Full Title: Blackboard Down for Maintenance from 10 pm Fri. 9/10 to 1 am Sat. 9/11The UMBC Blackboard server will be down for three hours of maintenance starting this Friday, September 10, at 10 pm. This maintenance is required in order to fix an error that occurs during the submission of quizzes and surveys. DoIT has worked with Blackboard over the past week to determine the cause of this error. Earlier this week DoIT was provided a resolution which has been installed and tested on the Bb test server. Unfortunately this resolution will cause the following known issue to occur: any attached file with either a semicolon (;) or a pound sign (#) in the filename will result in an error when a user tries to access the file. The workaround for this issue is to avoid using those characters when naming files. We appreciate your patience and apologize for any inconvenience that this down time may cause. ]]>

Full Title: Blackboard Down for Maintenance from 10 pm Fri. 9/10 to 1 am Sat. 9/11The UMBC Blackboard server will be down for three hours of maintenance starting this Friday, September 10, at 10...

http://www.umbc.edu/blogs/oit-news/archives/2010/09/blackboard_down_14.html https://dev.my.umbc.edu/api/v0/pixel/news/2433/guest@my.umbc.edu/439ba42d2e0dbb3d6c7bbc2719343a76/api/pixel blackboard Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Wed, 08 Sep 2010 15:34:52 -0400 Yesterday, DoIT began receiving reports from instructors that their course menus were obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which identified the source of the problem (a missing or corrupt icon image, perhaps a result following the Service Pack 2 upgrade last Friday night during the scheduled maintenance window), and implemented the solution this morning. To clarify, DoIT always tests Blackboard upgrades, service packs and hot fixes before implementing in production. We did not see this issue on our Bb test environment, and do not know why the issue manifested itself yesterday (four days after the SP2 implementation). We are working with Blackboard to confirm the cause of the missing image file, but for now the issue appears to be resolved. ]]>

Yesterday, DoIT began receiving reports from instructors that their course menus were obscured when they used the Firefox web browser (see example at right). We worked with Blackboard, which...

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As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...

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As announced earlier this month, all FA2010 Blackboard courses were auto-created on July 15. Since then, DoIT has auto-created new Blackboard course shells every day, whenever a new course with a...

http://www.umbc.edu/blogs/oit-news/archives/2010/08/how_new_employe.html https://dev.my.umbc.edu/api/v0/pixel/news/2298/guest@my.umbc.edu/d8a4a72927681e427b193b51e8934878/api/pixel blackboard Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Thu, 26 Aug 2010 16:11:47 -0400 Starting today, the Division of Information Technology (DoIT) is directing faculty to the DoIT Help Desk to resolve basic (tier 1) Blackboard issues or escalate to DoIT's Instructional Technology & New Media group. Presidium Learning will continue to support basic (tier 1) student Blackboard issues, excluding DoIT's auto-enrollment and auto-course creation processes, which are unique to UMBC. Generally speaking, tier 1 IT support refers to basic but frequent end user support (e.g., forgotten passwords), tier 2 refers to less frequent but more advanced application support (e.g., how to export/import a course or use the grade center), and tier 3 refers to a handful of back end, but high impact system administration issues (e.g., server is down). ]]>

Starting today, the Division of Information Technology (DoIT) is directing faculty to the DoIT Help Desk to resolve basic (tier 1) Blackboard issues or escalate to DoIT's Instructional Technology...

http://www.umbc.edu/blogs/oit-news/archives/2010/08/doit_announces_2.html https://dev.my.umbc.edu/api/v0/pixel/news/2232/guest@my.umbc.edu/1643e201baefa2a2b47b12168a79887e/api/pixel blackboard general news teaching-and-learning Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 23 Aug 2010 15:47:43 -0400 Tue, 24 Aug 2010 10:47:43 -0400 Early after the Blackboard 9.1 upgrade at the end of May, DoIT received a few anecdotal reports of slowness in the new version of Blackboard. While we've not been able to consistently replicate these issues for further analysis, we have been in frequent contact with Blackboard, which has inspected our system and found nothing out of the ordinary. ]]>

Early after the Blackboard 9.1 upgrade at the end of May, DoIT received a few anecdotal reports of slowness in the new version of Blackboard. While we've not been able to consistently replicate...

http://www.umbc.edu/blogs/oit-news/archives/2010/08/anecdotal_repor.html https://dev.my.umbc.edu/api/v0/pixel/news/2233/guest@my.umbc.edu/74b38de79104e2119af443ea7a08f716/api/pixel blackboard news teaching-and-learning Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Mon, 23 Aug 2010 14:51:09 -0400 With the start of the semester just around the corner, many faculty members are in the midst of getting their Bb courses ready to go for the first day of classes. Here are the top 5 tips that everyone needs to know about Bb 9.1. ]]>

With the start of the semester just around the corner, many faculty members are in the midst of getting their Bb courses ready to go for the first day of classes. Here are the top 5 tips that...

http://www.umbc.edu/blogs/oit-news/archives/2010/08/top_5_start_of.html https://dev.my.umbc.edu/api/v0/pixel/news/2213/guest@my.umbc.edu/6abd3cbf150f1fdf0cdf20d0268bd480/api/pixel blackboard Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Sun, 22 Aug 2010 22:19:05 -0400 Full Title: Blackboard Upgraded to Bb Learn 9.1; New Features and Known IssuesUMBC’s Blackboard Learning Management System was upgraded to Bb Learn 9.1 over Memorial Weekend. Approximately 300 faculty members successfully used this new system to teach their courses throughout summer, taking advantage of the many new features available. These enhancements include the accessibility of the Control Panel, the new Course homepage, the Course Files feature, and drag and drop ability. Highlights of these new features, as well as some of the known issues are detailed below. ]]>

Full Title: Blackboard Upgraded to Bb Learn 9.1; New Features and Known IssuesUMBC’s Blackboard Learning Management System was upgraded to Bb Learn 9.1 over Memorial Weekend. Approximately 300...

http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_upgr.html https://dev.my.umbc.edu/api/v0/pixel/news/2212/guest@my.umbc.edu/e3b495f743b030f9c1d74a4941a2060c/api/pixel blackboard known-issues teaching-and-learning Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 0 0 false Sun, 22 Aug 2010 20:12:56 -0400 Full Title: Fall Bb Course Shells Created on 7/15; Daily Updates ContinueBb course shells for FA2010 were created on July 15, and continue to be automatically updated daily. As announced in April, the course creation process has undergone a change. Bb shells were created for all courses listed in the UMBC Schedule of Classes (SOC), provided that there was an instructor of record listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update multiple times daily. ]]>

Full Title: Fall Bb Course Shells Created on 7/15; Daily Updates ContinueBb course shells for FA2010 were created on July 15, and continue to be automatically updated daily. As announced in...

http://www.umbc.edu/blogs/oit-news/archives/2010/08/fall_bb_course.html https://dev.my.umbc.edu/api/v0/pixel/news/2211/guest@my.umbc.edu/5a432e1ba993726c2bad981b3c3e544b/api/pixel blackboard Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Sun, 22 Aug 2010 19:53:11 -0400 Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/13 to 1 am Sat. 8/14The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, August 13, at 10 p.m. myUMBC will also be down during the weekend of August 14 and 15. During this time the campus community will still be able to access Blackboard at http://blackboard.umbc.edu or http://www.umbc.edu/blackboard. ]]>

Full Title: Blackboard Down for Maintenance from 10 pm Fri. 8/13 to 1 am Sat. 8/14The UMBC Blackboard server will be down for three hours of scheduled maintenance starting this Friday, August 13,...

http://www.umbc.edu/blogs/oit-news/archives/2010/08/blackboard_down_12.html https://dev.my.umbc.edu/api/v0/pixel/news/2104/guest@my.umbc.edu/62b5577210e05eca5c9940de2c66fef4/api/pixel blackboard Division of Information Technology (DoIT) https://dev.my.umbc.edu/groups/doit https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/original.JPG?1727453227 https://assets1-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxlarge.png?1727453227 https://assets3-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xlarge.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/large.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/medium.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/small.png?1727453227 https://assets2-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xsmall.png?1727453227 https://assets4-dev.my.umbc.edu/system/shared/avatars/groups/000/000/021/d27760c5de12c74b73faec8d0e631acf/xxsmall.png?1727453227 Division of Information Technology 1 0 false Mon, 09 Aug 2010 18:32:35 -0400