Hi All,
Some of you may have been notified recently regarding notifications sent out Sunday. We just wanted to make you aware of an issue Kuali encountered while performing an upgrade to their
core databases during the maintenance window this past Sunday. This issue caused some valid protocol and COI notifications to send in
duplicate to recipients. During the upgrade two of Kuali's notification
servers were inappropriately active at the same time which caused
duplicate notifications to send. This was discovered and resolved
earlier Monday and a retro on this issue will be done to make sure Kuali takes necessary steps to avoid this in the future. We apologize for the
inconvenience and any confusion the duplicate emails sent earlier today
caused. If you have any further questions please let your compliance officer know, if they have not reached out to you already. These emails would have been sent during the
window of 11:38am - 2:54pm PT (the bulk were sent between 11:38am -
11:50am PT) Sunday. Again, we sincerely apologize for the inconvenience and
confusion this caused our users.
Thanks
RAS