Sites@UMBC

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Summer 2020 Community Meeting

Bryan Barnes

OIA | Digital Strategy & UX

Support, Planning

Roland King

OIA/DoIT | Digital Strategist

Support, Planning

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Billy Schneider

DoIT | Web Infrastructure

Support, Planning, Development

Collier Jones

DoIT | Portal Architect

Planning

The Team

Department | Role

Sites@UMBC Role

Adil Khan

OIA | UX Researcher

Planning

Player to be named later

OIA | Front-end Developer

Development

What is a community meeting?
Discuss digital broadly at UMBC
Review plans for Sites@UMBC
Fall 2020 release details
Plans for training development
Support and myUMBC group
How you can be involved
A big surprise that you don't want to miss

Goals for today

Sites@UMBC

Summer 2020 Community Meeting

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What are these community meetings going to be used for?

Sites@UMBC

Summer 2020 Community Meeting

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Share what we are planning
Get your input and feedback
Prepare for releases and updates

What won't these community meetings be used for?

Sites@UMBC

Summer 2020 Community Meeting

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Training
Yelling or throwing things at the team
Wasting your time

Community meetings twice per year
Two "major" releases per year
Trainings will be offered a few times per year

Proposed

Schedule

Sites@UMBC

Summer 2020 Community Meeting

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Digital at UMBC

Sites@UMBC

Summer 2020 Community Meeting

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Digital maturity
transformation

...can be defined as
a process of adopting business practices to help the organization compete in an increasingly digital world.

Sites@UMBC

Summer 2020 Community Meeting

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Implementing a new brand
Building a system of digital governance
Addressing technical infrastructure
Building analytics systems
Improving customer experience
Thinking first about our bottom line:
enrollment

Early stages

Sites@UMBC

Summer 2020 Community Meeting

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Digital design system
Provide guidelines and best practices
Cloud infrastructure and consolidate websites
Helio Campus, Data Studio, myUMBC
Defining a UX Design Process
Improve accessibility and privacy statements
Strategic Enrollment Plan (CRM)

Initiatives

A lot more than...

Sites@UMBC

Summer 2020 Community Meeting

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Sites@UMBC

Summer 2020 Community Meeting

Sites@UMBC

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Sites@UMBC

Summer 2020 Community Meeting

Two "major" releases per year

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~500 separate Sites@UMBC websites managed centrally. We are keeping up with security and stability, as we develop.

Historically, we have not had the resources to assist Sites@UMBC web managers with content or strategy, but that needs to change as we transform our product.

Wordpress is growing and changing

Sites@UMBC

Summer 2020 Community Meeting

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In the next few months, we will be rolling out tools for you to help with working on your website:

Monsido
Scans for accessibility issues, spelling, and broken links
Web Analytics Dashboard
View your site's performance, where traffic comes from, popular pages

Sites is growing and changing

Sites@UMBC

Summer 2020 Community Meeting

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Fall 2020 release will include:

Updated / on-brand color schemes
Additional HTML elements like accordions, buttons, etc...
New footer fields and location display
Improved mobile usability (CSS)
Updated layout
Additional marketing script options

Near term

Sites@UMBC

Summer 2020 Community Meeting

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Gutenberg in 2021 Q1
Redesigned homepage template
Additional theme options and customizations
Simplified navigation
Consolidated content
Subdirectories

Longer term

Sites@UMBC

Summer 2020 Community Meeting

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Sites@UMBC

Summer 2020 Community Meeting

Training

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Developing onboarding documentation for new Web admins
Structured Workshops (online and in-person)
How-tos and guides on Sites page
Promotion through myUMBC group

Training

Sites@UMBC

Summer 2020 Community Meeting

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Learning the new system
Turning DoIT Support Ticket responses into teachable moments
Certification-style for learning basics
Webinars to focus on nuanced/advanced topics

Future Training

Sites@UMBC

Summer 2020 Community Meeting

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Sites@UMBC

Summer 2020 Community Meeting

Support

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More robust UMBC Wiki
DOIT Ticket system for one-on-one support
Community-based support in myUMBC

Support updates

Sites@UMBC

Summer 2020 Community Meeting

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This Summer

Sites@UMBC

Summer 2020 Community Meeting

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More control over myUMBC Content display
Using tags to display targeted content
Blog-style display options
'Inter' font deployed on all Sites, replacing Avenir, Helvetica, Arial

Recent changes

Sites@UMBC

Summer 2020 Community Meeting

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Fundamental trainings/refresher for summer
Support for content surround COVID-19 & Fall Planning
Articles with recommendations for best practices
Showing what you can do to advance your site

Coming soon...

Sites@UMBC

Summer 2020 Community Meeting

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Open Question and Answer

Sites@UMBC

Summer 2020 Community Meeting

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With our remaining time, what would you like to know more about?

But you said there would be a surprise!

Sites@UMBC

Summer 2020 Community Meeting

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We need to rename this platform because saying "Sites site" is very confusing.

We're going to host a naming contest for this platform.

Prizes TBD - we'll follow up with you.

Thank you for your participation.

Please look out for follow-up communications and feedback requests from the team. Your input will make our tools better.

Sites@UMBC

Summer 2020 Community Meeting

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