POSITION TITLE: Library Services Technician (Job # 032)
PERSONNEL STATUS: Nonexempt, Full-time, Regular
DEPARTMENT: Library
RESPONSIBILITIES: The incumbent will support the mission of the Circulation Department by processing hardcopy reserves and performing billing support duties. Specific duties include: directing the work of student assistants; responding to library security incidents; adding items to the reserves database; updating records in the library’s ILS, ALEPH; printing & mailing notices; responding to billing inquiries; maintaining billing statistics and communicating with staff from other departments; using an automated system to process library materials; performing stacks maintenance; providing support for technology/printing related issues; providing excellent customer service; and performing other duties as assigned. This position will include regular Saturday hours including opening and closing the building on Saturdays.
MINIMUM QUALIFICATIONS:
Education Experience: Requires a High School Diploma or GED and at least one year of library or related clerical or public service experience. Must have experience in customer service environment with preference given to experience in a library or academic setting and highly effective communication and interpersonal skills. Ability to provide guidance and instructions to student assistants and to organize work to meet conflicting demands while maintaining careful attention to detail is essential. Demonstrated ability to work independently, to work cooperatively on a team, and to exercise initiative in applying rules, procedures and instructions is required. Proficient in using library technology, software and databases strongly desired.
SALARY: Pay Range 7 (starting at $30,177) based on the University System of Maryland Pay Program
APPLICATION: Applications are available for download on our website at: http://www.umbc.edu/hr/employment or by calling 410-455-2337 for an application (a cover letter and resume may be submitted in addition to the application). Interested and qualified candidates must submit a UMBC application (indicate position title and Job #032 on the application) no later than August 22, 2016 to:
UMBC Department of Human Resources
532 Administration Building
1000 Hilltop Circle
Baltimore, Maryland 21250
As required by the 1986 Immigration Act, be prepared to present acceptable documentation u
PERSONNEL STATUS: Nonexempt, Full-time, Regular
DEPARTMENT: Library
RESPONSIBILITIES: The incumbent will support the mission of the Circulation Department by processing hardcopy reserves and performing billing support duties. Specific duties include: directing the work of student assistants; responding to library security incidents; adding items to the reserves database; updating records in the library’s ILS, ALEPH; printing & mailing notices; responding to billing inquiries; maintaining billing statistics and communicating with staff from other departments; using an automated system to process library materials; performing stacks maintenance; providing support for technology/printing related issues; providing excellent customer service; and performing other duties as assigned. This position will include regular Saturday hours including opening and closing the building on Saturdays.
MINIMUM QUALIFICATIONS:
Education Experience: Requires a High School Diploma or GED and at least one year of library or related clerical or public service experience. Must have experience in customer service environment with preference given to experience in a library or academic setting and highly effective communication and interpersonal skills. Ability to provide guidance and instructions to student assistants and to organize work to meet conflicting demands while maintaining careful attention to detail is essential. Demonstrated ability to work independently, to work cooperatively on a team, and to exercise initiative in applying rules, procedures and instructions is required. Proficient in using library technology, software and databases strongly desired.
SALARY: Pay Range 7 (starting at $30,177) based on the University System of Maryland Pay Program
APPLICATION: Applications are available for download on our website at: http://www.umbc.edu/hr/employment or by calling 410-455-2337 for an application (a cover letter and resume may be submitted in addition to the application). Interested and qualified candidates must submit a UMBC application (indicate position title and Job #032 on the application) no later than August 22, 2016 to:
UMBC Department of Human Resources
532 Administration Building
1000 Hilltop Circle
Baltimore, Maryland 21250
As required by the 1986 Immigration Act, be prepared to present acceptable documentation u