Kimmie Herritt shares her journey at UMBC Division of Information Technology (DoIT), balancing work, studies, and fun, while gaining skills and preparing for a career at PWC.

Navigating College Life and Career Growth: Lessons from a Student’s Journey in Information Systems

Kimmie’s academic journey is rooted in her pursuit of a Bachelor of Science in Information Systems. This field, which sits at the intersection of technology and business, is increasingly vital in today’s digital world. But Kimmie didn’t stop at her major; she leveraged her time at UMBC to expand her skill set and interests.

Recognizing the value of a multidisciplinary approach, Kimmie completed a certificate in User Experience (UX) Web and Mobile Design. This credential not only complements her technical knowledge but also equips her with the tools to design intuitive and user-friendly digital products—a skill highly sought after in the tech industry.

In addition, she pursued a minor in Management and Entrepreneurship. This combination of technical, design, and business acumen positions her as a versatile candidate ready to tackle complex challenges in the workforce.

Gaining Real-World Experience: Working at DoIT

While academic achievements are crucial, real-world experience is equally important. Kimmie’s role at DoIT as a student desktop support specialist provided her with hands-on experience that textbooks alone can’t offer.

Kimmie describes her time at DoIT as “super fun,” thanks in large part to the vibrant office culture. The team is a melting pot of students from various majors—computer engineering, computer science, business technology administration, and information systems. This is a rich environment where knowledge is shared, and humor is never in short supply.

A positive workplace culture can make all the difference in a student job. Kimmie credits her boss, Courtney Burkett, and her co-workers for creating an atmosphere where everyone feels welcome and valued. The camaraderie extends beyond work tasks, with desks filled and laughter echoing through the office as they share stories, watch funny videos, and discuss coursework.

Kimmie’s responsibilities at DoIT included troubleshooting a variety of technical issues—re-imaging computers, fixing printer problems, and managing software updates. These tasks not only honed her technical skills but also taught her the importance of patience, problem-solving, and clear communication.

Building Bonds Beyond the Office

Work isn’t just about tasks and responsibilities; it’s also about building relationships. One of Kimmie’s fondest memories is the team’s tradition of food gatherings. Each spring, the group ventures out to an unlimited sushi restaurant—a ritual that has become a highlight of their time together.

These outings are more than just meals; they’re opportunities to bond, share laughs, and create lasting memories. The playful competition to see how long the receipt can get is a testament to the team’s spirit and sense of fun. Such traditions help foster a sense of belonging and make the workplace feel like a second home.

Advice for New Student Employees: Embrace the Experience

Drawing from her own journey, Kimmie offers valuable advice to new DoIT employees—and, by extension, to any student stepping into a new role.

1. Be Outgoing and Open to Learning: Kimmie emphasizes the importance of being outgoing and willing to engage with everyone in the office. Building relationships with co-workers, regardless of their age or background, can lead to unexpected friendships and learning opportunities.
2. Connect with Full-Time Staff: She also encourages new employees to interact with full-time staff. These individuals often have a wealth of experience and insights to share, and forming connections with them can open doors to mentorship and professional growth.
3. Embrace New Skills: Every job is a chance to learn something new. Whether it’s mastering a technical process or developing soft skills like communication and teamwork, being proactive about learning can set you apart and prepare you for future challenges.
4. Balancing Work, Academics, and Life: As a last-semester senior, Kimmie found herself with a lighter course load—just three classes—which allowed her to dedicate more time to her job at DoIT. This balance between academics and work is a common challenge for many students, but Kimmie’s experience shows that it’s possible to thrive in both areas with the right approach.

Looking Ahead: Preparing for Life After Graduation

As graduation approaches, many students face the daunting question: What’s next? Kimmie’s plans offer a blueprint for how to transition from college to career while staying true to personal passions. Kimmie has secured a position at PWC in Philadelphia as a Digital Assurance and Transparency Associate. This role will allow her to apply the skills she’s developed in information systems, user experience, and management in a professional setting. Her experience at DoIT has played a role in preparing her for this next step. Student jobs and internships provide not only technical skills but also the confidence and adaptability needed to succeed in the workforce.

Every student’s journey is unique, shaped by the choices they make and the opportunities they seize. Kimmie Herritt’s experience at UMBC is a shining example of how to make the most of your time in college—by pursuing academic excellence, gaining real-world experience, building meaningful relationships, and preparing for a fulfilling future.

As you navigate your own path, remember that college is more than just a stepping stone to a career. It’s a time to discover who you are, what you’re passionate about, and how you want to make your mark on the world. Embrace the journey, seek out new experiences, and don’t be afraid to chart your own course. The lessons you learn and the memories you make will stay with you long after graduation.

Shout-Out!

Kimmie will be graduating in May 2025 from UMBC, with a BS in Information Systems. Congratulations Kimmie!

Watch her complete video here!

The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.

Kyle Taylor shares his experience assisting college basketball broadcasts at UMBC, highlighting connections made and advice for new media studio employees.

The journey through college is often marked by new experiences, evolving passions, and the search for personal and professional growth. For many students, balancing academics with real-world opportunities can be a transformative experience. In this article, we dive into the story of Kyle Taylor, a senior majoring in Media and Communication Studies at UMBC, whose work in the New Media Studio has not only enriched his college years but also helped him discover new dimensions to his dreams and ambitions. Through his eyes, we explore the significance of practical experience, the power of connections, and the value of embracing the unknown.

Discovering a Passion: From Basketball Dreams to Media Production

For Kyle, basketball was more than just a sport; it represented a lifelong dream. Like so many young athletes, he once aspired to play collegiate basketball. The thrill of watching college games as a child fueled an ambition that shaped much of his early life. However, as he moved beyond high school and into the world of higher education, Kyle found himself at a crossroads. While he did not end up on the court as a player, his passion for the game persisted.

Embracing New Roles: Behind the Camera

Working at UMBC's New Media Studio in the Division of Information Technology (DoIT) provided Kyle with a new lens—quite literally—on basketball and sports in general. Rather than chasing the ball on the court, he found himself behind the camera, assisting with broadcasts for Division I sports like basketball, lacrosse, and soccer. This new position offered its own kind of excitement and satisfaction.

As Kyle described, being part of the broadcast production team was a "surreal" experience. The chance to contribute to something he had admired as a child—college basketball broadcasts—bridged the gap between his childhood dreams and his collegiate reality. Even if he wasn’t scoring points on the floor, he was still part of the action, enabling him to channel his passion for sports into the realm of media.

The Power of Experience: Learning and Growing in the Media Studio

The New Media Studio at UMBC isn't just a workplace; it's a space for learning and growth. Here, students like Kyle have the chance to hone practical skills that enhance their classroom studies. Working on live broadcasts, managing equipment, and collaborating with a diverse team contribute to a deeper understanding of the media landscape.

These experiences go far beyond technical know-how. They foster problem-solving, quick thinking, and adaptability—traits essential in any fast-paced, creative profession. For Kyle, the studio became a training ground where lessons from the classroom came alive in real-world situations.

The Value of Teamwork

Producing a successful sports broadcast is a team effort that requires coordination, communication, and mutual respect. Kyle's role involved more than operating cameras or editing footage; it meant working closely with others, understanding each person's strengths, and pitching in wherever needed. This spirit of collaboration not only enhanced the final product but also created memorable shared experiences.

In recounting his favorite memories, Kyle emphasized the connections he built while working in the studio. Whether through casual conversations or intense moments during a live broadcast, these relationships enriched his college journey and provided a network of support and friendship.

Navigating College as a Commuter

College can be a challenging time for any student, but commuters face unique obstacles. Without the built-in community that often comes with living on campus, finding one’s place can require extra effort. Kyle’s story reflects this reality. Despite his commuter status, he researched ways to get involved and maximize his college experience.

Joining the New Media Studio granted him access to a hub of activity and creativity. Through his work, he found a sense of belonging and purpose. It’s a testament to the importance of seeking out opportunities beyond the classroom, especially for students who might otherwise feel disconnected from campus life.

Making Meaningful Connections

Kyle credits his work in the media studio with helping him forge "meaningful connections"—not just for professional development, but socially as well. Sharing a passion or responsibility can quickly turn colleagues into friends and mentors. These relationships often last long after graduation, shaping careers and opening unexpected doors.

For Kyle, these connections were particularly valuable as a commuter. Through shared work and common goals, he became part of a larger community, enhancing both his education and his personal life.

Advice for Future Media Studio Employees

1) Embrace the Process and Enjoy the Journey

One of the most valuable lessons Kyle offers to newcomers is simple: have fun with the process. In any job, especially one tied to personal passions, it's easy to get caught up in perfectionism or stress over little details. But Kyle's approach is refreshingly enthusiastic—by enjoying the work, you not only perform better but also grow more as a person.

This advice speaks to the heart of professional development. When students engage authentically and remain receptive to learning, they tend to get the most out of every experience. The process itself becomes a series of discoveries, each mistake and success contributing to long-term growth.

2) The Importance of Networking

Kyle also highlights the value of connecting with faculty and staff at UMBC. In particular, he urges others to reach out and get to know the people around them, both within the media studio and across campus. As he points out, one never truly knows the hidden talents or experiences of colleagues and professors.

Networking isn’t just about advancing your career. It’s about building a support system, opening yourself to new ideas, and discovering opportunities you never anticipated. The willingness to connect can lead to unforeseen collaborations and learning moments.

Shout-Out!

Kyle will be graduating in May 2025 from UMBC, with a BA in Media and Communications Studies. Congratulations Kyle!

Watch his complete video here!

The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.

Indu Ravali Akula shares her enriching experience at UMBC, focusing on accessible design, collaboration, and her future goals in tech and design.

A Journey in Human-Centered Computing: Personal Growth and Professional Development

In the rapidly evolving field of technology, the importance of user-centered solutions has gained unprecedented significance. As technology continues to shape our daily lives, the role of individuals dedicated to making these experiences seamless, meaningful, and accessible is ever more vital. This article explores the inspiring journey of Indu Ravali Akula, a master's student in human-centered computing and a developer within the Division of Information Technology (DoIT) at the University of Maryland, Baltimore County (UMBC). Her experiences illuminate the profound benefits of embracing curiosity, adaptability, and collaboration in both academic pursuits and professional development.

The Role of Human-Centered Computing

Human-centered computing is an interdisciplinary field focused on designing, implementing, and evaluating computational systems with the people who use them in mind. Unlike traditional technological approaches, which may prioritize technical efficiency or innovation for its own sake, human-centered computing puts human needs, behaviors, and experiences at the forefront.

Joining the Division of Information Technology: A Transformative Experience

One of the most rewarding aspects of Indu’s role at DoIT has been working with a diverse group of professionals from various backgrounds and disciplines. This diversity not only exposed her to different perspectives but also taught her the value of collaboration in solving complex problems.

Contributing to Impactful Projects

Throughout her DoIT experience, Indu played an active part in numerous projects focused on enhancing user experience, optimizing internal workflows, and improving form systems. These initiatives weren’t just routine technical upgrades—they were fundamental in creating streamlined processes for multiple communities at UMBC. Witnessing firsthand how her work contributed to positive change gave her a sense of purpose and motivation.

Developing Core Skills

Indu highlights several core skills she cultivated during her time at DoIT:

1. Accessible Design: Learning to create documents and systems that are inclusive and accessible to all users, regardless of their abilities.

2. Simplification of Complex Documentation: Distilling complex information into clear, user-friendly documents, ensuring that essential details are not lost in translation.

3. Collaborative Problem Solving: Working as part of a team to address multifaceted challenges, drawing on the unique strengths of each member.

These skills are not just valuable for her current role—they form a foundation she intends to carry into all future professional endeavors.

Advice for New Students

Based on her journey, Indu offers astute advice for those aspiring to join DoIT or similar organizations:

1. Embrace Curiosity: Don’t hesitate to ask questions. Curiosity is the lifeblood of innovation and improvement.

2. Take Initiative: Stepping forward to take on tasks and challenges accelerates personal and professional growth.

3. Value Supportive Environments: Seek out teams and workplaces where support and encouragement are part of the culture.

Indu emphasizes that being open to learning experiences and actively participating in new initiatives sets the stage for exponential growth.

Looking Ahead: Career Aspirations and Ambitions

After graduation, Indu plans to work in the design or technology industry to build additional experience. Her ultimate ambition is to establish her own branding and design agency—a space where innovative experiences and tools are crafted to solve real-time problems while enhancing user engagement and satisfaction. Her vision is anchored in creating experiences that matter—solutions that not only function well but also improve people's lives in measurable ways. By combining her technical expertise with a keen understanding of user needs, she hopes to leave a lasting legacy in the fields of design and technology.

By embracing curiosity, prioritizing user needs, and surrounding oneself with supportive mentors and colleagues, anyone can transform their educational experiences into a springboard for innovation and positive change. As Indu looks ahead—envisioning a future in branding, design, and user-centered innovation—she represents the transformative impact that thoughtful, empathetic, and engaged technologists can have on the world.

Shout-Out!

Indu will be graduating in May 2025 from UMBC, with an MS in Human Centered Computing. Congratulations Indu!

Watch her complete video here!

The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.

Pratik shares his rewarding experience as a student business intelligence analyst at UMBC, gaining hands-on skills in Tableau, data insights, and project management.

Embarking on a Journey in Business Intelligence: Reflections and Lessons from a Student Analyst

Aspiring professionals often find that their academic journey is most rewarding when paired with practical, real-world experience. This fusion of education and hands-on training not only informs effective career choices but also plants the seeds for lifelong growth and confidence. Pratik Cholkane’s story offers a glimpse into how a master's student’s immersion in business intelligence has shaped his evolving career and personal development. Below, we delve into the nuances of his experience, valuable advice for future students, and the lessons learned that pave the way for a successful career in IT project management and business analysis.

The Academic Foundation

For many students, pursuing a master’s degree signifies more than academic dedication; it's also a conscious step toward professional distinction. Pratik is currently pursuing a Master’s degree in Engineering Management at UMBC, with a specialization in Project Management. His academic path integrates technical expertise with strategic leadership—an in-demand combination in today’s rapidly evolving industries. The program’s rigorous curriculum equips students to effectively manage cross-functional teams, streamline workflows, and drive innovation within technology-driven environments.

Engaging with Business Intelligence at DoIT

Complementing his studies, Pratik joined the Division of Information Technology’s (DoIT’s) Business Services Group as a student business intelligence analyst. The role was more than a line item on his resume; it was a transformative opportunity that brought theoretical knowledge to life. Under the mentorship of leaders like Mr. Kevin Joseph and direct supervision from Miss Jennifer, Pratik was introduced to a spectrum of business intelligence (BI) tools and methodologies while serving actual clients within the university ecosystem.

The primary focus? Delivering insightful business intelligence solutions to various university departments. From designing interactive Tableau dashboards to composing dynamic reports, each task required a blend of technical expertise and communication skills. The dashboards didn’t just present raw data—they provided actionable insights that empowered decision-makers to address challenges, optimize resources, and amplify efficiencies across departments.

Going Beyond the Classroom

Pratik highlights how his experience at DoIT profoundly enhanced his understanding of the business analyst's role. While academic coursework provided the foundational theories and frameworks of data analysis and project management, it was the hands-on, real-world exposure that revealed the critical nuances—collaborating across teams, engaging stakeholders effectively, and transforming complex datasets into compelling, decision-ready narratives.

Crucially, Pratik learned:

1. Understanding the day-to-day realities of a business analyst: Beyond data extraction and visualization, he learned the importance of contextual awareness—grasping the environment in which data-driven decisions are made.
2. Mastering data management and manipulation: Working with real-world datasets, Pratik developed practical skills in cleaning, structuring, and analyzing data—core competencies that form the foundation of effective business intelligence.
3. Converting data into actionable insights: He discovered that the true value of business intelligence lies not in producing reports, but in interpreting them—uncovering trends, identifying anomalies, and surfacing strategic opportunities that inform smarter decisions.

Building Professional Confidence

The experience at DoIT extended far beyond technical skill development—it significantly enhanced Pratik’s self-confidence, a crucial asset as he transitioned from academia to the professional world. Through cross-functional collaboration, regular interaction with supervisors, and accountability for high-impact projects, he gained greater assurance in his analytical capabilities and began to see himself not just as a contributor, but as a future leader.

Memorable Moments

While technical skills power much of the work in business intelligence, positive social exchanges are equally pivotal. Pratik fondly remembers a particular "bingo session" held during one of the group’s lunch and learn events—a regular occurrence at DoIT. Far from being mere social diversions, these sessions proved to be wellsprings of engagement, community-building, and informal learning.

Participating in bingo may seem trivial, but it had far-reaching effects: making connections with colleagues, lowering barriers between departments, and fostering a collaborative spirit. For Pratik, these moments of camaraderie and engagement brought joy, built lasting memories, and underscored the importance of workplace culture in personal development.

The Power of Lunch and Learn Sessions

Pratik’s advice to incoming students is clear: take full advantage of lunch and learn sessions. These are not just events for idle chatter—they represent unique opportunities to:

- Meet peers from different departments

- Share and gain insights on projects, tools, and methodologies

- Learn in a relaxed, supportive environment

Such collaboration doesn’t just enhance technical knowledge; it also stimulates creativity, builds confidence, and prepares students for the collaborative dynamics of real-world projects.

Connecting Across Departments

One of the major revelations during Pratik’s tenure at DoIT came from collaborating with students from diverse academic backgrounds. Business intelligence and project management are inherently interdisciplinary—success relies not just on technical prowess, but also the ability to communicate, empathize, and problem-solve together.

By working alongside peers from other departments, Pratik expanded his outlook. He experienced firsthand how diverse perspectives embellish problem-solving, spark innovation, and bring about holistic solutions to complex challenges.

Embracing Diversity for Comprehensive Solutions

The DoIT ecosystem serves as a dynamic microcosm of the broader professional landscape. For Pratik, it was both exhilarating and enriching to engage with the fast-paced environment and its many moving parts. These cross-functional experiences equipped him with the skills to navigate complex project management responsibilities while fluently bridging the worlds of data, technology, and business.

Through his journey, Pratik arrived at a pivotal insight: success isn’t solely defined by the nature of the work, but by the people you collaborate with and the environment in which you operate. At DoIT, he found the ideal blend of both—a supportive team and a culture that fostered learning, inclusion, and innovation. This synergy not only accelerated his professional development but also enriched his personal growth in meaningful ways.

Seeking Full-Time Roles

As he approaches graduation, Pratik is strategically leveraging the knowledge and experience gained during his time at DoIT to propel his transition into a full-time career. With a strong interest in IT project management and business analysis, he is drawn to roles that align the analytical rigor of his academic foundation with the practical skills cultivated through his work as a student analyst.

Pratik’s preparedness extends beyond technical expertise—it encompasses professional confidence, a robust network, and a proven track record of performance. Together, these qualities position him as a well-rounded and competitive candidate in today’s evolving job market.

The Importance of Specialized Skills

Pratik’s journey highlights the value of aligning academic pursuits with real-world industry demands. Over two years of focused graduate education, complemented by hands-on experience in developing business intelligence solutions, have equipped him to make a meaningful impact as an IT Project Manager or Business Analyst. Both roles require a strong grasp of data workflows, effective stakeholder communication, and a mindset geared toward solution-oriented thinking—areas where Pratik has consistently demonstrated strength and readiness.

Appreciating Opportunities

Professional growth is rarely a straight path—it’s forged through challenges, opportunities, and the lessons learned along the way. Reflecting on his time at DoIT, Pratik expresses deep gratitude for an experience that has profoundly shaped his outlook and capabilities. This journey has given him not only technical skills, but also a strategic edge—one that positions him confidently as he transitions into the professional world.

Building Confidence for the Job Market

More than anything, Pratik’s role as a Business Intelligence Analyst has bolstered his confidence to succeed in a competitive job market. By working with real data, solving complex problems, and collaborating across departments, he has gained practical experience that extends beyond the classroom. This foundation ensures he’s not just prepared to enter the workforce—but to contribute, lead, and grow from day one.

Lessons for Aspiring Business Intelligence Professionals

1. Prioritize Hands-On Experience

While theoretical knowledge lays the groundwork, true expertise in business intelligence and project management is developed through real-world application. Pursue internships, assistantships, or project-based roles during your studies to translate classroom concepts into practical skills.

2. Embrace Cross-Functional Collaboration

In today’s complex work environments, effective problem-solving requires diverse perspectives. Collaborating with individuals from other departments or disciplines enhances your ability to navigate ambiguity, communicate across roles, and lead with empathy and insight.

3. Engage in Informal Learning Opportunities

Learning doesn't only happen in classrooms. Participate in events such as “lunch and learns,” workshops, or team-building activities. These informal settings foster creativity, spark new ideas, and make professional development both engaging and enjoyable.

4. Master Data Visualization Tools

Proficiency in tools like Tableau is essential in a data-driven world. These platforms do more than visualize information—they help transform complex data into clear, actionable insights that drive strategic decisions.

5. Seek Mentorship and Learn from Leaders

Mentorship accelerates growth. Pratik’s experience highlights the invaluable guidance that supervisors and experienced professionals can offer. Their insights provide context, direction, and a broader understanding of the field—making it essential to actively seek and nurture these relationships.

6. Practice Reflection and Cultivate Gratitude

Every experience—whether a success or setback—offers something to learn. Regular reflection helps strengthen self-awareness and confidence, while a mindset rooted in gratitude fosters resilience and a lifelong commitment to growth.

The Road Ahead: Building on Experience

Pratik’s journey is emblematic of the growth many students experience when they combine targeted education with immersive, real-world roles. As the line between classroom and workplace blurs, success increasingly belongs to those who embrace collaboration, prioritize continuous learning, and seek out hands-on challenges.

Armed with practical skills, interdisciplinary connections, and hard-won confidence, today’s students stand poised to meet the demands of IT project management and business analysis with enthusiasm and resilience. Whether guiding organizations through complex transformations or uncovering the insights hidden in data, the future belongs to those ready to learn, adapt, and lead.

As Pratik prepares for his next chapter, his reflections remind all aspiring professionals that the true measure of success lies not just in credentials or titles, but in the ability to learn, connect, and grow with each new opportunity.

Catalysts for Professional Growth

Pratik’s journey offers valuable lessons—pursuing hands-on experience, embracing collaboration, seeking mentorship, and approaching each opportunity with gratitude. These principles are universally relevant, reminding students across disciplines that true professional growth thrives at the intersection of curiosity and opportunity.

The fields of business intelligence and project management are both dynamic and ever-evolving. Students who commit to continuous learning, actively engage in real-world practice, and lead with humility and purpose position themselves not just to succeed—but to lead, innovate, and inspire in the careers ahead.

Shout-Out!

Pratik will be graduating in May 2025 from UMBC, with an MS in Engineering Management. Congratulations Pratik!

Watch his complete video here!

The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.

Kaleb Graham shares how working with UMBC sports broadcasting helped him discover his passion and build connections for a future in sports media.

Finding Direction Through Experience: Kaleb Graham’s Journey in Visual Arts and Sports Broadcasting

Navigating college life can be a daunting experience, especially when you are uncertain of your future career path. For Kaleb Graham, a visual arts student with a concentration in cinematic arts, this journey has been defined by exploration, connection, and the willingness to embrace new experiences. His story not only illuminates the valuable opportunities available to students who eagerly immerse themselves in campus life but also offers relatable advice to anyone beginning their own academic or professional adventure.  

From Uncertainty to Opportunity

Like many students, Kaleb arrived at the University of Maryland, Baltimore County (UMBC) unsure of the trajectory he wanted his life to follow. He openly admits that he “came here not knowing exactly what I wanted to do.” This uncertainty did not paralyze him—instead, it sparked a journey of discovery underscored by curiosity and openness to possibility.

For Kaleb, opportunity found its roots in involvement. Joining the women’s basketball team as a practice player was his entry point into a world that would later branch into surprising directions. Soon, he transitioned into the role of team manager, where new responsibilities offered insight and exposure to the moving parts of collegiate sports.

The Power of Connection: Meeting Mentors and Role Models

Campus life thrives on relationships. For Kaleb, a pivotal moment came when he encountered Dustin—a key figure in the university’s event life—during a classroom visit. Having noticed Dustin at athletic events before, the classroom interaction bridged the gap between acquaintance and mentor. It was this human connection that eventually opened the door to further hands-on experiences.

One of the standout memories from Kaleb’s UMBC tenure came as a direct result of seizing opportunities provided by his growing network. When a Steph Curry event came through campus, Kaleb’s involvement with the women’s basketball team placed him in a position to work the event. Not only did he witness one of his sports heroes up close, but he also had the once-in-a-lifetime experience of shaking the hand of the legendary NBA star. These moments, he notes, are the serendipitous rewards that emerge from diligent engagement and genuine connection within one’s community.

Stepping Behind the Camera: Evolution in Broadcasting

Kaleb’s experience was not limited to the athletic court. His role gradually shifted toward the technical, creative world of sports broadcasting. This progression began with observation—shadowing seasoned broadcast staff, learning the ropes through replay operations, and understanding the rhythm of live event coverage.

Yet, watching was only the beginning. Kaleb was quickly trusted with hands-on responsibilities, moving from replay operations to running live cameras during soccer season broadcasts. The dynamic environment and technical challenges further fueled his enthusiasm. Each new responsibility was both a learning experience and an opportunity to refine personal interests.

The Value of Exploration: Advice for New Student Employees

Reflecting on his path, Kaleb emphasizes the importance of experiential breadth. “Don’t be afraid to try everything,” he advises. For him, sampling a variety of roles and duties was key to developing a holistic understanding of the field and, more importantly, to discovering what truly resonated within.

This willingness to engage with different aspects of student employment not only built functional skills but also cultivated confidence. By resisting the urge to specialize prematurely or restrict himself to familiar boundaries, Kaleb gained a clearer sense of his abilities, preferences, and goals. Knowledge of diverse operational tasks provided the flexibility and resilience that are crucial in the ever-evolving world of post-graduate employment.

The Role of Networking in Professional Growth

Looking back, Kaleb recognizes that the connections he made throughout his undergraduate career were instrumental in shaping his future. “This impacted my future by introducing me to people… as well as just opening up what I like to do,” he reflects. These relationships not only fostered opportunities but also offered platforms for feedback, encouragement, and inspiration.

Through these professional and personal bonds, Kaleb found a supportive environment where his interests could thrive. The collegiate setting functioned as a microcosm of the broader professional world, where collaboration, trust, and goodwill can unlock doors previously unknown.

Combining Passions: Sports and Visual Arts

A defining feature of Kaleb’s story is the successful intersection of athletic enthusiasm and artistic aspiration. A self-described lifelong sports fan, Kaleb’s education in cinematic arts provided the technical foundation and creative lens through which he could reinterpret and document athletic events.

By merging an abiding love of sports with an academic focus in visual arts, Kaleb forged a unique niche that satisfied both personal passion and professional ambition. The experience of working live athletic broadcasts gave him invaluable insight into storytelling, camera operation, and live production—all skills transferable far beyond UMBC.

Shaping the Vision for the Future

As graduation approaches, Kaleb reflects positively on his journey, “helping me figure out what I like to do and just giving me an avenue to continue to do what I like once I graduate.” The clarity gained from years of exploration and involvement has paved a way forward—one rooted in creativity, teamwork, and the electric atmosphere of live sports.

His sights set on continuing in the realm where sports and the visual arts intersect, Kaleb is well-prepared to leverage the experience, skills, and network he has cultivated during his university years.

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Lessons for Students: How to Maximize Your College Experience

Kaleb’s journey, though personal, contains universal truths and actionable lessons for students everywhere. Whether you’re just starting out or looking to reinvigorate your academic journey, the following themes from Kaleb’s narrative provide a roadmap for maximizing the value of your college years.

Embrace Uncertainty as Opportunity

It’s natural to feel unsure about your long-term goals. Rather than succumbing to anxiety, use this period of uncertainty as an opportunity to explore different interests and roles. Embracing the unknown can unlock avenues of growth that rigid plans often overlook.

Say “Yes” to New Experiences

Growth flourishes in unfamiliar terrain. Volunteering for new duties, joining campus organizations, or simply striking up a conversation with a stranger at an event can all lead to transformative experiences. The willingness to step outside your comfort zone—like Kaleb did by joining the basketball team and later the broadcasting crew—can reveal hidden talents and passions.

Prioritize Connection and Community

Building relationships is as crucial as academic achievement. Mentors, peers, and staff can offer guidance, support, and real-world opportunities that textbooks cannot provide. Being known within your campus community opens doors and fosters belonging.

Seek Hands-On Learning

Classroom knowledge is invaluable, but experience is the crucible in which skills are honed. Whenever possible, seek out internships, jobs, or volunteer roles that allow you to apply theoretical knowledge to real-world challenges. The practical learning Kaleb gained via live broadcasts provided a foundation of technical expertise and confidence.

Integrate Your Interests

Don’t be afraid to combine passions—even those that seem unrelated. Whether it’s art and athletics, science and communication, or any other pairing, the intersection is often where innovation and fulfillment thrive. Kaleb’s merging of visual arts and sports is a testament to the creative potential of cross-disciplinary engagement.

Reflect and Adjust

Throughout your journey, take time to reflect on your experiences. What tasks do you enjoy most? Where do you feel most energized? Honest self-assessment allows you to adjust your trajectory and continue moving toward roles that fit your evolving sense of purpose.

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A Blueprint for Success: Student Engagement in Action

To ground these lessons, let’s examine in more detail how Kaleb implemented them during his time at UMBC, providing a blueprint any student can adapt to their own context.

Early Involvement: Finding Your Footing

Arriving on campus, Kaleb didn’t immediately wait for the perfect opportunity; he sought out ways to get involved. Playing as a practice player for the women’s basketball team placed him in close contact with student athletes, coaches, and administrators. This early involvement was less about resume-building and more about finding a sense of place within a large university setting.

The Ripple Effect of Participation

By participating actively, Kaleb didn’t just receive assignments; he created them. Transitioning from player to manager, he voluntarily took on additional roles and challenges. Each new role brought him new contacts, skills, and credibility—eventually leading to one of his greatest experiences: working the Steph Curry event.

Shadowing and Learning on the Job

Not content to simply coast on established roles, Kaleb took initiative within the broadcasting department. Rather than assuming he had to know everything from day one, he chose to shadow experienced team members. Watching, asking questions, and learning the ropes prepared him for direct involvement in camera operation and live production.

This cycle of observation, participation, and feedback echoes best practices for any emerging professional. Humility in learning, combined with confidence in trying, is a recipe for growth.

Adapting to New Challenges

The broadcast environment is a fast-paced, high-stakes setting. Stepping behind the camera during soccer season demanded quick thinking, technical knowledge, and composure under pressure. Kaleb embraced these challenges as opportunities to sharpen his abilities. This adaptability is not only useful in sports broadcasting—it’s essential in any rapidly-changing industry.

Giving Back: Advice to the Next Generation

Kaleb’s journey came full circle when he began offering advice to incoming student employees. Encouraging others to “try everything,” he highlights the reciprocal nature of university life: you receive as you give, and the knowledge you accumulate is only truly valuable when shared.

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Long-Term Impact: How Campus Experience Shapes Career Trajectory

Reflecting on the impact of his college years, Kaleb identifies two main outcomes: clarity of passion and an expanded professional network. These benefits, subtle at first, compound over time, shaping the direction and velocity of post-graduate life.

Discovering What You Love

The patchwork of jobs, internships, and volunteer stints that defined Kaleb’s college experience weren’t random—they represented a process of iterative discovery. Each role tested assumptions and clarified ambitions. By graduation, the pattern was clear: roles that merged creativity (visual arts) with the camaraderie and excitement of sports brought him the greatest satisfaction.

Building Professional Relationships

While technical skills may open doors, it is often relationships that keep them open. The mentors, colleagues, and friends Kaleb met through the women’s basketball team and broadcasting services continue to be sources of advice, support, and opportunity.

Preparing for a Future Beyond College

Kaleb’s narrative is ultimately one of preparation, self-awareness, and hope. The skills, experiences, and relationships built during his years at UMBC are tools he will carry into the professional world. The confidence gained from shaking Steph Curry’s hand, operating cameras during high-pressure moments, and leading by example have armed him with both competence and resilience.

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Conclusion: Embracing the Journey

Kaleb Graham’s story reminds us that college is more than a collection of classes—it’s a vibrant laboratory for personal and professional growth. Through intentional involvement, a willingness to try and fail, and the cultivation of meaningful connections, students can chart their own unique paths, prepared to thrive in whatever fields await them.

Whether you’re an aspiring professional, a current student, or considering new ways to engage with your environment, the lessons from Kaleb’s journey—openness, commitment, and courage—offer a guiding light. Every handshake, every event, every shadowing opportunity is a step toward clarity, competence, and purpose. Embrace the unknown, build your community, and discover where your passions and talents intersect. The future, as Kaleb demonstrates, is shaped one bold step at a time.

Shout-Out!

Kaleb will be graduating in May 2025 from UMBC, with a BA in Visual Arts. Congratulations Kaleb!

Watch his complete video here!

The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.

Join William on his cybersecurity journey as a Computer Science major, sharing experiences in the Division of Information Technology (DoIT) and UMBC, emphasizing community, growth, and passion for learning.

Introduction

Hello, my name is William. I work in DoIT's Department of Cybersecurity Assurance and Digital Trust. As a computer science major in my final semester and a minor in philosophy, my academic journey has been diverse and enriching. In this video, I will share my experiences working at DoIT, my career aspirations, and advice for fellow students navigating their way through the academic and professional sectors.

Discovering Cyber Security

My Journey in Computer Science

Beginning my final semester as a senior, my focus is on completing the cybersecurity track. The journey through my computer science major has been a transformative experience, equipping me with theoretical knowledge and practical skills. As cybersecurity continues to evolve, my curriculum has merged foundational concepts with the latest trends and technologies, preparing me for the challenges in the digital trust landscape.

Joining DoIT

In August last year, I started working in DoIT's Department of Cybersecurity Assurance and Digital Trust. This opportunity has been instrumental in my growth, allowing me to experiment and learn in a supportive environment. The managers and colleagues at DoIT have been encouraging, sharing their wisdom, and providing guidance throughout my internship. This supportive network has enhanced my confidence in my chosen career path.

Gaining Confidence through Analyst Work

Analyzing cybersecurity risks and ensuring digital trust for DoIT's clients have given me a clearer perspective on my career goals. The practical experience gained through these tasks has not only solidified my understanding of cybersecurity principles but also built my confidence in pursuing this field in the future. The work is challenging yet rewarding, reinforcing my passion for contributing to this industry.

The Importance of Community

Giving Back

One of my core values is giving back to the communities that have supported me. Whether it's through my coursework, professional engagements, or personal endeavors, I find immense satisfaction in contributing positively. The projects I work on at DoIT resonate deeply with this value, offering opportunities to make meaningful impacts while ensuring digital interactions' security and trustworthiness.

Lunch and Learns

Among my favorite memories at DoIT are the Lunch & Learn sessions held monthly. These relaxed gatherings are perfect opportunities to connect with co-workers, both students and full-time staff. It is during these sessions that friendships are forged, ideas are exchanged, and a sense of camaraderie is cultivated. Lunch & Learns underscore the importance of taking time to build relationships in a professional setting.

The CyberDawgs Community

Another significant community in my life is the CyberDawgs, a group of passionate students dedicated to cybersecurity. Being president of CyberDawgs for the last two years has been one of the most engaging experiences of my life. This role has not only honed my leadership skills but also allowed me to witness the growth of my peers as they develop their skills and relationships. CyberDawgs has been a cornerstone in my personal and professional development, offering a collaborative space to explore and grow alongside like-minded individuals.

Advice for Students

1) Asking Questions

If I had to give advice to someone just starting out at DoIT or navigating their academic journey, it would be to always ask questions. In an environment that fosters growth and learning, curiosity is a driving force. Embrace the challenges, seek clarification, and learn from those around you. Every question asked is an opportunity to deepen your understanding and enhance your skills.

2) Embracing the Community Aspect

The community aspect of UMBC has been one of the most enjoyable parts of my academic experience. The sense of belonging, the mutual support, and the collaborative spirit are invaluable as you progress through your studies. Engaging with peers, participating in clubs, and immersing yourself in campus activities enrich your university life in ways beyond the classroom.

3) Finding Your Passion

To incoming students, my advice is to find what you're passionate about and actively seek out opportunities related to that interest. Join clubs, participate in events, and connect with people who share your enthusiasm. There is a place for everyone at UMBC, and finding your niche not only enhances your academic experience but also opens doors for personal and professional growth.

Conclusion

My journey through computer science and cybersecurity, fueled by a supportive community and enriching professional engagements, has been incredibly rewarding. Working at DoIT has solidified my career aspirations, while the CyberDawgs community has fostered my passion for cybersecurity. As I move forward in my career and life, the lessons learned, the relationships built, and the experiences gained will continue to guide and inspire me. For those embarking on similar paths, remember to stay curious, embrace community, and pursue your passions wholeheartedly. There is immense potential within each of you, waiting to be unlocked through dedication and engagement.

Shout-Out!

William will be graduating in May 2025 from UMBC, with a BS in Computer Science and a minor in Philosophy. Congratulations William!

Watch his complete video here!

The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.

There are exciting updates from the Division of Information Technology as we continue our commitment to ensuring the success of UMBC’s diverse community. 

Promotions 

1. Jason Paluck: Promoted to Acting Associate Vice President

We are excited to share that Jason Paluck has accepted the role of Acting Associate Vice President. Over the past five years, Jason has been instrumental in shaping DoIT's technological infrastructure and strategic direction through his comprehensive involvement in the strategic sourcing of major IT contracts and purchasing decisions, his work utilizing emerging technologies of AI and cloud computing, and his ability to apply his work in new and innovative ways. His experience as a CEO and CTO in the private sector has given him valuable insight that benefits both DoIT and UMBC. In his new role, he will continue to leverage these skills and oversee activities in our largest department in DoIT, EIS. As part of this work I’ve asked Jason to continue to follow the lead of Damian and be an active bridge to both the UMBC campus and the broader higher education community. 

2. Roy Prouty: Selected as the New Assistant Director of Research Computing

Roy has stellar experience working with High-Performance Computing (HPC) and research computing. In addition, Roy’s experience working for and with faculty members gives him a great understanding of the language of higher education and research. Roy is enthusiastic about collaborating with a diverse research community to optimize the use of computing resources. He has innovative ideas for expanding teaching and learning opportunities for faculty, graduate students, and support staff, and he demonstrates a visionary and strategic perspective on the future of research IT.

3. Ally Hepp: Promoted to IT Project Manager

This role has expanded to lead the Division of Information Technology’s Project Management Office (PMO). In addition to managing cross-departmental projects, Ally manages institutional projects involving DoIT and other campus divisions, so her role includes a great deal of collaboration and work with other campus units and leadership. The PMO has grown in scope to the point that Ally supervises multiple Graduate Assistants and undergraduate student employees, and the PMO is expanding to include an additional full-time employee role. Ally provides direction and planning for the successful completion of projects within scope, timeline, and budget and works to streamline business processes with new projects in the Project Management Office.

4. Chris Sutherin: Promoted to Manager of Application Architecture and Middleware

Chris has been fostering growth for team members and leading projects across multiple teams and stakeholders. He is responsible for leading a team, setting priorities, and driving critical IAM transformation initiatives. Additionally, this promotion involves a broader scope, including oversight of hybrid cloud strategies, which require managing the integration of on-premise and cloud infrastructures.

5. Jeremy Gude: Promoted to Manager of Application Architecture and Innovation

Jeremy has been elevating his work both in leadership and strategic responsibilities. Jeremy has expanded his work to include direct management of multiple teams, such as the PeopleSoft application infrastructure and data engineering teams, emphasizing day-to-day operations and successful project execution. Jeremy has taken on a more significant leadership role, guiding the design and implementation of cloud-based solutions, managing cross-team efforts, and aligning technical strategies with institutional goals. The scope of responsibility has broadened to include the cloud infrastructure work and the facilitation of data movement between systems, external vendors, and state agencies. 

New AI Resources

Expanding Access to AI Tools and Support

We are committed to providing access to cutting-edge technologies that enhance productivity, teaching, learning, research, and work. We are excited to announce the expanded availability of powerful Artificial Intelligence (AI) tools for the UMBC community. Check out AI tools here!

New myUMBC Answers: AI-Powered Search Bar

Get personalized answers to your searches on myUMBC! The myUMBC team has been exploring how artificial intelligence (AI) can make the platform better for students, faculty, and staff, all while ensuring security and privacy. 

Department Name Change 

Changing the DoIT Security Department name to “Cybersecurity Assurance and Digital Trust”

We officially changed the department name to Cybersecurity Assurance and Digital Trust. This change highlights the important shift in the team’s scope moving forward.The new name change emphasizes the differences between cybersecurity and the responsibilities of UMBC police. It also emphasizes the team's expanding role in establishing cybersecurity best practices and that the university fulfills its cybersecurity obligations. Furthermore, the "Digital Trust" component includes privacy practices, cybersecurity awareness, and training in the department's responsibilities. This focus on trust acknowledges its critical role in the digital world and the importance of establishing and preserving it through responsible data management and user education. Learn more about Cybersecurity Assurance and Digital Trust here!

Thank you for all you do for our UMBC community!

Sincerely, 

Jack Suess

Vice President of Information Technology & 

Chief Information Officer

Follow Nicholas Benner's journey from AV specialist to graduating with a degree in Computer Science at UMBC. Discover how his time at the Division of Information Technology (DoIT) shaped his communication skills and future career aspirations.

Growing Through Experience at UMBC: Nicholas Benner's Journey in IT

Navigating the academic landscape while balancing a job can be a daunting task for many students. Nicholas Benner, a senior at UMBC, has managed to do just that, combining his studies in computer science with hands-on experience in the university’s Division of Information Technology. His video delves into his journey, the skills he has acquired, and the impact his work experience has had on his future prospects.

A Glimpse into Nicholas's Academic Path

As a computer science major at UMBC, Nicholas Benner's academic focus is on mastering the intricacies of software, hardware, and the principles underlying computing technologies. His journey in AV—a crucial segment of IT dedicated to audio-visual technology—complements his academic endeavors, bridging the gap between theoretical knowledge and practical application.

Immersing in the Division of Information Technology

The Beginning: A Step into AV

Nicholas’s foray into DoIT began with a role as an AV Specialist I, a help desk position tailored to assist professors with real-time issues in their classrooms. This role provided him with the foundational knowledge and experience necessary for effective communication and troubleshooting within an academic setting. 

Transitioning to the Install Team

His dedication and skills soon led to an invitation from Danielle, a supervisor in the AV unit, to join the install team. Stepping into this new role, Nicholas's responsibilities expanded to include the installation of projectors and speakers in classrooms. This transition not only broadened his technical skills but also enhanced his understanding of AV systems on a broader scale.

Cultivating Valuable Skills

Enhanced Communication and Teamwork

Working in DoIT significantly boosted Nicholas's ability to communicate effectively with coworkers and superiors alike. This environment emphasized trust-building within teams and the importance of cooperative effort. Skills in teamwork are essential in most professional settings, and Nicholas is confident these experiences will aid him in his future career.

Real-World Industry Insight

One of the standout experiences during Nicholas's tenure was the Midpoint Industry Day. Nicholas and his AV colleagues were given the opportunity to travel to the Midpoint offices in Columbia. This visit offered them a view of their work's impact on a larger, industry-wide scale, augmenting their understanding of AV operations beyond the campus.

Advice for New DoIT Employees

Communication is Key

Nicholas emphasizes the importance of asking questions and communicating effectively with supervisors. In a field as dynamic as IT, understanding every detail and ensuring clarity in communication can be critical to individual and collective success.

Embrace the Experience and Have Fun

Being passionate and enjoying the work are equally vital. Nicholas encourages new employees to find joy in their tasks, as it can significantly enhance their work experience and productivity.

Looking to the Future

With graduation in sight, Nicholas is considering several pathways for the future. His immediate goal is to secure a full-time job in AV or pursue further certifications or internships that will bolster his qualifications. These strategic steps are aimed at enriching his professional portfolio, making him a competitive candidate in the IT field.

Nick will be graduating in May 2025 from UMBC, with a BS in Computer Science. Congratulations Nick!

Watch his complete video here!

The first draft of the above announcement was generated using GenAI and edited by the Division of Information Technology Communications and IT teams.