Guidance Resources with ComPsych
Regular and Contingent II (C2) employees have access to the Employee Assistance Program (EAP) at no charge to the employee. The services can also be used for members of the employee’s household.
There are two ways to access Guidance Resources EAP:
- Phone: call 1-855-410-7628 to speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.
- Online: visit Guidance Resources at www.guidanceresources.com and enter our company ID: USMEAP
Click here to access Guidance Resources 24 hours a day, 7 days a week
EAP Overview video (10 mins)
Guidance Resources provides online access to timely, expert information on thousands of topics: relationships, work, school, children, immigration, wellness, legal, and financial issues. Employees can search for qualified childcare and elder care, attorneys, financial planners and more.
Employee Assistance Program services:
Free Confidential Counseling
Guidance Resources provides short-term counseling services for you and your household members to help you handle concerns constructively, before they become major issues. Call anytime about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse. Contacting and accessing EAP services is strictly confidential. To view the HIPAA privacy notice, please visit Guidance Resources.
Legal Support
With Guidance Resources, you have an attorney “on call” whenever you have questions about legal matters. When you call Guidance Resources, you will be connected to a highly trained, caring clinician who will talk with you about your situation and schedule a phone appointment for you with a Guidance Resources staff attorney. If you need more immediate help, you can be connected to an attorney directly.
Guidance Resources attorneys can help with: Immigration concerns; Family law matters (including divorce, custody, child support and adoption); Bankruptcy and credit issues; Landlord/tenant issues (including eviction and lease questions); Real estate and foreclosure questions; and living wills.
Work-Life Solutions
Too much to do, and too little time to get it all done? The work-life specialists can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.
Financial Information
Everyone has financial questions. With your Guidance Resources benefit, you can get answers to your questions about budgeting, debt management, tax issues and other money concerns from on-staff CPAs, Certified Financial Planners and other financial experts, simply by calling your toll-free number.
Discounts
Guidance Resources offers discounts on Pet Insurance through Nationwide. You can also access affordable online Will preparation and Estate planning, get free shipping and handling on kitchen and food purchases from QVC, sign up for discounted newspaper subscriptions, and more. To access your discounts, simply log on to guidanceresources.com and click on the More tab in the menu bar, then click Discounts. It’s that simple.
Additional EAP Resources:
EAP Overview video (10 mins)
Guidance Resources Orientation video (2 minute video)
Guidance Resources Online Tutorial
Suicide Awareness and Prevention Resources
Effective January 1, 2020, the USM announced the new EAP provider, Guidance Resources, managed through ComPsych. The ComPsych Corporation is the pioneer and worldwide leader of employee assistance programs.