The CRM User Group participated in a demo of a product named Cirrus Insight (https://www.cirrusinsight.com/). Cirrus Insight is a tool designed to help with tracking communications from email into the CRM; this would prove helpful when tracking communications from inquirers. The demo stemmed from a conversation in a previous CRM User Group meeting in which there was a discussion of possible areas of how we can better utilize TargetX.