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  <NewsItem contentIssues="false" id="7234" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7234">
    <Title>Known Issue: Blackboard Connection Issues (RESOLVED)</Title>
    <Body>
      <![CDATA[
          <div class="html-content">One of the Blackboard file servers went down at approximately 11:50 am  on Wednesday, June 8 due to a power outage related storage failure.  DoIT staff became aware of this when users reported that they were unable to log in to Blackboard.  The storage issue was corrected and full service was restored at 12:55 pm.
          
          Thank you for your patience during this time.</div>
      ]]>
    </Body>
    <Summary>One of the Blackboard file servers went down at approximately 11:50 am  on Wednesday, June 8 due to a power outage related storage failure.  DoIT staff became aware of this when users reported...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/06/known_issue_bla.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>known-issues</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Thu, 09 Jun 2011 11:56:32 -0400</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="7068" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7068">
  <Title>SU 2011 Blackboard Drop-in Sessions</Title>
  <Body>
    <![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the summer sessions.<p>
    
    The following <strong>one hour</strong> drop in sessions will be held in Engineering 025.  DoIT staff members will be available to work one-on-one with with users who show up during the designated times.</p><p>
    
    Additional dates and times may be added as demand warrants.</p></div>
]]>
  </Body>
  <Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the summer sessions.   The following one hour drop in sessions will be held in Engineering 025.  DoIT...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/05/su_2011_blackbo.html</Website>
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  <Tag>blackboard</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <PostedAt>Wed, 25 May 2011 10:23:00 -0400</PostedAt>
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  <NewsItem contentIssues="false" id="7045" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/7045">
  <Title>Blackboard Down for Maintenance from 10 am to 1 pm Fri. 5/27</Title>
  <Body>
    <![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down for three hours of maintenance starting this Friday, May 27, at 10 am.  DoIT staff will be performing MS Windows Server maintenance and updates during this time.
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
  </Body>
  <Summary>The UMBC Blackboard server will be down for three hours of maintenance starting this Friday, May 27, at 10 am.  DoIT staff will be performing MS Windows Server maintenance and updates during this...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/05/blackboard_down_19.html</Website>
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  <Tag>blackboard</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <PostedAt>Mon, 23 May 2011 11:42:14 -0400</PostedAt>
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  <NewsItem contentIssues="false" id="6682" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/6682">
    <Title>End of LO Building Block in Bb (Blogs/ Wikis/ Journals)</Title>
    <Body>
      <![CDATA[
          <div class="html-content">As of SU2011 DoIT is discontinuing the use of the Learning Objects (LO) building block in Blackboard, including the 3rd party Campus Pack blogs, wikis and journals.  Blackboard includes similar tools as components in the Learn 9.1 release, and they have been available for instructors to use since the <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/04/major_blackboar.html" rel="nofollow external" class="bo">major upgrade </a>in May 2010.  Having two different tools (one native to Bb and one from a 3rd party vendor) to accomplish the same thing has been a source of frustration to instructors.  DoIT staff recommend that instructors who wish to keep a record of any of the Campus Pack blogs, wikis or journals from their courses, <a href="http://screencast.com/t/XrMZs8e4MD" rel="nofollow external" class="bo">export them as html files</a> prior to May 26, 2011.  After that date, these items will no longer be accessible in your old Bb courses.
          
          DoIT staff thanks you for your patience during this transition period.</div>
      ]]>
    </Body>
    <Summary>As of SU2011 DoIT is discontinuing the use of the Learning Objects (LO) building block in Blackboard, including the 3rd party Campus Pack blogs, wikis and journals.  Blackboard includes similar...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_lo_build.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>teaching-and-learning</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Fri, 29 Apr 2011 14:27:46 -0400</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="6686" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/6686">
  <Title>UMBC Blackboard Update: SU2011</Title>
  <Body>
    <![CDATA[
    <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the Blackboard Help tab inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help">http://www.umbc.edu/blackboard/help</a>. You can also contact the DoIT Help Desk at 410.455.3838, ENGR Room 020, or submit an RT ticket via the myUMBC Help menu or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
    
    HEADLINES
    
    1. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/su2011_bb_cours.html" rel="nofollow external" class="bo">Summer Course Shells Created on 4/19</a>
    2. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_247_supp.html" rel="nofollow external" class="bo">End of 24/7 Bb Support for Students / DoIT Help Desk Moving to RLC</a>
    3. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_lo_build.html" rel="nofollow external" class="bo">End of LO Building Block (Blogs/ Wikis/ Journals)</a>
    4. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/hybrid_course_r_2.html" rel="nofollow external" class="bo">Hybrid Faculty Workshop June 9</a>
    5. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/fa2011_lab_lect.html" rel="nofollow external" class="bo">Call for Software for Lecture Halls/ Lab Images</a> &amp; <a href="https://spaces.umbc.edu/display/ENGRLabs/ENGR+Computer+Lab+Scheduling+Guidelines" rel="nofollow external" class="bo">Preliminary Lab Reservations</a>
    6. <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/04/fyi_bb_courses_2.html" rel="nofollow external" class="bo">Bb Courses Older than Fall 2005 Will Be Deleted August 25</a></div>
]]>
  </Body>
  <Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/umbc_blackboard_7.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>general</Tag>
  <Tag>hybrid</Tag>
  <Tag>software</Tag>
  <Tag>teaching-and-learning</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <PostedAt>Fri, 29 Apr 2011 14:12:49 -0400</PostedAt>
  <EditAt>Fri, 29 Apr 2011 14:12:49 -0400</EditAt>
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  <NewsItem contentIssues="false" id="6681" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/6681">
    <Title>End of 24/7 Bb Support for Students/ DoIT Help Desk...</Title>
    <Body>
      <![CDATA[
          <div class="html-content">Full Title: End of 24/7 Bb Support for Students/ DoIT Help Desk moving to RLCOn May 26, DoIT will no longer outsource student support of Blackboard. Instead, like faculty and staff, all students will now contact the <a href="http://www.umbc.edu/doit/" rel="nofollow external" class="bo">DoIT Help Desk</a> by calling 410.455.3838. As a reminder, the <a href="https://wiki.umbc.edu/display/doit/Hours+of+Operation" rel="nofollow external" class="bo">DoIT Help Desk hours</a> are 8 a.m. to 10:30 p.m. (Mon-Fri), 9 a.m. to 5 p.m. (Sat.) and Noon-5 p.m. (Sun.). Before, during and after these hours, everyone is encouraged to 1) consult the Blackboard Help tab inside Bb or directly at <a href="http://www.umbc.edu/blackboard/help">www.umbc.edu/blackboard/help</a>, or 2) submit an RT (“Request Tracker”) ticket via the myUMBC Help menu or directly at <a href="http://rt.umbc.edu">http://rt.umbc.edu</a>. Also, DoIT has found that customers who can supply a “<a href="https://wiki.umbc.edu/display/doit/Enhance+Problem+Description+with+Screen+Captures+or+Screencasts" rel="nofollow external" class="bo">screen capture</a>” of a software problem help us resolve the issue more efficiently or effectively.</div>
      ]]>
    </Body>
    <Summary>Full Title: End of 24/7 Bb Support for Students/ DoIT Help Desk moving to RLCOn May 26, DoIT will no longer outsource student support of Blackboard. Instead, like faculty and staff, all students...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/end_of_247_supp.html</Website>
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    <Tag>teaching-and-learning</Tag>
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    <Sponsor>Division of Information Technology</Sponsor>
    <PawCount>5</PawCount>
    <CommentCount>0</CommentCount>
    <CommentsAllowed>false</CommentsAllowed>
    <PostedAt>Fri, 29 Apr 2011 13:47:44 -0400</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="6657" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/6657">
    <Title>FYI: Bb Courses Older Than FA2005 Will Be Deleted 8/25</Title>
    <Body>
      <![CDATA[
          <div class="html-content">In accordance with the <a href="http://www.umbc.edu/blogs/oit-news/archives/2009/05/faculty_senate.html" rel="nofollow external" class="bo">Blackboard Course Retention Policy</a>, all Blackboard courses older than Fall 2005 will be deleted. DoIT has scheduled this removal for Thursday, August 25, 2011 at 3 p.m. No downtime will be required.
          
          Instructors are encouraged to <a href="http://ondemand.blackboard.com/r91/movies/bb91_grade_center_working_offline.htm" rel="nofollow external" class="bo">download and keep a copy of the Grade Center</a> for any affected courses. Instructors may also <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/Archive.html" rel="nofollow external" class="bo">archive an entire course</a>, and keep a local copy for their records. Be aware though that only DoIT system administrators can "restore" an archived course on the UMBC Blackboard production server.</div>
      ]]>
    </Body>
    <Summary>In accordance with the Blackboard Course Retention Policy, all Blackboard courses older than Fall 2005 will be deleted. DoIT has scheduled this removal for Thursday, August 25, 2011 at 3 p.m. No...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/fyi_bb_courses_2.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>teaching-and-learning</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <PostedAt>Thu, 28 Apr 2011 12:33:04 -0400</PostedAt>
    <EditAt>Thu, 28 Apr 2011 12:33:04 -0400</EditAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="6655" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/6655">
    <Title>Hybrid Course Redesign Workshop,  June 9, 2011</Title>
    <Body>
      <![CDATA[
          <div class="html-content">DoIT and the <a href="http://www.umbc.edu/fdc/" rel="nofollow external" class="bo">Faculty Development Center </a>will be offering the Hybrid Course Redesign Workshop on June 9, from 8:30 am to 3:30 pm in ENG 023. Participants will learn the principles of good course design and apply them to a traditional, face-to-face (F2F) course that could be delivered as a hybrid (part-online, part F2F) course.  Using hybrid delivery to demonstrate best practices of hybrid teaching, this workshop is open to any UMBC instructor considering teaching a hybrid course in any semester.  To register, please go to <a href="http://my.umbc.edu/groups/training/events/6678" rel="nofollow external" class="bo">this event</a> on the myUMBC <a href="http://my.umbc.edu/groups/training/events" rel="nofollow external" class="bo">Training site</a>.
          
          The workshop will also help meet the <a href="http://www.umbc.edu/oit/hybrid/requirements/" rel="nofollow external" class="bo">requirements</a> for a one-time course-redesign stipend through the Alternate Deliver program (ADP), which is sponsored by both the <a href="http://umbc.edu/provost" rel="nofollow external" class="bo">Office of the Provost</a>, and the Office of Summer, Winter and Special Programs (<a href="http://www.umbc.edu/summer/" rel="nofollow external" class="bo">OSWSP</a>).</div>
      ]]>
    </Body>
    <Summary>DoIT and the Faculty Development Center will be offering the Hybrid Course Redesign Workshop on June 9, from 8:30 am to 3:30 pm in ENG 023. Participants will learn the principles of good course...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/hybrid_course_r_2.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>hybrid</Tag>
    <Tag>teaching-and-learning</Tag>
    <Tag>training</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Thu, 28 Apr 2011 11:37:02 -0400</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="6624" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/6624">
    <Title>Blackboard Down for Maintenance from 10 pm Fri. 4/29...</Title>
    <Body>
      <![CDATA[
          <div class="html-content">Full Title: Blackboard Down for Maintenance from 10 pm Fri. 4/29 to 1 am Sat. 4/30The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2007/09/weekly_blackboa.html" rel="nofollow external" class="bo">scheduled maintenance</a> starting this <strong>Friday, April 29</strong>, at 10 pm. DoIT staff will be applying MS Windows updates, and a patch provided by Blackboard to fix the known issue of viewing past archives in journals.
          
          Thank you for your patience during this time.</div>
      ]]>
    </Body>
    <Summary>Full Title: Blackboard Down for Maintenance from 10 pm Fri. 4/29 to 1 am Sat. 4/30The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, April 29,...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/blackboard_down_18.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
    <PawCount>1</PawCount>
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    <PostedAt>Tue, 26 Apr 2011 21:22:27 -0400</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="6586" important="false" status="posted" url="https://dev.my.umbc.edu/groups/doit/posts/6586">
    <Title>SU2011 Bb Course Shells Created on 4/19</Title>
    <Body>
      <![CDATA[
          <div class="html-content">Bb course shells for SU 2011 were created on April 19, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">UMBC Schedule of Classes (SOC)</a>, provided that there was an <a href="http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe_1.html" rel="nofollow external" class="bo">instructor of record</a> listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update multiple times daily.
          
          If you are an instructor, and your name is not associated with the course you are teaching in the <a href="http://www.umbc.edu/registrar/schedule/index.html" rel="nofollow external" class="bo">SOC</a>, please see your departmental scheduling coordinator to get that issue resolved.
          
          Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/newcoursereq.html" rel="nofollow external" class="bo">new course request</a>.
          
          As a reminder, all <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/procedures.php" rel="nofollow external" class="bo">Bb course shells are initially unavailable</a> to students until the <a href="http://www.umbc.edu/oit/newmedia/blackboard/help/MakeAvail.htm" rel="nofollow external" class="bo">instructor makes it available</a>.</div>
      ]]>
    </Body>
    <Summary>Bb course shells for SU 2011 were created on April 19, and will continue to be updated daily. Bb shells were created for all courses (designated as lecture, lab, or discussion) listed in the UMBC...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/04/su2011_bb_cours.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>teaching-and-learning</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <PostedAt>Tue, 19 Apr 2011 21:08:04 -0400</PostedAt>
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</News>
