Erickson Living
Position Title: Medical Staff Services Office Coordinator
Department: EHMG
Reports To: Director, Medical Staff Services
Reports Indirectly To: N/A
Directly Supervises: N/A
Indirectly Supervises: N/A
Location: Corporate
FLSA Status: Nonexempt
Grade: 6
Job Code: HMG081
Approved Date: November 2020
For additional information please contact Meryl Cozart mcozar1@umbc.edu
SUMMARY: Assists with the daily operations of Medical Staff Services department. He/she is primarily responsible for the timely and accurate completion of Provider Recruitment, Marketing and Credentialing related correspondence, maintenance of department reports, records and professional execution of clerical duties. He/she consistently demonstrates excellent customer service with EHMG Leadership; Support Staff; Providers, Medical Center Staff, Vendors and Erickson Employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
1. Performs office duties including: Answering telephones and recruitment toll free hotline promptly and professionally, generating reports, faxing, filing, scanning, copying; e-mailing; and other clerical and analytical responsibilities.
2. Assists in the facilitation of orientation and training of new providers.
3. Assists with provider satisfaction process through maintenance of marketing collateral.
4. Participates in all medical staff services related meetings to include daily huddle, weekly department meeting, weekly corporate marketing call, weekly credentialing call(s).
5. Works with Department Manager to facilitate meetings, record minutes, facilitate feedback specific to action items in order to remain consistent with department standards to include provider credentialing, payer credentialing, medical center and provider marketing.
6. Maintains Recruitment Toll Free Hotline Tool
7. Facilitates Malpractice Certificate of Insurance requests, reporting and tools.
8. Secures and maintains all medical staff services documentation, departmental reports and record systems
compliant with Company policy and industry regulations. Demonstrates an awareness of fiscal management
in supply/equipment management.
9. Facilitates all incoming mail/correspondence to ensure timely process and turnaround timeframe to include bad address, CLIA/Lab permits, payer credentialing, provider credentials notifications, etc.
10. Facilitates all Medical Center Health Fair events in partnership with Medical Staff Services, Corporate Marketing and Medical Centers.
11. Maintaining a working knowledge and competent use of computer/software systems sufficient to perform office functions as needed.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Strong customer service focus.
· Ability to work effectively with a diverse work force.
· Excellent verbal and communication skills.
· Critical thinking skills including the ability to problem solve accordingly.
· Ability to thrive in a fast paced environment.
· Strong time management and organizational skills including attention to detail.
· Ability to multi-task
· Proficiency in Microsoft Outlook, Word, Excel, Powerpoint.
EDUCATION / EXPERIENCE
· High school graduate or equivalent is required. Associate or higher degree a plus
· Computer proficiency required.
· Experience in medical staff office, healthcare or an environment serving the senior population is a plus.
LANGUAGE SKILLS:
Must be able to read, write, understand and communicate in the English language.
LICENSES, CERTIFICATES, REGISTRATIONS:
None required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk sit ((considerable desk time); use hands to finger, handle, or feel; reach with hands and arms; climb or balance; repetitive key board motion and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee may occasionally be required to lift or move up to thirty five pounds. Specific vision abilities required by this job include close vision, distant vision and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ROUTINE DECISION MAKING:
N/A
FORMAL POLICY-SETTING RESPONSIBILITIES:
Policies associated with the position’s purpose and essential responsibilities are set by others.
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Check out this opportunity for you to get exceptional experience over the summer!
For over 30 years, HCC has inspired and empowered the next generation of diverse health professionals. Through their paid, 10 week, full-time internship program with leading health care and public health employers, interns are provided an educational stipend and have the unique opportunity to:
To ensure safe experiences for students during the COVID-19 pandemic, HCC works with host organizations to provide in person, hybrid, or virtual internships that comply with health regulations.
HCC is open to all undergraduate students and recent graduates. Students enrolled in graduate programs are not eligible to apply. HCC internships are open to all students and strongly encourage BIPOC students, first-generation students, and those from economically challenged and underserved backgrounds to apply.
Please contact Professor Cozart at mcozar1@umbc.edu if you are interested as we may be able to hold a virtual information for students. Also, if you intend to apply and want to use this as your internship, I will need to touch base with the organization.
To apply, student should submit their application and required materials by December 13, 2020.
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Ever wondered what it’s like to work in public health? Join us as we explore the various opportunities within the field and how you can find your fit. Panelists will provide an overview of the career paths, required skill sets, and what it’s like to do the work they do. |
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Upcoming Public Health Grad School Virtual Fairs:
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October 13, 2020
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Upcoming Public Health Grad School Virtual Fairs:
Register now by clicking any of the dates below:
September 29, 11:00 am - 2:00 pm ET
Featuring:
George Washington University Milken Institute School of Public Health
Michigan State University MPH Program
Northeastern University Department of Health Sciences
Pennsylvania State University Public Health Program
University of Michigan School of Public Health
University of Pittsburgh Graduate School of Public Health
Upstate Medical University Public Health Program
September 29, 11:00 am - 2:00 pm CT
Featuring:
Case Western Reserve University MPH Program
Louisiana State University Health Sciences Center School of Public Health
New York University School of Global Public Health
Texas A&M School of Public Health
University of Iowa College of Public Health
The University of Texas Health Science Center at Houston School of Public Health
University of North Texas Health Science Center School of Public Health
October 1, 11:00 am - 2:00 pm ET
Featuring:
Florida International University Robert Stempel College of Public Health and Social Work
Harvard T.H. Chan School of Public Health
New York Medical College, School of Health Sciences and Practice, and Institute of Public Health
New York University School of Global Public Health
Rutgers School of Public Health
Stony Brook University Program in Public Health
University of Louisville School of Public Health and Information Sciences
October 1, 11:00 am - 2:00 pm CT
Featuring:
Des Moines University Department of Public Health
Saint Louis University College for Public Health and Social Justice
St. Ambrose University, Master of Public Health Program
University of Illinois at Urbana-Champaign College of Applied Health Sciences
University of Nebraska Medical Center College of Public Health
University of North Dakota Master of Public Health Program
Washington University in St. Louis – Brown School Public Health Programs
October 1, 11:00 am - 2:00 pm PT
Featuring:
Colorado School of Public Health
Columbia University Mailman School of Public Health
Loma Linda University School of Public Health
Oregon State University College of Public Health and Human Sciences
UCLA Jonathan and Karin Fielding School of Public Health
University of California, Davis MPH Program
University of Miami Department of Public Health Sciences
We have many other Virtual Graduate Fairs planned throughout the fall. Visit our website to see what's coming up.
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Upcoming Public Health GradSchool Virtual Fairs:September 24th
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September 24, 2020
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HAPP Internship – Online Orientation Sessions
All students interested in completing their internship in SPRING 2021 MUST attend ONE of the three online sessions.
Tuesday, 9/29: from 12p.m.-1p.m.
Wednesday, 9/30: from 12p.m. -1p.m.
Thursday, 10/1: from 12p.m. -1p.m.
Please follow the Webex meeting link below to join any of the online orientations listed.
https://umbc.webex.com/umbc/j.php?MTID=m132ce3d7c5cc745d896cc256f6f0efdc
Meeting number: 120 014 6538
Password: DmAdGMh3n87
If you would like to join by phone, please dial the number below.
+1-202-860-2110 United States Toll (Washington D.C.)
Access code: 120 014 6538
If you have any questions please contact Professor Meryl Cozart: mcozar1@umbc.edu or Melissa Cox: mrose4@umbc.edu
****Please note this online orientation is for HAPP students interested in completing their internship in Spring 2021 ONLY. If you have intentions of completing the internship after Spring 2021 you will be required to attend another session at a later date.****
| In the second part of the event the speakers will talk about how to create and submit your application, for those who are already working in their application, they will offer their knowledge, review your application and make suggestions to make it stronger. |
The National Science Foundation's Graduate Research Fellowship Program (NSF GRFP) is available to students in STEM (Science, Technology, Engineering and Mathematics) and STEM education (includes some social sciences and psychology fields), and come with a 3-year stipend, worth more than $100,000 for your graduate education (Master's or PhD).
| The National Science Foundation's Graduate Research Fellowship Program (NSF GRFP) is available to students in STEM (Science, Technology, Engineering and Mathematics) and STEM education (includes some social sciences and psychology fields), and come with a 3-year stipend, worth more than $100,000 for your graduate education (Master's or PhD). |
