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  <NewsItem contentIssues="false" id="11557" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11557">
  <Title>PUP208 AV upgrade in progress</Title>
  <Tagline>Temporary solution in place</Tagline>
  <Body>
    <![CDATA[
    <div class="html-content">
    <div><strong>What is going on?</strong></div>
    <div>The AV system is being replaced. The existing system died, for all practical purposes, at the end of the fall semester. It may take a few weeks to complete.</div>
    <div> </div>
    <div><strong>What do I do in the meantime?</strong></div>
    <div>A standard mobile projection cart is parked in the space until the new system is operational. The cart has a data projector, PC with monitor and internet, laptop VGA cable, DVD/VHS player, and amplified speaker. Use the three button screen controls to the right of the marker board near the window (note: the six button panel controls the blinds). We will not leave you without the presentation technology tools you expected in this space.</div>
    <div> </div>
    <div><strong>How will I operate the new system when installed?</strong></div>
    <div>Users will be alerted in advance via email. The new system will operate in much the same fashion as in other campus classrooms. Training opportunities will be advertised to the users. A short youtube video will be posted demonstrating basic operation. Instructions will be posted locally, on the AV web site, and via DoIT FAQ.</div>
    <div><br></div>
    <div><strong>How do I get more information?</strong></div>
    <div>Please contact AV Services at #52461 (or enter an RT ticket).</div>
    <div><br></div>
    </div>
]]>
  </Body>
  <Summary>What is going on?  The AV system is being replaced. The existing system died, for all practical purposes, at the end of the fall semester. It may take a few weeks to complete.     What do I do in...</Summary>
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  <Tag>pup208</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <Sponsor>Division of Information Technology</Sponsor>
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  <PostedAt>Thu, 26 Jan 2012 10:40:10 -0500</PostedAt>
  <EditAt>Thu, 26 Jan 2012 10:41:11 -0500</EditAt>
</NewsItem>
  <NewsItem contentIssues="false" id="11556" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11556">
    <Title>PHYS101 (LH6) AV upgrade in progress Jan26, 2012</Title>
    <Tagline>What's with the AV system in the Physics lecture hall?</Tagline>
    <Body>
      <![CDATA[
          <div class="html-content">
          <p>
          
          
          
          
          
          
          
          
          
          
          
          
          
          
          
          
          </p>
          <p><strong>What is going on?</strong></p>
          
          <p>Work is under way to replace the AV system. The existing system
          died, for all practical purposes, at the end of the fall semester. New parts
          are being assembled to get the system operational. It may take a few weeks to
          complete. This is our number one maintenance priority.</p>
          
          <p><strong>What do I do in the meantime?</strong></p>
          <p>We will park a standard mobile projection cart in the space until
          the new system is operational. The cart has a data projector, PC with monitor,
          laptop VGA cable, DVD/VHS player, and amplified speaker.</p>
          <p><strong>How will I operate the new system when installed?</strong></p>
          <p></p>
          
          <p>Users will be alerted in advance via email. The new systems will
          operate in much the same fashion as in other campus lecture halls. Training
          opportunities will be advertised to the users. A short youtube video will be
          posted demonstrating basic operation. Instructions will be posted locally, on
          the AV web site, and via DoIT FAQ.</p>
          
          <p><strong>How do I get more information?</strong></p>
          <p></p>
          
          <p>Please contact AV Services at #52461 (or enter an RT ticket).</p>
          
          
          
          </div>
      ]]>
    </Body>
    <Summary>What is going on?    Work is under way to replace the AV system. The existing system died, for all practical purposes, at the end of the fall semester. New parts are being assembled to get the...</Summary>
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    <Tag>lh6</Tag>
    <Tag>phys101</Tag>
    <Tag>physics</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <PostedAt>Thu, 26 Jan 2012 10:34:01 -0500</PostedAt>
    <EditAt>Thu, 26 Jan 2012 10:43:24 -0500</EditAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="11438" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11438">
    <Title>New Features in Bb Learn 9.1 SP6</Title>
    <Body>
      <![CDATA[
          <div class="html-content">The <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_lear.html" rel="nofollow external" class="bo">December 23 upgrade of the Blackboard Learn 9.1 system</a> to Service Pack 6 has introduced a variety of new features and enhancements, several of which are listed below.
          
          1. <strong>Increased Browser Support</strong>: Blackboard is now compatible with Internet Explorer 9, Safari 5, and stable release channels of Firefox and Chrome.
          
          2. <strong>Timed Assessments</strong>: Attempt information for timed assessments includes details on how much time the student spent on the attempt versus how much time was allotted. Instructors can now choose to make the timed assessment save and submit automatically when the timer expires, or to allow the assessment to continue beyond the allotted time. 
          
          3. <strong>Interactive Rubrics</strong>: Instructors can now create interactive rubrics for gradable content items including Blogs, Journals, Wikis, Discussion Boards, Assignments, Tests etc. When creating a rubric, instructors can assign weights to categories, allowing the same rubric to be used across multiple items with different possible points. Instructors can interact with any associated rubric for grading in a grid or list view, and Feedback can be typed for each criteria as well as the entire assessment.  Rubrics can be made visible to students at any time, before or after grading has occurred.
          
          4. <strong>Enhanced "Needs Grading" Tool</strong>: Gradable Blogs, Journals, Wikis, and Discussion Board activity can appear in Needs Grading status in the Grade Center and on the Needs Grading page. When an instructor chooses to make an interactive tool gradable, they will also have the option to choose how many interactions will place the item in needs grading status. A Discussion Board forum, for instance, might be set to only appear in Needs Grading status after a student has made three posts, rather than with each individual post.</div>
      ]]>
    </Body>
    <Summary>The December 23 upgrade of the Blackboard Learn 9.1 system to Service Pack 6 has introduced a variety of new features and enhancements, several of which are listed below.  1. Increased Browser...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/new_features_in.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Tag>hybrid</Tag>
    <Tag>teaching-and-learning</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
    <GroupUrl>https://dev.my.umbc.edu/groups/doit</GroupUrl>
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    <Sponsor>Division of Information Technology</Sponsor>
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    <PostedAt>Sun, 22 Jan 2012 22:41:38 -0500</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="11461" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11461">
    <Title>UMBC Blackboard Update: SP2012</Title>
    <Body>
      <![CDATA[
          <div class="html-content">UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the <a href="https://wiki.umbc.edu/display/faq/Blackboard" rel="nofollow external" class="bo">Blackboard Help tab</a> inside Blackboard or directly at <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">www.umbc.edu/blackboard/help</a>. You  can also contact the Technology Support Center (formerly the Help Desk) at 410.455.3838 or submit an RT (Request Tracker) ticket via the <a href="https://my.umbc.edu/go/request-help" rel="nofollow external" class="bo">myUMBC Help menu</a> or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
          
          <strong>HEADLINES</strong>
          
          1. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/known_issues_wi.html" rel="nofollow external" class="bo">Known Issues with Enrollment of Bb Courses</a>
          2. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/new_features_in.html" rel="nofollow external" class="bo">New Features in Bb Learn 9.1 SP6</a>
          3. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/sp2012_blackboa.html" rel="nofollow external" class="bo">SP2012 Blackboard Drop-in Sessions</a>
          4. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/blackboard_down_26.html" rel="nofollow external" class="bo">Bb Down for Maintenance 10 pm 1/27 to 1 am 1/28</a>
          5. <a href="http://www.umbc.edu/blogs/oit-news/archives/2012/01/sloanc_workshop.html" rel="nofollow external" class="bo">Sloan-C Workshops on Online Teaching Open to UMBC Faculty</a>
          </div>
      ]]>
    </Body>
    <Summary>UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/umbc_blackboard_11.html</Website>
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    <Tag>blackboard</Tag>
    <Tag>general</Tag>
    <Tag>hybrid</Tag>
    <Tag>teaching-and-learning</Tag>
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    <PostedAt>Sun, 22 Jan 2012 22:16:36 -0500</PostedAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="11435" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11435">
  <Title>Sloan-C Workshops on Online Teaching Open to UMBC Faculty</Title>
  <Body>
    <![CDATA[
    <div class="html-content">UMBC is an institutional member of the <a href="http://sloanconsortium.org/college-pass-for-faculty-development" rel="nofollow external" class="bo">Sloan-C College Pass program</a> and has approximately 70 free seats to be used towards their workshops.  The <a href="http://sloanconsortium.org/workshops/2012schedule" rel="nofollow external" class="bo">2012 workshops</a> include such topics as <a href="http://sloanconsortium.org/institute/workshops/getting-started-online-teaching" rel="nofollow external" class="bo">Getting Started in Online Teaching</a>, <a href="http://sloanconsortium.org/institute/workshops/cheat-sheets-academic-integrity-online-education" rel="nofollow external" class="bo">Academic Integrity in Online Education</a>, <a href="http://sloanconsortium.org/institute/workshops/so-sue-me-what-you-need-know-about-copyright-compliance" rel="nofollow external" class="bo">Copyright Compliance</a>, <a href="http://sloanconsortium.org/institute/workshops/teaching-second-life" rel="nofollow external" class="bo">Second Life</a> and <a href="http://sloanconsortium.org/institute/workshops/improving-student-engagement-online-courses" rel="nofollow external" class="bo">Improving Student Engagement in Online Courses</a>.  UMBC full time and part time faculty can access the required College Pass Coupon Code by going to this URL: <a href="http://www.umbc.edu/oit/hybrid/support/downloads/index.php" rel="nofollow external" class="bo">http://www.umbc.edu/oit/hybrid/support/downloads/index.php</a>.  You will need to be logged in to myUMBC in order to access this webpage.</div>
]]>
  </Body>
  <Summary>UMBC is an institutional member of the Sloan-C College Pass program and has approximately 70 free seats to be used towards their workshops.  The 2012 workshops include such topics as Getting...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/sloanc_workshop.html</Website>
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  <PostedAt>Sun, 22 Jan 2012 22:02:37 -0500</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="11436" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11436">
  <Title>Blackboard Down for Maintenance from 10 pm Fri. 1/27 to 1 am Sat. 1/28</Title>
  <Body>
    <![CDATA[
    <div class="html-content">The UMBC Blackboard server will be down for three hours of <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/08/blackboard_week.html" rel="nofollow external" class="bo">scheduled maintenance </a>from 10 pm Friday, Jan. 27 to 1 am Saturday, Jan. 28. DoIT staff will be performing MS Windows Server maintenance and updates during this time. 
    
    We appreciate your patience and apologize for any inconveniences that this down time may cause.</div>
]]>
  </Body>
  <Summary>The UMBC Blackboard server will be down for three hours of scheduled maintenance from 10 pm Friday, Jan. 27 to 1 am Saturday, Jan. 28. DoIT staff will be performing MS Windows Server maintenance...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/blackboard_down_26.html</Website>
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  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <PostedAt>Sun, 22 Jan 2012 21:58:21 -0500</PostedAt>
  <EditAt>Sun, 22 Jan 2012 21:58:21 -0500</EditAt>
</NewsItem>
  <NewsItem contentIssues="false" id="11407" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11407">
  <Title>Known Issues with Enrollment of Bb Courses</Title>
  <Body>
    <![CDATA[
    <div class="html-content">
    <strong>UPDATE: 1/24/12</strong>
    
    As of 10:30 a.m. today, course enrollment updates are now occurring hourly.
    
    <u><strong>Current SA to Bb Update Schedule</strong></u>:
    
    <li> New user updates - top of the hour
    </li>
    <li> New enrollment updates - bottom of the hour
    </li>
    <li> New course updates - daily at 2:15 a.m.
    
    <hr>
    As reported previously, there have been a number of issues with auto creation and enrollment of Blackboard courses since the <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/blackboard_lear.html" rel="nofollow external" class="bo">December 23 upgrade</a>:
    
    <strong>12/29/11</strong>: <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/sp2012_bb_cours.html" rel="nofollow external" class="bo">Spring 2012 Bb courses were auto created but auto enrollment is still once a day</a>
    <strong>12/28/11</strong>: <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">Bb auto enrollment changed from every two hours to once a day</a>
    <strong>12/26/11</strong>: <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/doit_reports_is.html" rel="nofollow external" class="bo">Winter 2012 courses were manually created by hand, not auto created</a>
    
    Basically, DoIT has had to completely re-engineer Bb's integration with the Student Administration (SA) system, a project we'd planned for Summer 2012. Good news? It is nearly completed and appears to be working. Bad news? It is not fully tested.</li>
    </div>
]]>
  </Body>
  <Summary>UPDATE: 1/24/12  As of 10:30 a.m. today, course enrollment updates are now occurring hourly.  Current SA to Bb Update Schedule:    New user updates - top of the hour    New enrollment updates -...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/known_issues_wi.html</Website>
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  <PostedAt>Fri, 20 Jan 2012 14:23:30 -0500</PostedAt>
  <EditAt>Fri, 20 Jan 2012 14:23:30 -0500</EditAt>
</NewsItem>
  <NewsItem contentIssues="false" id="11307" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11307">
    <Title>Resolved: Slow RT (Request Tracker) Performance</Title>
    <Body>
      <![CDATA[
          <div class="html-content">
          <strong>UPDATE</strong>
          
          DoIT staff have identified an issue with the system storage which has been fixed. Please contact DoIT if you are still experiencing the slowness identified earlier today.
          <hr>
          DoIT has received several reports of sluggish performance of the <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">RT (Request Tracker) ticketing system</a>. Initial attempts to adjust the system memory resources have not been successful, so DoIT staff members are exploring possible hardware issues. 
          
          The Technology Support Center (TSC) can still be reached at 410.455.3838, but RT's current issues will affect the TSC staff's ability to update existing tickets. Meanwhile, several IT-related frequently asked questions (FAQs) are available from the myUMBC help menu or directly at <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">www.umbc.edu/faq</a>.
          
          DoIT will update the campus when we know more.</div>
      ]]>
    </Body>
    <Summary>UPDATE  DoIT staff have identified an issue with the system storage which has been fixed. Please contact DoIT if you are still experiencing the slowness identified earlier today.   DoIT has...</Summary>
    <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/rt_request_trac.html</Website>
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    <Tag>general</Tag>
    <Tag>news</Tag>
    <Tag>rt</Tag>
    <Group token="doit">Division of Information Technology (DoIT)</Group>
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    <PostedAt>Tue, 17 Jan 2012 10:43:00 -0500</PostedAt>
    <EditAt>Tue, 17 Jan 2012 10:43:00 -0500</EditAt>
  </NewsItem>
  <NewsItem contentIssues="false" id="11182" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11182">
  <Title>SP2012 Blackboard Drop-in Sessions</Title>
  <Body>
    <![CDATA[
    <div class="html-content">DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester
    
    The following drop in sessions will be held in Engineering 025. A DoIT staff member will be available to work one-on-one with with users who show up during the designated times. Please note that this is not a formal Blackboard training class.  Users may show up or leave at any point during these sessions.
    
    Additional dates and times may be added as demand warrants.</div>
]]>
  </Body>
  <Summary>DoIT is offering drop in Blackboard Drop-in sessions to assist and help faculty prepare for the spring semester  The following drop in sessions will be held in Engineering 025. A DoIT staff member...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2012/01/sp2012_blackboa.html</Website>
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  <Tag>blackboard</Tag>
  <Tag>hybrid</Tag>
  <Tag>teaching-and-learning</Tag>
  <Group token="doit">Division of Information Technology (DoIT)</Group>
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  <PostedAt>Mon, 09 Jan 2012 13:31:22 -0500</PostedAt>
</NewsItem>
  <NewsItem contentIssues="false" id="11044" important="false" status="posted" url="https://dev.my.umbc.edu/groups/dosait/posts/11044">
  <Title>SP2012 Bb Courses Auto Created and Enrolled</Title>
  <Body>
    <![CDATA[
    <div class="html-content">Following yesterday's <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">announcement</a> of a new "<a href="http://library.blackboard.com/ref/df5b20ed-ce8d-4428-a595-a0091b23dda3/Content/_admin_server_backup/backup_snap_about_snapshot_tool.htm" rel="nofollow external" class="bo">snapshot</a>" data synchronization process between SA and Blackboard, DoIT reports that a Bb course shell has been auto created and enrolled for all Spring 2012 courses in the Schedule of Classes. As previously <a href="http://www.umbc.edu/blogs/oit-news/archives/2011/12/wt2012_bb_cours.html" rel="nofollow external" class="bo">announced</a>, all Bb course shell enrollments are being updated daily at 9 a.m., pending further development and testing of the new process.
    
    <strong>Reminder</strong>: All Bb course shells are unavailable (to students) until the instructor of record <a href="https://wiki.umbc.edu/x/VoAc" rel="nofollow external" class="bo">makes the course available</a>. 
    
    If you have questions or concerns not addressed by this update, please consult the specific <a href="http://www.umbc.edu/blackboard/help" rel="nofollow external" class="bo">Blackboard Help</a> section of the <a href="http://www.umbc.edu/faq" rel="nofollow external" class="bo">IT support FAQs</a> or submit a Request Tracker (RT) ticket via the <a href="http://my.umbc.edu/help" rel="nofollow external" class="bo">myUMBC Help menu</a> or directly at <a href="http://rt.umbc.edu" rel="nofollow external" class="bo">http://rt.umbc.edu</a>.
    
    Sincerely,
    
    John Fritz
    Asst. VP, Instructional Technology &amp; New Media
    UMBC Div. of Information Technology (DoIT)</div>
]]>
  </Body>
  <Summary>Following yesterday's announcement of a new "snapshot" data synchronization process between SA and Blackboard, DoIT reports that a Bb course shell has been auto created and enrolled for all Spring...</Summary>
  <Website>http://www.umbc.edu/blogs/oit-news/archives/2011/12/sp2012_bb_cours.html</Website>
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  <PostedAt>Thu, 29 Dec 2011 09:12:59 -0500</PostedAt>
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