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  <Title>Celebrating EM Staff 2024-2025</Title>
  <Tagline>A Year of Achievement, Advancement, and Recognition</Tagline>
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    <div class="html-content"><span><p><span>W</span><span>e are proud to highlight the academic achievements, professional development milestones, and well-deserved recognitions earned by our colleagues across Enrollment Management this past academic year. From advanced degrees and certifications to impactful presentations and prestigious awards, these accomplishments reflect an ongoing commitment to student success, leadership, and scholarly excellence.</span></p>
    <h3><span>Degrees</span></h3>
    <ul><li><p><span>On March 3, 2025, </span><span>Monique Ransom</span><span>, Associate Director for Academic Advisor Development &amp; Student Transition Programs in the Office for Academic and Pre-Professional Advising, successfully defended her dissertation titled </span><span>Finding Support and Sense of Belonging While in the 'Murky Middle': A Phenomenological Analysis of Black Students' Academic Advising Experiences at a PWI</span><span>. She earned a Doctorate of Education (Ed.D.) in Educational Leadership from Frostburg State University. Dr. Ransom’s </span><a href="http://proxy-bc.researchport.umd.edu/login?url=https://www.proquest.com/pqdtglobal1/dissertations-theses/finding-support-sense-belonging-while-murky/docview/3200073625/sem-2?accountid=14577" rel="nofollow external" class="bo"><span>dissertation</span></a><span> is published and available in </span><span>ProQuest Dissertations &amp; Theses Global</span><span>.</span></p></li></ul>
    <ul><li><p><span>This spring, </span><span>Sharisse Gibson</span><span>, Program Specialist for Financial Literacy and Education in OFAS, earned an M.S. in Marketing from Johns Hopkins University Carey Business School.</span></p></li></ul>
    <ul><li><p><span>This summer, </span><span>Kevin Mitchell</span><span>, Senior Manager of EM Business Systems and Solutions in OEM, earned an M.S. in Cyber Operations from University of Maryland Global Campus.</span></p></li></ul>
    <br><h3><span>Certifications, Credentials, Certificates</span></h3>
    <br><ul>
    <li><p><span>In April, </span><span>Kashif Khan</span><span>, IT Specialist in OEM, earned the Google Cybersecurity Certificate, completing 8 courses that demonstrate competency in identifying and mitigating common cybersecurity risks and threats.  </span></p></li>
    <li><p><span>In December 2024, </span><span>Samantha Drummond</span><span>, Executive Administrative Assistant for OAPA and the Registrar's Office, was named </span><a href="https://www.asaporg.com/admin-of-the-month-samantha-drummond?utm_source=marketo&amp;utm_medium=email&amp;utm_campaign=asap24-ffwnl-49-dec-aotm&amp;utm_content=newsletter&amp;mkt_tok=NzU2LUZXSi0wNjEAAAGXO0MKlKTF9LojQQTRw5s8PZM8ekT5gYOZpeSXg2nG4XfQoTry2zHVHtcGqrjbDn5qq8fMIDsWMdT7TZ5uUwxkkMiZt1Gh2bOvXhdnGhitTt9l3liGyg" rel="nofollow external" class="bo"><span>Admin of the Month</span></a><span> by the American Society of Administrative Professionals (ASAP). She also completed the ASAP Professional Administrative Certification of Excellence (PACE), and this spring, she completed the </span><span>Building Bridges Across Maryland</span><span> leadership and professional development program.</span></p></li>
    <li><p><span>This summer, </span><span>Andrea Cipolla</span><span>, Director of the Office of Financial Aid and Scholarships (OFAS), passed the </span><a href="https://www.nasfaa.org/earn_professional_credentials" rel="nofollow external" class="bo"><span>National Association of Student Financial Aid Administrators</span></a>(NASFAA) <span>Certified Financial Aid Administrator® exam, affirming her dedication to ethical and effective financial aid practices.</span></p></li>
    <li><p><span>Amanda Copper</span><span>, Financial Aid Counselor in OFAS, earned three NASFAA credentials: Application Process, Needs Analysis, and Student Eligibility.</span><span><br></span></p></li>
    <li><p><span>Meaghan Walker</span><span>, Student Services Coordinator in OFAS, earned her first NASFAA credential in Consumer Information.</span><span><br></span></p></li>
    <li><p><span>Shelly Kessler</span><span>, Manager of Audit &amp; Compliance in OFAS, earned all 16 NASFAA credentials.</span><span><br></span></p></li>
    <li><p><span>OFAS team members </span><span>Jenn Volberding</span><span> (Associate Director of Scholarships), </span><span>Briana Cross</span><span> (Assistant Director, Merit Scholarships), and </span><span>Natalie Smith</span><span> (Scholarships Coordinator) each earned two NASFAA credentials in Cost of Attendance and Satisfactory Academic Progress.</span></p></li>
    </ul>
    <h3><span>Promotions</span></h3>
    <ul><li><p><span>In May, Rosalie Chesley was promoted to Program Specialist in Undergraduate Admissions and Orientation.</span></p></li></ul>
    <h3><span>Presentations &amp; Publications</span></h3>
    <br><ul><li><p><span>In December, </span><span>Carmen Cain</span><span>, Assistant Registrar in the Registrar's Office, presented </span><span>University Catalogs: Page to Screen</span><span> at the </span><a href="https://msacroa.memberclicks.net/2024-conference---conference-agenda" rel="nofollow external" class="bo"><span>Middle States Association of Collegiate Registrars and Officers of Admission (MSACROA) Conference in Baltimore</span></a><span>. Her session explored adapting print catalogs to the digital environment using catalog software, with a focus on user experience.</span></p></li></ul>
    <ul><li><p><span>On November 4, 2024, </span><span>Desiree Sterling</span><span>, Coordinator for Pre-Transfer Advising in OAPA, presented </span><span>Lizzo, ASMR Embodiment, and a Surround Sound Cultural Critique on Body Positivity</span><span> as part of the </span><span><a href="https://dreshercenter.umbc.edu/currents/" rel="nofollow external" class="bo">Dresher Center’s CURRENTS: Humanities Work Now series</a>. She also led a session at the </span><a href="https://besummit.umbc.edu/" rel="nofollow external" class="bo"><span>UMBC Black Excellence Summit</span></a><span> in February titled </span><span>Stepping into Excellence with Line Dancing</span><span>, highlighting the cultural roots of line dancing in the Black community. The day ended with her leading attendees in a lively soul train line. Desiree, a two-time UMBC alum, also published a book review in </span><span>Critical Studies in Media Communication</span><span> in July 2024 titled </span><a href="https://doi.org/10.1080/15295036.2024.2387125" rel="nofollow external" class="bo"><span>Misogynoir Transformed: Black Women’s Digital Resistance</span></a><span>.</span></p></li></ul>
    <ul><li><p><span>Ericka Thompson</span><span> (Assistant Director for Allied Health Programs), </span><span>Deanna Cerquetti</span><span> (Academic Advisor), and </span><span>Dr. Kenneth Baron</span><span> (Assistant Vice Provost for Academic Advising and Student Success) presented </span><span>Pathways to Purpose: Innovating Healthcare Career Exploration for the Next Generation</span><span>at the Northeast Association of Advisors for the Health Professions (NEAAHP) Conference this summer.</span></p></li></ul>
    <br><h3><span>Awards</span></h3>
    <br><ul><li><p><span>This year, </span><span>Ciera Clay Valian</span><span>, Senior Assistant Registrar for Transfer Services and Articulation, received the </span><span>Jakubik Family Endowment Award</span><span> during the </span><a href="https://facultystaffawards.umbc.edu/ciera-clay-valian/" rel="nofollow external" class="bo"><span>Presidential Faculty and Staff Awards</span></a><span>, recognizing her exceptional contributions to student academic success.</span></p></li></ul>
    <ul><li><p><span>Bethany Spore</span><span>, Compliance Manager in the Registrar's Office, is a </span><a href="https://aetp.umbc.edu/faculty-staff/lee-award/2024-2025-recipients/" rel="nofollow external" class="bo"><span>2024-2025 recipient of the Diane M. Lee Teaching Award</span></a><span>, for her work as an instructor for UNIV 101. She is known for her student-centered approach, emphasizing active listening and individualized support.</span></p></li></ul>
    <ul><li><p><span>On May 15, </span><span>Dr. Laszlo Korossy</span><span>, Assistant Director of Advising, Outreach, and Assessment in OAPA, received the </span><span>Faculty/Staff Mentor Award</span><span> at UMBC’s inaugural Asian Cultural Celebration &amp; Awards, in recognition of his work in Orientation Advising.</span></p></li></ul>
    <div><span><br></span></div>
    <div><span>Vice Provost, Enrollment Management and Planning Dr. Yvette Mozie-Ross shares: “I am incredibly proud of our EM colleagues and their unwavering commitment to excellence—not only in advancing their own professional growth, but in creating the conditions for our students to thrive. Their dedication, innovation, and care are at the heart of our enrollment success and student achievement. Congratulations to all!”</span></div></span></div>
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  <Summary>We are proud to highlight the academic achievements, professional development milestones, and well-deserved recognitions earned by our colleagues across Enrollment Management this past academic...</Summary>
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  <PostedAt>Mon, 07 Jul 2025 10:19:59 -0400</PostedAt>
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  <NewsItem contentIssues="false" id="150538" important="false" status="posted" url="https://dev.my.umbc.edu/groups/enrollment/posts/150538">
  <Title>Advancing Student Success Through Strategy, Support, and Purpose</Title>
  <Tagline>2024&#8211;2025 Highlights from UMBC Enrollment Management</Tagline>
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    <div>In Enrollment Management, student success is the result of intentional work—driven by strategy, fueled by collaboration, and grounded in the belief that every student should have the opportunity to thrive. Throughout the 2024–2025 academic year, Enrollment Management has advanced this mission through coordinated action, early student engagement, and critical financial support.</div>
    <div><br></div>
    <div>From launching a department-wide project management framework to unlocking essential funding, Enrollment Management is creating systems and support that help students not just stay on track—but move forward with confidence.</div>
    <div><br></div>
    <div><strong>Executing with Excellence: Structuring the Work That Moves Students Forward</strong></div>
    <div><em>Led by the Office of Enrollment Management (OEM)</em></div>
    <div><br></div>
    <div>Behind every successful student-centered initiative is a solid foundation. This year, the Office of Enrollment Management (OEM) took a major step forward by building a unified project management approach that brings structure, accountability, and momentum to work.</div>
    <div><br></div>
    <div>In collaboration with the Associate Directors Workgroup, OEM created EM-specific best practices, established a standardized project intake process, and implemented Smartsheet as a project management tool across all offices. This effort is already strengthening key initiatives, including:</div>
    <div><br></div>
    <div><ul><li>
    <strong>University Innovation Alliance (UIA) + National Institute for Student Success (NISS):</strong> Scaling strategies that support student completion</li></ul></div>
    <div><ul><li>
    <strong>Maryland Transfer Intensive (MTI):</strong> Enhancing transfer and degree attainment outcomes through statewide collaboration</li></ul></div>
    <div>Smartsheet is now supporting workgroups focused on academic advising, student communication, course outcomes, and financial wellness–helping streamline how work gets done. </div>
    <div><br></div>
    <div><strong>Early Exploration, Lasting Confidence: Helping Students Discover Their Path</strong></div>
    <div><em>Led by the Office for Academic and Pre-Professional Advising (OAPA)</em></div>
    <div><em><br></em></div>
    <div>When students explore career pathways early, they make more confident and informed academic choices. That insight led the Office for Academic and Pre-Professional Advising (OAPA) to create UNIV 102: Exploring Health Careers, a first-year seminar that helps students discover and navigate opportunities in the healthcare field.</div>
    <div><br></div>
    <div>Developed by Assistant Director for Allied Health Programs, Ericka Thompson, UNIV 102 combines guest lectures, personal reflection, and academic planning to help students build purpose-driven paths. One student shared how learning about occupational therapy through the course led her to the Occupational Therapy Doctoral Program she will be entering this summer at Towson University.</div>
    <div><br></div>
    <blockquote>
    <div>“I want to express my gratitude for [the] support during my time at UMBC, especially providing me exposure to the OT field in the FYE Allied Health class.”</div>
    <div><br></div>
    </blockquote>
    <div>Beyond the classroom, OAPA's efforts extend to an <a href="https://alliedhealth.umbc.edu/" rel="nofollow external" class="bo">Allied Health website</a> and a well-attended annual symposium that connects students directly with graduate and professional programs.</div>
    <div><br></div>
    <div>Now in its fifth year—and preparing for a presentation at the Northeast Association of Advisors for the Health Professions (NEAAHP) Conference—UNIV 102 shares its impact for pre-health advising across the region.</div>
    <div><br></div>
    <blockquote><div>“UNIV 102, along with our symposium and website, is a love letter to students interested in allied health,” says Thompson. “It’s about giving students the tools and confidence to see what’s possible.”</div></blockquote>
    <div><br></div>
    <div><strong>Funding Futures: Removing Financial Barriers to Progress</strong></div>
    <div><em>Led by the Office of Financial Aid and Scholarships (OFAS)</em></div>
    <div><em><br></em></div>
    <div>For many students, financial uncertainty can threaten academic progress. The Office of Financial Aid and Scholarships (OFAS) is working to eliminate that barrier—by connecting students with resources that make completion possible.</div>
    <div><br></div>
    <div>Since 2014, over $60,000 has been awarded annually in degree completion funds, supporting more than 25 students each year in their final push to graduation. This year, additional funding included a $10,000 PATH Scholarship from the Ellucian Foundation, aimed at students with outstanding balances who might otherwise be unable to continue.</div>
    <div><br></div>
    <div>OFAS continues to promote the Scholarship Retriever tool, helping students identify and apply for aid they might not otherwise access.</div>
    <div><br></div>
    <blockquote><div>“This scholarship gave me the chance to focus fully on my final semester,” one student shared. “It reminded me that hard work pays off—and gave me hope for what’s next.” </div></blockquote>
    <div><br></div>
    <div><strong>Meeting Needs: Strengthening Systems That Support Completion</strong></div>
    <div><em>Led by the Registrar’s Office</em></div>
    <div><em><br></em></div>
    <div>Transfer students bring unique strengths—and unique needs. This year, the Registrar’s Office led UMBC’s part in the implementation of the University System of Maryland’s updated ARTSYS platform, designed to better support students transferring from Maryland community colleges.</div>
    <div><br></div>
    <div>As part of that process, the team reviewed and validated nearly 24,000 UMBC course equivalencies and developed 90 Program Transfer Guides—ensuring students have timely, and accurate information to confidently plan their transfer journey.</div>
    <div><br></div>
    <div>ARTSYS helps students and advisors build stronger academic plans—before, during, and after the transition to UMBC—while also supporting current students who may be interested in pursuing coursework at community colleges.</div>
    <div><br></div>
    <div><strong>One Department, One Mission: Empowering Student Success at Every Step</strong></div>
    <div>Through each initiative, Enrollment Management reinforces its commitment to supporting students at every stage of their journey. From behind-the-scenes systems to life-changing scholarships to early career exploration, this work is united by a single goal: ensuring all UMBC students have the opportunity to progress, persist, and succeed.</div>
    <div><br></div>
    <div>As the department looks toward the future, its efforts are growing stronger—with better tools, clearer pathways, and deeper resolve. </div>
    <div><br></div>
    <div><em>Enrollment Management is dedicated to providing our constituents the highest level of quality and innovative enrollment services. Our responsive and personable staff supports and engages our students from recruitment to graduation, promoting their academic and personal success. <a href="https://enrollment.umbc.edu/commitment/" rel="nofollow external" class="bo">Learn more about our commitment.</a></em></div>
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