Posts
Please join me in congratulating Laura Lefavor on her recent article published in Educause Review Online called Beyond the IT Help Desk. EDUCAUSE® is a nonprofit association and the foremost...
August 6, 2013
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6:20 PM
Although a minor detail to some, many, including the Library, have indicated that the assignment log within the ticket only showing the Campus-Id is not helpful since the current owner may not be...
October 12, 2012
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9:16 AM
DoIT/RT Community 'Behind the Scenes' Success Stories
Since the initial roll-out of RT in DoIT, Finance, and HR, many other departments such as the Registrar’s Office, Graduate and Undergraduate Admissions, Parking Services, and Residential Life have...
August 23, 2012
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4:24 PM