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01-07-2019 RT upgrade issue

Please note that there was a database error for RT messages at 12:21pm today. Within 20 minutes the tech team identified and fixed the issue. The tickets were still created however the...

January 7, 2019 · 12:57 PM

IMPORTANT

01-05-2019 RT (Request Tracker) NOW available

DoIT staff (Ray Soellner, Toren Smith, Ed Rude, and Tim Champ) led by Jeremy Gude and Paul Riddle have completed the migration of RT to the Cloud (AWS). This upgrade/migration will address...

January 5, 2019 · 5:00 PM

01-05-2019 Downtime for Request Tracker (RT)

For several months DoIT staff have been working diligently on a project to transition RT to a hosted environment (Cloud) in Amazon Web Services (AWS). The goal is to address volume related...

December 19, 2018 · 1:08 PM

Graduate Assistantship Forms Transitioning to DocuSign!

Digital Workflow Offers Expanded Functionality

The Graduate School has been using DocuSign as their e-signature and digital workflow platform, replacing many of their paper forms with electronic forms that can be submitted, signed, processed...

December 10, 2018 · 10:41 AM

UMBC Graduate School Makes Strides In Efficient Outreach

E-signatures Continue To Produce New Business Solutions

The Graduate School at UMBC takes pride in providing opportunities for student success. Through collaboration with prestigious faculty and research with groundbreaking partner institutions,...

December 6, 2018 · 9:55 AM

Digital Workflows Integrate Procedure And Technology

AOP Provides New Opportunities For Business Efficiency

UMBC’s Office of Academic Opportunities Programs (AOP) is dedicated to providing assistance, resources, and support to students who have traditionally been underrepresented in higher education in...

December 5, 2018 · 9:46 AM

Hilltop Institute Relentlessly Pursues Efficient Workflow

Employs DocuSign as a Versatile Tool

The Hilltop Institute at UMBC conducts health services research on behalf of government agencies, foundations, and nonprofit organizations at the national, state, and local level. For the state of...

November 19, 2018 · 10:10 AM

10-30-2018 9pm Scheduled Downtime for RT

DoIT's Unix Infrastructure group will need to take the RT system down to perform some necessary hardware maintenance. Downtime is expected to minimal, 1 hour or less. Please contact me if you...

October 30, 2018 · 5:49 AM

Campus Card and Mail Services Embraces Efficient Office Tech

How the DCARD Uses DocuSign to Cut Departmental Red Tape

Most businesses and institutions once had a foundation made up entirely of paper processes that tied every memo, report, paycheck, and signature into an elegantly elaborate, if incomprehensibly...

October 29, 2018 · 10:59 AM

P-Card Workflow Now Utilizing Digital Signatures

UMBC Procures Even More Strategic Sources of Efficiency

The UMBC Purchasing Card Program, part of the State of Maryland’s p-card program, allows departments to make small purchases (less than $5,000) quickly and easily. Although the adoption of this...

October 24, 2018 · 9:49 AM

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