Informal DoIT Drop-Ins to Focus on Web-based Technologies

Fri, 06 Dec 2013 14:31:11 -0500

Starting in January and subject to user demand, as well as support staff capacity, DoIT is going to experiment with offering regular, informal Drop-In consulting sessions that focus on one of the many web-based tools we support. Examples include the following:

Blackboard

Box.com

Collaborate

Google (Calendar, Drive, Gmail)

FAQs

RT (Request Tracker)

Sites (web-based publishing)

Given variation in user needs and scheduling, the Drop-In format will be as follows:

1. Orientation(5 minutes): A quick overview of what the tool does. If all you want is a demo, come early.

2. Recommendations (10 minutes): 1-2 tips based on our observations from providing support for RT tickets and FAQs, as well identification of effective practices & practitioners.

3. Q & A (40 minutes): This is your time. What do you want to know? What's a problem you'd like to solve or a new opportunity you'd like to explore?

Since the DoIT Drop-Ins are focused on web-based technologies, you can Bring Your Own Device (BYOD), or you can use our Google Chromebooks or computer lab machine. One exception: The Box sync application will not work on a Chromebook. However, most drop-ins will be offered in the Technology Support Center (TSC) that has a supply of 15-20 Chromebooks for hands-on exploration. Other locations will include Engineering 025 or 023.

All currently scheduled DoIT Drop-Ins can be found at doit.umbc.edu/events.