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RT went live on February 23, 2009 for a small number of departments to track trouble tickets via a web based solution. Today, at 10:24am, RT registered ticket #700,000 and it was not a trouble...

May 31, 2016 · 3:52 PM

Microsoft Office and Box Now Offer Real Time Collaboration

Faculty, staff, and students have new productivity features

Thumbnail Image is from Box Blogpost In June 2015, DoIT announced Microsoft Office was now available to the entire UMBC campus. Now, Microsoft Office and Box have deeper integrations with each...

March 22, 2016 · 12:39 PM

Raley, Kelly Named Employees of Quarter

1st non-exempt, exempt EOQ recipients from same dept.

DoIT would like to recognize our own Pamela Raley and Ed Kelly for receiving the Employee of the Quarter (EOQ) award. The EOQ program recognizes the outstanding qualities and contributions of...

February 24, 2016 · 1:03 PM

Meet the DoIT Staff Serving on the Professional Staff Senate

What the PSS is and what role each member serves as

The Professional Staff Senate (PSS) represents the interests and concerns of the exempt staff at UMBC. The PSS certifies elections of members to committees as provided in the Plan of Organization...

November 2, 2015 · 7:34 AM

How DoIT & OGC Upgraded an 8 Year Old Website

Brand new website features BOX integration and RT support

Brian Thompson, Assistant Dean of the Graduate School and an affiliate member of the Office of the General Counsel (OGC), had a problem. The 8 year old OGC website just wasn't doing its job of...

August 3, 2015 · 10:21 AM

DoIT Student Intern Published in Educause Review

Please join me in congratulating Laura Lefavor on her recent article published in Educause Review Online called Beyond the IT Help Desk. EDUCAUSE® is a nonprofit association and the foremost...

January 21, 2015 · 12:25 PM

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