11 during drop-in sessions in ENGR 025 from 12 - 1 pm on January 4, 6, 9, and 16. Further training sessions will be planned prior to the start of the Spring 2012 semester.</div>
]]>
  </Body>
  <Summary>As previously announced in October, DoIT will be installing Blackboard Collaborate 11 during the Bb upgrade window starting on December 22 at 10 pm. Bb Collaborate 11 is the new web-based...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_coll.html</Website>
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  <PostedAt>Fri, 02 Dec 2011 13:13:31 -0500</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="10621" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/10621">
  <Title>Reminder to FA2011 Faculty to Download Bb Gradebook,...</Title>
  <Body>
    <![CDATA[
    <div class="html-content">Full Title: Reminder to FA2011 Faculty to Download Bb Gradebook,  Bb Upgrade on 12/22As <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/10/1222_bb_upgrade_1.html" rel="nofollow external" class="bo">previously announced</a>, DoIT will be upgrading the Blackboard (Bb) production system on Thursday, December 22 starting at 10 pm. Though final grades are not due until January 4, all FA2011 faculty are encouraged to <a href="https://wiki.umbc.edu/x/b4B1AQ" rel="nofollow external" class="bo">back up their Bb gradebook by downloading it to Excel</a>, before the upgrade starts.  This is just a precautionary step as no problems are anticipated with the upgrade.  DoIT staff will be available in ENGR 025 from 12- 1 pm on Dec. 13, 14, 20 and 21 to provide assistance, should faculty have questions about downloading their grades.
    
    Bb course shells for Winter and Spring 2012 courses will be auto-created on Monday, December 26.  Prior to that date, faculty can develop content using older course sites, and then use the <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=24477807" rel="nofollow external" class="bo">export</a>/ <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=22708253" rel="nofollow external" class="bo">import</a> process to move that content once the new shells are auto-created.  However, given the start of Winter Session on January 3, DoIT will manually create Winter 2012 shells <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/newcoursereq.html" rel="nofollow external" class="bo">upon request</a>, with the understanding that faculty who do so need to use a <a href="https://wiki.umbc.edu/pages/viewpage.action?pageId=23658609" rel="nofollow external" class="bo">published work around </a>if they encounter the broken links problem the upgrade is meant to resolve.
    
    This upgrade is necessary in order to fix a growing number of <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/known_issue_bla_1.html" rel="nofollow external" class="bo">web browser incompatibilities</a>, and a <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/09/known_issue_stu_1.html" rel="nofollow external" class="bo">known issue of broken links </a>occurring in an imported course.  There is no longer a convenient window of time when upgrades can occur during the academic year, but we have reviewed this decision with an informal advisory group of <a href="http://www.umbc.edu/oit/newmedia/blackboard/stats/coursesbydiscipline-Allcourses/" rel="nofollow external" class="bo">active Bb instructors in several disciplines</a>, as well as the Faculty Senate’s Computer Policy Committee at its 9/16/11 and 10/7/11 meetings. We appreciate your patience and understanding as we work to improve the campus’ use of Blackboard.</div>
]]>
  </Body>
  <Summary>Full Title: Reminder to FA2011 Faculty to Download Bb Gradebook,  Bb Upgrade on 12/22As previously announced, DoIT will be upgrading the Blackboard (Bb) production system on Thursday, December 22...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/reminder_to_fa2.html</Website>
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  <PostedAt>Thu, 01 Dec 2011 13:28:52 -0500</PostedAt>
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  <NewsItem contentIssues="false" id="10570" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/10570">
    <Title>Course Redesign/ Hybrid Course Redesign Workshop, 1/20</Title>
    <Body>
      <![CDATA[
          <div class="html-content"><a href="http://umbc.edu/doit" rel="nofollow external" class="bo">DoIT</a> and the <a href="http://umbc.edu/fdc" rel="nofollow external" class="bo">Faculty Development Center</a> will be offering the Course Redesign/ Hybrid Course Redesign Workshop on January 20, 2012 from 10:00 am to 3:00 pm in ENGR 023. In the morning session participants will learn the principles of good course design, including designing assignments and assessments that help students achieve the goals for their learning. In the afternoon session faculty will apply the principles of good course design from the morning session to planning a hybrid course (part-online, part face-to-face).  This workshop is open to all full or part time UMBC faculty.  To register, please go to <a href="http://my.umbc.edu/groups/training/events/9435" rel="nofollow external" class="bo">this event</a> on the <a href="http://my.umbc.edu/groups/training" rel="nofollow external" class="bo">myUMBC Training</a> site.
          
          The workshop will also help meet the <a href="http://my.umbc.edu/groups/doit-hybrid/documents/720" rel="nofollow external" class="bo">requirements </a>for a one-time course-redesign stipend through the Alternate Delivery program (ADP), which is sponsored by both the <a href="http://umbc.edu/provost" rel="nofollow external" class="bo">Office of the Provost</a>, and the Office of Summer, Winter and Special Programs (<a href="http://umbc.edu/summer" rel="nofollow external" class="bo">OSWSP</a>).</div>
      ]]>
    </Body>
    <Summary>DoIT and the Faculty Development Center will be offering the Course Redesign/ Hybrid Course Redesign Workshop on January 20, 2012 from 10:00 am to 3:00 pm in ENGR 023. In the morning session...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/11/course_redesign.html</Website>
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    <PostedAt>Wed, 30 Nov 2011 13:03:01 -0500</PostedAt>
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