MSRP/Empower Contact Information and Enrollment Code

Fri, 27 Feb 2026 10:27:33 -0500
benefits, empower, msrp

To view the contact information for Empower’s local Retirement Plan Advisors and Counselors and schedule appointments, please click here and scroll down to the pictures and contact info for each.

Enrollment Codes:

New enrollees will be required to enter a Group ID/Plan Number, as well as the plan's Plan Enrollment Code (PEC). Please find that information below (Please note: The PECs change quarterly for security purposes):

MSRP 457(b)

Group ID/Plan Number: 100746-01

PEC: fahjC5Pg

MSRP 401(k)

Group ID/Plan Number: 100746-02

PEC: rK9JSWmv

Contact Information:

Website: mymsrp.com

Alternative Contacts & Hours of Operation:

MSRP Customer Care Center: 1-833-272-0093

Hours: Monday through Friday 8:00 a.m. to 10:00 p.m. ET and Saturdays 9:00 a.m. to 5:30 p.m. ET

Phone From Outside the U.S.: 1-303-737-7249

TTY (teletype/text for deaf or hard of hearing): 1-800-766-4952

Address for Regular Mail: PO Box 173764, Denver, CO 80217-3764

Address for Express Mail: 8515 E. Orchard Road, Greenwood Village, CO 80111

Questions? Please email hrbenefits@umbc.edu