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  <NewsItem contentIssues="false" id="8037" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/8037">
  <Title>Known Issue: Blackboard Supported Browsers</Title>
  <Body>
    <![CDATA[
    <div class="html-content">DoIT staff have received a number of reports from faculty and students regarding incompatibilities between Blackboard and some of the newer versions of web browsers. Examples include the gradecenter not loading completely, documents not being accessible, and quiz links not working. As previously reported, the version of Blackboard we run (Bb Learn 9.1 SP 2) is fixed, whereas web browsers are not. The workaround for this known issue is to use one of the officially supported browsers.
    
    To view a list of ALL supported browsers please read our faq on 	<a href="https://wiki.umbc.edu/x/RgdQ">https://wiki.umbc.edu/x/RgdQ</a></div>
]]>
  </Body>
  <Summary>DoIT staff have received a number of reports from faculty and students regarding incompatibilities between Blackboard and some of the newer versions of web browsers. Examples include the...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/08/known_issue_bla_1.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>known-issues</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <Sponsor>Division of Information Technology</Sponsor>
  <PawCount>5</PawCount>
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  <CommentsAllowed>false</CommentsAllowed>
  <PostedAt>Tue, 23 Aug 2011 20:28:13 -0400</PostedAt>
  <EditAt>Tue, 23 Aug 2011 20:28:13 -0400</EditAt>
</NewsItem>
  <NewsItem contentIssues="false" id="8032" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/8032">
  <Title>Blackboard Weekly Maintenance Schedule Reminder</Title>
  <Body>
    <![CDATA[
    <div class="html-content">This is just a friendly reminder to the UMBC campus community of the <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">Blackboard weekly maintenance schedule window </a>from Friday 10 pm to Saturday 1 am.  Although this maintenance window is not always utilized, DoIT Staff will now be regularly implementing server updates on the last Friday of each month, starting with August 26, 2011. Reminder notices about the downtime will be posted several days in advance.  Blackboard instructors should take note of the weekly maintenance window, and as a general rule, refrain from assigning any work that is due on Blackboard during this time.  Similarly students should understand that Blackboard may be unavailable each week from Friday 10 pm  - Saturday 1 am.
    
    We apologize for any inconvenience and appreciate your patience as we maintain these critical systems.</div>
]]>
  </Body>
  <Summary>This is just a friendly reminder to the UMBC campus community of the Blackboard weekly maintenance schedule window from Friday 10 pm to Saturday 1 am.  Although this maintenance window is not...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>teaching-and-learning</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <Sponsor>Division of Information Technology</Sponsor>
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  <PostedAt>Tue, 23 Aug 2011 13:35:35 -0400</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="7995" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7995">
    <Title>UPDATE:  FYI: Bb Courses Older Than FA2005 Will Be...</Title>
    <Body>
      <![CDATA[
          <div class="html-content">Full Title: UPDATE:  FYI: Bb Courses Older Than FA2005 Will Be Deleted 8/25UPDATE:  DoIT has pushed back the date to remove Bb courses older than FA2005 by one day, to Friday, August, 26 at 3 pm.
          
          -----
          
          In accordance with the <a href="http://www.umbc.edu/blogs/oit-news/archives/2009/05/faculty_senate.html" rel="nofollow external" class="bo">Blackboard Course Retention Policy</a>, all Blackboard courses older than Fall 2005 will be deleted. DoIT has scheduled this removal for Thursday, August 25, 2011 at 3 p.m. No downtime will be required.
          
          Instructors are encouraged to <a href="http://ondemand.blackboard.com/r91/movies/bb91_grade_center_working_offline.htm" rel="nofollow external" class="bo">download and keep a copy of the Grade Center</a> for any affected courses. Instructors may also <a href="https://wiki.umbc.edu/x/FIBaAQ" rel="nofollow external" class="bo">archive an entire course</a>, and keep a local copy for their records. Be aware though that only DoIT system administrators can "restore" an archived course on the UMBC Blackboard production server.</div>
      ]]>
    </Body>
    <Summary>Full Title: UPDATE:  FYI: Bb Courses Older Than FA2005 Will Be Deleted 8/25UPDATE:  DoIT has pushed back the date to remove Bb courses older than FA2005 by one day, to Friday, August, 26 at 3 pm....</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/08/fyi_bb_courses_2.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>teaching-and-learning</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
    <PawCount>1</PawCount>
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    <CommentsAllowed>false</CommentsAllowed>
    <PostedAt>Sun, 21 Aug 2011 12:33:04 -0400</PostedAt>
    <EditAt>Sun, 21 Aug 2011 12:33:04 -0400</EditAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="7791" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7791">
  <Title>FA2011 Blackboard Drop-in Sessions</Title>
  <Body>
    <![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the fall semester<p>
    
    The following <strong>one hour</strong> drop in sessions will be held in Engineering 025.  DoIT staff members will be available to work one-on-one with with users who show up during the designated times.</p><p>
    
    Additional dates and times may be added as demand warrants.</p></div>
]]>
  </Body>
  <Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the fall semester   The following one hour drop in sessions will be held in Engineering 025.  DoIT staff...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/08/fa2011_blackboa.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>general</Tag>
  <Tag>teaching-and-learning</Tag>
  <Tag>training</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
  <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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  <Sponsor>Division of Information Technology</Sponsor>
  <PawCount>1</PawCount>
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  <CommentsAllowed>false</CommentsAllowed>
  <PostedAt>Mon, 01 Aug 2011 14:15:46 -0400</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="7805" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7805">
    <Title>DoIT IT Support Changes - Help Desk &amp; AV Moving</Title>
    <Body>
      <![CDATA[
          <div class="html-content">Starting this summer, there will be a number of significant changes occurring in the way DoIT provides support to the campus community. The driver for this change is the new Retriever Learning Center (RLC) that will be opening in the Library this fall. The RLC will have a significant technology component and will provide 24-hour space for students. As part of this DoIT is making significant changes to our Helpdesk and establishing a student-focused unit named the Technology Support Center adjacent to the RLC. 
          
          This is one of the most exciting and important initiatives for students that has occurred on campus. So, to support the RLC, DoIT will be making the following changes.</div>
      ]]>
    </Body>
    <Summary>Starting this summer, there will be a number of significant changes occurring in the way DoIT provides support to the campus community. The driver for this change is the new Retriever Learning...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/07/doit_it_support.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>classroom-technology</Tag>
    <Tag>email</Tag>
    <Tag>general</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Sun, 31 Jul 2011 17:57:51 -0400</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="7757" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7757">
    <Title>Wimba Classroom Upgrade from 10 pm 8/6 to 7 am 8/7</Title>
    <Body>
      <![CDATA[
          <div class="html-content">Blackboard Collaborate has announced that UMBC's Wimba Classroom will be upgraded to version 6.1.4 during an extended maintenance window from Saturday, August 6 at 10:00 PM to Sunday, August 7 at 7:00 AM.  The maintenance release will address server-side enhancements of Wimba Classroom.  During this time, services, including live sessions and recordings, will not be available.
          
          Thank you for your patience during this upgrade.</div>
      ]]>
    </Body>
    <Summary>Blackboard Collaborate has announced that UMBC's Wimba Classroom will be upgraded to version 6.1.4 during an extended maintenance window from Saturday, August 6 at 10:00 PM to Sunday, August 7 at...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/07/wimba_classroom_1.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Tag>hybrid</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Fri, 29 Jul 2011 12:30:13 -0400</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="7744" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7744">
  <Title>Blackboard Down for Maintenance from 10 pm Fri. 8/5...</Title>
  <Body>
    <![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/5 to 1 am Sat. 8/6The UMBC Blackboard server will be down for three hours of maintenance from 10 pm Friday, Aug. 5 to 1 am Saturday, Aug. 6. DoIT staff will be performing MS Windows Server maintenance and updates during this time.
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
  </Body>
  <Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/5 to 1 am Sat. 8/6The UMBC Blackboard server will be down for three hours of maintenance from 10 pm Friday, Aug. 5 to 1 am Saturday,...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/07/blackboard_down_21.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>general</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
  <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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  <PostedAt>Fri, 29 Jul 2011 12:15:28 -0400</PostedAt>
  <EditAt>Fri, 29 Jul 2011 12:15:28 -0400</EditAt>
</NewsItem>
  <NewsItem contentIssues="false" id="7594" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7594">
    <Title>FA2011 Bb Course Shells Created on 7/11</Title>
    <Body>
      <![CDATA[
          <div class="html-content">Bb course shells for FA 2011 were created on July 11, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there was an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a> listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update multiple times daily.
          
          If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved.
          
          Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/newcoursereq.html" rel="nofollow external" class="bo">new course request</a>.
          
          As a reminder, all <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/procedures.php" rel="nofollow external" class="bo">Bb course shells are initially unavailable</a> to students until the <a href="https://wiki.umbc.edu/x/VoAc" rel="nofollow external" class="bo">instructor makes it available</a>.</div>
      ]]>
    </Body>
    <Summary>Bb course shells for FA 2011 were created on July 11, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the UMBC...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/07/fa2011_bb_cours.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Tag>teaching-and-learning</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <PostedAt>Mon, 18 Jul 2011 11:12:13 -0400</PostedAt>
    <EditAt>Mon, 18 Jul 2011 11:12:13 -0400</EditAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="7475" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7475">
  <Title>Blackboard Down for Maintenance from 10 pm Fri. 7/8...</Title>
  <Body>
    <![CDATA[
    <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 7/8 to 1 am Sat. 7/9The UMBC Blackboard server will be down for three hours of maintenance from 10 pm Friday, July 8 to 1 am Saturday, July 9. DoIT staff will be performing MS Windows Server maintenance and updates during this time.
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
  </Body>
  <Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 7/8 to 1 am Sat. 7/9The UMBC Blackboard server will be down for three hours of maintenance from 10 pm Friday, July 8 to 1 am Saturday,...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/07/blackboard_down_20.html</Website>
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  <Tag>blackboard</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
  <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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  <PostedAt>Fri, 08 Jul 2011 08:18:32 -0400</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="7237" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7237">
    <Title>Known Issue: Bb Course Auto Enrollment (RESOLVED)</Title>
    <Body>
      <![CDATA[
          <div class="html-content">The auto enrollment script that takes students who are officially enrolled in SA and places them into the corresponding Blackboard course shell stopped working on Monday, June 6.  It was restarted as of 9 am Thursday, June 9.
          
          Typically the Blackboard servers receive students enrollment data from the SA system multiple times daily; in this instance the data feeds were no longer being sent from SA to Blackboard. DoIT staff are working to identify the cause of this error.
          
          We apologize for the inconvenience and are working to ensure that it does not occur in the future.</div>
      ]]>
    </Body>
    <Summary>The auto enrollment script that takes students who are officially enrolled in SA and places them into the corresponding Blackboard course shell stopped working on Monday, June 6.  It was restarted...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/06/known_issue_bb_2.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>known-issues</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <PostedAt>Thu, 09 Jun 2011 12:21:36 -0400</PostedAt>
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