Bb Known Issue: Email Sent in HTML Format vs. Plain Text

Fri, 01 Oct 2010 17:46:09 -0400
blackboard, email, known-issues

Over the past month DoIT has received reports from both faculty and students that emails sent through Blackboard contain HTML code. In some instances users have complained that the embedded code makes the body of the email difficult to read. This format is the default setting in Blackboard, and DoIT is unable to change this to plain text at the system level. However, individual users can configure their local mail clients to display incoming email messages in HTML format. Directions for configuring Webmail to view HTML formatted email have been posted to the DoIT Frequently Asked Questions website.